Fix Auto Poway

Auto Repair StationsCaliforniaSan Diego CountyPowayGregg Street
San Diego County . California
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- +1 858-842-3075
- fixautousa.com
- 13175 Gregg St, Poway, CA 92064, USA
Operating Hours
Fix Auto Poway Introduce
Fix Auto Poway stands as a distinguished and highly specialized entity within the "Auto Repair Stations" category, focusing exclusively on auto body repair and collision services. Unlike general mechanical repair shops that address internal vehicle components, Fix Auto Poway excels in restoring vehicles to their pre-accident condition, both structurally and aesthetically. As part of an international network, this locally owned and operated facility combines the personalized touch of a neighborhood shop with the robust support, rigorous standards, and cutting-edge technology of a global brand. Their mission is clear: to provide exceptional quality repairs and a seamless, stress-free experience for customers facing the aftermath of an accident, ensuring their vehicle looks and performs as it should.
The environment at Fix Auto Poway is meticulously designed to support high-quality collision repair and painting. The facility itself is a modern, state-of-the-art auto body shop, likely featuring spacious, well-lit bays that can accommodate multiple vehicles simultaneously. A critical component of their operation includes advanced frame straightening equipment, often utilizing laser measurement systems to precisely restore a vehicle's unibody or frame to factory specifications after a collision. The paint shop area is a controlled environment, typically featuring professional paint booths equipped with advanced ventilation, temperature, and humidity controls to ensure a flawless, factory-like finish free from dust and imperfections. These booths often utilize rapid curing technology to expedite the painting process. Separate areas are dedicated to vehicle disassembly, reassembly, parts storage, and meticulous detailing. Given their certifications for specific brands like Tesla, FCA Mopar, Kia, Nissan, Infiniti, Alfa Romeo, Hyundai, BMW, and Rivian, the shop is equipped with specialized tools and diagnostic equipment mandated by these manufacturers to perform repairs to exacting OEM (Original Equipment Manufacturer) standards. The overall atmosphere emphasizes precision, efficiency, and a commitment to restoring a vehicle's safety features and aesthetic appeal.
As a leading "Auto Repair Station" in collision repair, Fix Auto Poway offers a comprehensive range of services dedicated to restoring vehicles after damage. Their core offerings typically include:
Collision Repair: This is their primary service. They handle damage ranging from minor fender benders to major structural damage caused by accidents. This includes repairing or replacing damaged body panels, bumpers, fenders, hoods, trunks, and doors, as well as addressing underlying structural integrity issues.
Frame Straightening: Utilizing advanced frame alignment machines and computerized measuring systems, they can restore a vehicle's frame or unibody to its original factory dimensions, which is critical for vehicle safety, handling, and tire wear.
Auto Painting: Employing sophisticated color-matching technology and high-quality paints, Fix Auto Poway ensures that new paint perfectly blends with the vehicle's existing finish. They offer everything from spot repairs to full vehicle repaints, providing a durable and aesthetically pleasing result.
Dent Removal: This includes both traditional dent repair methods (using body filler and sanding) and paintless dent repair (PDR) for minor dents where the original paint is intact. PDR is a specialized technique that removes dents without the need for painting, saving time and cost.
Bumper Repair and Replacement: Experts in repairing and replacing damaged bumpers, regardless of material (plastic, chrome), ensuring they regain their structural integrity and appearance.
Auto Glass Repair and Replacement: Handling repairs or replacements for windshields, side windows, and rear windows damaged in a collision or by other means.
Hail Damage Repair: Specializing in the repair of vehicles affected by hail, often combining PDR with traditional methods depending on the extent and type of damage.
Vehicle Detailing: As a final step in the repair process, or as a standalone service, they may offer comprehensive interior and exterior detailing to ensure the vehicle looks its best upon return.
Assistance with Insurance Claims: A significant value-add for customers, Fix Auto Poway works directly with insurance companies, handling estimates, paperwork, and communication with adjusters to streamline the claims process and alleviate stress for the vehicle owner.
Pick-up & Delivery / Rental Car Assistance: To enhance customer convenience, they often offer services like vehicle pick-up and delivery, and assistance with arranging rental vehicles during the repair period.
Fix Auto Poway distinguishes itself as a premier "Auto Repair Station" specializing in collision repair through several key features:
OEM Certifications: A standout feature is their extensive list of OEM certifications, including Tesla, FCA Mopar, Kia, Nissan, Infiniti, Alfa Romeo, Hyundai (Certified), BMW, and Rivian. These certifications mean that their technicians are specifically trained by the manufacturers, and they utilize manufacturer-approved repair procedures, tools, and parts, ensuring that repairs maintain the vehicle's original integrity, safety, and warranty.
I-CAR Gold Class Recognition: Being part of a network that emphasizes I-CAR Gold Class certification means their technicians receive ongoing, rigorous training in the latest repair techniques and vehicle technologies. This ensures high-quality workmanship across all repairs.
Limited Lifetime Warranty: Fix Auto Poway often offers a limited lifetime warranty on their repairs, guaranteed across the Fix Auto network. This provides significant peace of mind to customers, knowing that the quality of their repair is assured for as long as they own the vehicle.
Streamlined Insurance Process: Their established relationships with numerous insurance providers and expertise in navigating insurance claims significantly reduce the burden on the customer, leading to a smoother and faster repair process.
