NAPA Auto Parts- Heath

NAPA Auto Parts- Heath ico

(92 reviews)

Auto Repair StationsOhioLicking CountyHeathHopewell Drive

Licking County . Ohio

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

NAPA Auto Parts- Heath Introduce

NAPA Auto Parts - Heath operates as a key component within the expansive "Auto Repair Stations" platform category, though its primary function is as a retail outlet for automotive parts rather than a full-service repair shop performing extensive mechanical work. This categorization highlights its indispensable role in the automotive repair ecosystem, acting as a direct supplier of parts, tools, and accessories crucial for both professional automotive service centers and individual DIY enthusiasts. The Heath location, like other NAPA stores, embodies the brand's commitment to providing quality products and valuable "NAPA Know How" to the local community, empowering customers to maintain and repair their vehicles effectively.

The environment at NAPA Auto Parts - Heath is designed for accessibility, efficiency, and expert assistance. Upon entering, customers typically find a well-organized retail space with clearly delineated sections for various automotive categories, such as brakes, batteries, filters, ignition components, and fluids. The store layout aims to make it easy for customers to browse and locate the specific parts they need. The atmosphere is generally professional and clean, reflecting NAPA's brand standards. A central feature of the environment is the service counter, staffed by knowledgeable "NAPA Team Members." These individuals are equipped to assist customers with part look-ups, provide technical advice, and process orders. For those preferring digital convenience, the store seamlessly integrates with NAPA's online platform, allowing for easy online ordering and convenient in-store or curbside pickup. The overall environment fosters a sense of trust and expertise, ensuring that customers, whether seasoned mechanics or novice DIYers, feel confident in finding the right solutions for their automotive projects.

NAPA Auto Parts - Heath offers an extensive range of products and services tailored to meet the diverse needs of its clientele. As a leading auto parts retailer, its core offering is a vast inventory of high-quality automotive parts for cars, trucks, heavy-duty vehicles, boats, RVs, and tractors. This includes essential replacement parts such as brake pads, rotors, alternators, starters, fuel pumps, and wiper blades. Beyond replacement parts, they stock a comprehensive selection of accessories for vehicle exterior and interior, performance upgrades, and a wide array of oils, lubricants, coolants, and other automotive chemicals. An impressive selection of tools and equipment, from diagnostic scan tools and battery chargers to hand tools and lifting equipment, is also readily available, catering to both professional mechanics and home garages. While NAPA Auto Parts itself primarily sells parts, it is important to note that many NAPA AutoCare Centers, which are independent repair shops affiliated with NAPA, utilize NAPA parts and adhere to a strict Code of Ethics for repair services. The NAPA Auto Parts - Heath location serves as a critical supplier for such affiliated repair shops in the area, ensuring they have access to a consistent supply of quality parts. For retail customers, the store offers services like expert assistance in finding the correct parts, order fulfillment for online purchases, and often basic troubleshooting advice.

Several features distinguish NAPA Auto Parts - Heath and contribute to its strong standing in the automotive aftermarket. A significant feature is the sheer breadth and depth of its **inventory**, ensuring that customers can find almost any part they need, often on the same day. This extensive selection is backed by NAPA's robust supply chain, which includes distribution centers that can quickly get less common parts to local stores. Another crucial feature is the **"NAPA Know How"** embodied by its team members. These employees are typically experienced and trained to provide knowledgeable advice, helping customers identify the right parts and offering insights into repair processes. The presence of **NAPA's own line of high-quality parts**, alongside popular national brands, offers customers a wide range of options in terms of price and performance, all backed by NAPA's reputation. The convenience of **online ordering with in-store or curbside pickup** is a major feature, allowing customers to easily reserve parts and quickly retrieve them. For professional mechanics, NAPA offers specialized online platforms like NAPA PROLink, which provides a comprehensive catalog and e-commerce platform for efficient part identification and ordering. Furthermore, NAPA's commitment to quality is evident in their partnerships and affiliations, often aligning with professional standards in the automotive industry. Their strong brand recognition, built over decades, also serves as a feature that instills confidence in customers regarding product reliability and availability.

NAPA Auto Parts - Heath, as part of the larger NAPA network, consistently provides a variety of promotional offers to attract and reward customers. While specific promotions can vary and are best confirmed directly with the store or on NAPA's official website, common promotional strategies include: **monthly deals** on a wide range of popular parts and accessories; **percentage discounts** on online orders, often with minimum purchase requirements; **rebates** on specific product categories or brands, encouraging the purchase of high-value items like batteries or brakes; and **seasonal sales events** tailored to common vehicle maintenance needs throughout the year. A notable ongoing promotion is the **AAA Membership Savings**, where AAA members can typically save 10% off the retail price of thousands of quality auto parts at participating NAPA Auto Parts Stores. Customers can often join the **NAPA Rewards program** to earn points on purchases that can be redeemed for future savings, and also receive instant discounts. Free shipping on online orders over a certain amount is also a regular offering. These promotions are widely advertised through NAPA's website, email newsletters, and local in-store signage, providing customers with numerous opportunities to save on their automotive needs. To ensure access to the latest deals, customers are encouraged to check NAPAonline.com or visit the Heath location directly.

NAPA Auto Parts- Heath Photos

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NAPA Auto Parts- Heath Location

NAPA Auto Parts- Heath Customer Reviews

Worst customer service I've ever had in my life. Very rude and weren't even willing to ask if I needed help or friendly at check out!

Apr 04, 2025 · Wendi Garey

Five star service without a doubt!!! Tyler took the time to come outside and assess my car. It was dark, misting, and nearly time for him to go home. Nevertheless, I feel that he was every bit as thorough as he would have been if it was bright and sunny and he had time to kill. It was obvious that this young man actually knows cars (unlike some of the guys at the other parts stores who are already best proficient in operating the system to look up parts.) I couldn’t have asked for more professional person to assist me in my time of need.

Nov 14, 2024 · Jannette Miller

I'm so glad I came here. I've been struggling with this brake job all day. The two gentlemen working were very helpful and was able to provide me with the parts I needed to finish the job. Top notch customer service. Highly recommend!!!!

Oct 02, 2024 · P Stackhouse

A fuel filter cost me $86 Cost $24 to $39 at Advanced Auto & Amazon. I needed it right then so i guess that's the price you pay for convenience. It kinda seems like they know that too. 😁

Sep 07, 2024 · Aren Robertson

Was helped by Tyler and very knowledgeable with everything and great service.

Jan 13, 2025 · Damon Chesney