NAPA Auto Parts

NAPA Auto Parts ico

(75 reviews)

Auto Repair StationsOhioFranklin CountyHilliardMain Street

Franklin County . Ohio

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Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

NAPA Auto Parts Introduce

Welcome to NAPA Auto Parts, your premier destination for all things automotive in Hilliard, Ohio. Nestled at 3604 Main St, our store is a beacon for car enthusiasts and drivers seeking top-tier auto parts and expert repair services. Whether you're maintaining your vehicle or tackling a major repair, NAPA Auto Parts is here to assist with a wide selection of high-quality components and professional care.

Our store environment is designed with convenience in mind, offering a user-friendly experience for both do-it-yourselfers and professionals. With easy access from Main St, we're conveniently located to serve the Hilliard community efficiently. Our knowledgeable staff is ready to guide you through our extensive inventory, ensuring you find exactly what you need for your vehicle.

At NAPA Auto Parts, we pride ourselves on our diverse service offerings. From routine maintenance and repairs to diagnosing complex issues, our skilled technicians are committed to getting your car back on the road quickly and safely. We understand that emergencies arise when you least expect them, which is why we offer an emergency roadside assistance program for added peace of mind.

What sets us apart? Our commitment to quality and customer satisfaction. NAPA Auto Parts is known for:

  • Vast Inventory: A comprehensive selection of auto parts, including hard-to-find items.
  • Expertise: Trained professionals who stay updated with the latest in automotive technology and repair techniques.
  • Promotions: Regular sales and discounts on parts and services to keep your costs low.

We believe in making car care affordable without compromising on quality. That's why we offer:

  • NAPA AutoCare Coupons for savings on routine maintenance.
  • A lifetime warranty on most repair work, ensuring long-term reliability.
  • Quick turnaround times to minimize downtime.

Join our NAPA CLUB and enjoy exclusive benefits like priority service, free car inspections, and discounts on services. We also provide a shuttle service for those who need a ride while their vehicle is being serviced.

Your satisfaction is our top priority. Let us be your one-stop shop for all automotive needs. Visit us Monday through Friday from 7 AM to 6 PM or Saturday from 8 AM to 5 PM. Remember, we're closed on Sundays, so plan your visits accordingly.

Customer Feedback

Our customers love the personalized attention and expertise they receive:

  • "The staff is knowledgeable and always helpful. They made me feel confident in my repairs." - John D.
  • "Quick service and great prices. I'll definitely return for future needs!" - Maria G.

While we strive to meet all expectations, we appreciate constructive feedback to improve. We are working on enhancing our online ordering process to ensure timely pickups and accurate hours listings. Your patience as we refine these services is greatly appreciated.

Experience the NAPA Auto Parts difference today! Visit us at 3604 Main St in Hilliard, OH, or contact us directly for any inquiries.

NAPA Auto Parts Photos

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NAPA Auto Parts Location

NAPA Auto Parts Customer Reviews

Placed an online order this morning 10/20/24 been waiting three hours for a ready for pickup email so i decided to drive to the store... Like others have mentioned they don't keep the hours they have posted and decided to close the store today (Sunday) Change your hours! its pretty simple

Oct 20, 2024John Filarski

Not open on Sundays as shown on Google and the napa signage on the front door. There's a small PC printed sign in upper corner of window stating not open on sandals. It's easy to change a sign on a door and hours on Google. They need to do it. Wasted a trip.

Oct 06, 2024Steve Parker

Didn't have what I needed Saturday, though had it doordashed from another store and was there in an hour

Jan 27, 2025Ryland Reed

First time purchasing from Napa and probably my last 馃し馃従鈥嶁檧锔廝laced an order yesterday called in to confirm the part was at the store and was left on hold for 20 minutes. As I walked in the store only one guy was on a call and the other guy was just standing there scrolling on his phone. He didn鈥檛 look up to speak or help. Out from back comes Jake and Jake instantly asked me if I needed assistance. He found my order and sent me on my way. Jake says he鈥檚 at this location helping out and I see why they need the help from the Reynoldsberg store Great Job Jake!

Jun 24, 2024Ms. Renee

Ask for Mark or Andrea. Both are world class at both customer service and parts knowledge. Honest, kind, and actually "give a hoot" about helping you.

Apr 08, 2024Ryan Srbljan

Shop was clean and very well organized. Staff was friendly and helpful. The only reason I don't give it five stars is the same reason I won't give any Napa location five stars. I think they could do a bit better on their pricing. All in all a good experience.

Feb 18, 2022Malinda Millington