Advanced Technology: Investment in cutting-edge repair and diagnostic equipment, including computerized frame measuring systems and advanced paint booths, ensures precision and a factory-quality finish.
Transparent Communication: They prioritize keeping customers informed throughout the repair process, often providing regular text or email updates on the vehicle's status, detailed explanations of work performed, and free estimates.
Commitment to Customer Satisfaction: With positive customer testimonials often highlighting excellent communication, efficiency, and flawless repairs, Fix Auto Poway demonstrates a strong dedication to ensuring a positive customer experience during a stressful time.
Locally Owned with Global Support: The balance of being a local business serving the community while benefiting from the resources, standards, and warranty backing of an international network like Fix Auto provides a unique advantage in terms of trust and capability.
To attract and serve local users, Fix Auto Poway would strategically highlight its expertise in collision repair and its customer-centric approach. Potential promotional offers and incentives could include:
Free Collision Repair Estimates: A standard but highly effective promotion, offering no-obligation, detailed estimates for any collision damage, encouraging potential clients to visit.
Deductible Assistance/Waiver: For insured customers, some body shops offer to cover a portion of their deductible or provide incentives that effectively reduce the out-of-pocket cost for repairs.
Paintless Dent Repair (PDR) Specials: Promoting special rates for PDR for minor dents and dings not associated with a major collision, highlighting its efficiency and cost-effectiveness.
Detailing Packages with Repair: Offering discounted or complimentary vehicle detailing services upon completion of a collision repair, adding value and ensuring the car looks pristine.
Referral Program: Encouraging satisfied customers to refer new clients for collision repair services, perhaps with a gift card or a discount on future detailing/minor services for both parties.
Emphasis on OEM Certifications: Actively promoting their specific OEM certifications (e.g., "Tesla Certified Collision Repair!") in local advertising to attract owners of these specific high-value vehicles, who often seek certified repair facilities.
Online Estimate Submission: Encouraging customers to submit photos of their vehicle's damage online for a preliminary estimate, providing a convenient starting point for busy individuals.
Community Engagement: Participating in local safety events, car shows, or sponsoring local initiatives to build brand awareness and demonstrate their commitment to the Poway community.
Showcasing Before & After Photos: Utilizing a gallery on their website or in their waiting area to visually demonstrate the quality of their repairs and transformations.
Fix Auto Poway, therefore, is an exemplary "Auto Repair Station" specifically dedicated to collision repair, offering the local community an unparalleled combination of specialized expertise, advanced technology, and a commitment to customer convenience and satisfaction, especially during challenging post-accident situations.
Fix Auto Poway Photos
Fix Auto Poway Location
Fix Auto Poway Customer Reviews
I was directed to Fix Auto by the insurance company I was working with. So I went to Google to look at their reviews and was happy to see so many positive reviews for this company. I was so happy with how this entire transaction turned out. From getting an estimate, to dropping off my car, having a rental car company pick me up from Fix Auto, to returning back to Fix Auto to pick up my car and leave my rental. The entire process was so easy and it exceeded my expectations. Fix Auto communicated with me throughout the entire process and communicated to the insurance company directly. The entire process was seamless and I was able to get my car back sooner than expected. If you need automotive collision repair, I would highly recommend this business.
May 05, 2025 · Jalene Hillery
Fix Auto did body work, repair and paint on my Volvo after a hit and run. Eddie had amazing communication and called me regularly with updates. They worked great with AAA. And the car looks just like new with perfectly blended paint, color sanding and replacement parts. Hopefully I won’t need them, but I would return to Fix Auto in the future and recommend them!
May 08, 2025 · Natahlie Halcrow
Sadly I’ve been to Fix It Auto in Poway 3 times this year with each of our vehicles. They are friendly and quick. They give you a visual estimate on the spot. You can choose to go through insurance or Out of pocket. Once you decide to go through them, documents will be drafted and they will give you an initial call to authorize work. After that, there’s really no communication unless something went wrong. The last time we were there was for a rear bumper repair. We went through insurance and they finished in 8 days over a holiday weekend. Thank goodness our parts were not on back order and I didn’t have to be in a rental long. Great quality work, fast and excellent customer service. Before that, I received a quote and settled privately with the other driver. Before that was through insurance. We were satisfied each time. There’s a 3% fee if you pay with credit card. Cash or ATM preferred.
Sep 22, 2024 · My Le
I can't recommend this body shop enough! From start to finish, their team provided outstanding service—prompt communication, transparent pricing, and a genuine commitment to quality. They repaired my car with meticulous attention to detail, and the results looked **brand new**. What truly impressed me was their **customer-first approach**; they kept me updated throughout the process and even finished the job ahead of schedule. Despite the exceptional craftsmanship, their prices remained **surprisingly affordable**. If you’re looking for a trustworthy, skilled, and budget-friendly auto repair service, this place **exceeds expectations** in every way!
Mar 12, 2025 · Huayun Chen
Buddy was great to work with supervising my Lexus auto body repair at Fix Auto. A certain part was needed and not easy to find or replace. Frustrating for the repair shop snd me, but Fix Auto was in weekly communication until the right part was found and replaced. My vehicle looked brand new when completed. AND my car was beautifully cleaned when I picked it up. I highly recommend Fix Auto for any auto body repair work!
Apr 24, 2025 · Kathy S
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