NAPA Auto Parts - HUNTLEY AUTO SUPPLY INC

Welcome to NAPA Auto Parts - HUNTLEY AUTO SUPPLY INC, located at 685 E State St, Georgetown, OH 45121, USA. As a part of the well-known NAPA Auto Parts network, HUNTLEY AUTO SUPPLY INC operates within the "Auto Repair Stations" category, providing a wide array of automotive parts, supplies, and potentially some related services to local users. You can reach them at (937) 618-3054 or via mobile at +1 937-618-3054 for inquiries about their inventory and offerings.

NAPA Auto Parts is a national brand recognized for its extensive selection of automotive parts, tools, and accessories, catering to both professional mechanics and individual vehicle owners. Typically, a NAPA Auto Parts store like HUNTLEY AUTO SUPPLY INC would offer a comprehensive inventory covering various makes and models of cars and trucks. This includes essential maintenance items such as filters, oils, batteries, brakes, and belts, as well as more specialized components for repairs and upgrades. The store likely provides access to NAPA's proprietary brand of parts, known for their quality and reliability, alongside other reputable aftermarket brands.

The environment of a NAPA Auto Parts store usually consists of retail shelving organized by product type, making it easier for customers to browse and locate the parts they need. There is typically a counter area where customers can seek assistance from store personnel, place orders, and complete their purchases. Many NAPA locations also have computer systems that allow staff to look up parts based on vehicle year, make, and model, ensuring customers get the correct components for their specific needs. Some stores may also offer services like battery testing, fluid disposal, and tool rentals.

However, the limited customer reviews available for NAPA Auto Parts - HUNTLEY AUTO SUPPLY INC provide some concerning insights into the customer service experience at this particular location. One customer recounts a negative encounter where two young men behind the counter were engrossed in conversation and seemingly uninterested in assisting the sole customer in the store. When approached with questions or service requests, the staff reportedly appeared confused and gave negative responses. The customer specifically mentioned struggling with wiper blade installation and being told that the blades they had were incorrect, ultimately leading to a decision not to return to the store.

Another customer also reported a disappointing experience characterized by inattentive service and a feeling of being rushed. This customer felt that the counter staff was more focused on another customer and was quick to dismiss their request for a specific socket. Despite being told the socket was not available, the customer managed to find a 7/32 socket themselves (though they needed a 5.5), highlighting a potential lack of thoroughness in assisting customers. Expressing frustration with the poor service, this customer stated their intention to switch to a competitor, citing a similar reason for leaving another auto parts chain previously. The concluding remark, "Napa really disappointed me today," underscores the negative impact of the service encountered.

Based on these two reviews, a potential feature of NAPA Auto Parts - HUNTLEY AUTO SUPPLY INC is its access to the extensive NAPA inventory and brand of parts. However, a significant concern appears to be the level of customer service provided at this specific location. The reviews suggest potential issues with staff attentiveness, product knowledge, and a willingness to assist customers effectively.

Services that NAPA Auto Parts - HUNTLEY AUTO SUPPLY INC likely offers, consistent with other NAPA stores, include:

• Extensive Parts Inventory: Access to a wide range of parts for various vehicles.
• NAPA Brand Products: Offering NAPA's line of quality automotive parts.
• Computerized Parts Lookup: Enabling staff to find the correct parts based on vehicle specifications.
• Potential for Special Orders: The ability to order parts not immediately in stock.
• Battery Testing: Checking the health and charge of vehicle batteries.
• Fluid Disposal: Providing a responsible way to dispose of used motor oil and other fluids (may vary by location).
• Tool Sales and Rentals (potentially): Offering a selection of automotive tools for purchase or rent (availability varies).
• Advice and Assistance: While the reviewed experiences were negative, the store is intended to have staff who can provide guidance on parts selection and automotive queries.

Promotional information for NAPA Auto Parts is often available at the national level, such as seasonal discounts, rebates on specific products, or loyalty programs. However, there is no specific promotional information provided for HUNTLEY AUTO SUPPLY INC in the given data. Local users are advised to inquire directly with the store about any ongoing promotions or discounts they might be offering in the Georgetown, OH area.

For local users in Georgetown, OH, seeking an "Auto Repair Station" for purchasing auto parts, NAPA Auto Parts - HUNTLEY AUTO SUPPLY INC at 685 E State St offers a convenient location and access to the NAPA network's extensive inventory. However, the recent customer reviews highlight significant concerns regarding the quality of customer service experienced at this particular store. Potential customers may want to consider these reports when deciding where to purchase their auto parts and may want to assess the service level for themselves.

Given the negative feedback regarding staff attentiveness and helpfulness, local users might want to be prepared to be proactive in finding the parts they need or consider alternative auto parts suppliers in the area if customer service is a high priority. It would be prudent to call ahead to check the availability of specific parts and inquire about any assistance the staff can provide. While the store has the potential to be a valuable resource due to its NAPA affiliation, the reported customer service issues are a significant factor to consider.

In conclusion, NAPA Auto Parts - HUNTLEY AUTO SUPPLY INC in Georgetown, OH, provides access to a wide range of automotive parts and supplies as part of the NAPA network. However, recent customer reviews indicate potential shortcomings in the area of customer service, with reports of inattentive and unhelpful staff. Local users seeking auto parts should be aware of these experiences and may want to evaluate their own interactions with the store to determine if it meets their needs for both product availability and customer support. It is recommended to inquire directly about current promotions.