Motorcycle Tire Company

Motorcycle Tire Company, located at 975 John A Papalas Dr, Lincoln Park, MI 48146, operates within the broader platform category of "Auto Repair Stations." However, its specific niche is clearly indicated by its name: a dedicated focus on providing motorcycle tires. This distinguishes it from general auto parts stores that cater to cars and trucks. The company can be reached via phone at (800) 288-4682 or +1 800-288-4682.

As a business primarily focused on the sale of motorcycle tires, Motorcycle Tire Company's physical environment likely prioritizes efficient storage and retrieval of inventory. While specific details about the customer-facing area are not available, it's reasonable to expect a practical setup for handling and displaying various motorcycle tire sizes and types. Unlike a full-service auto repair station with multiple service bays for general vehicle repair, this facility would be geared towards the specific needs of motorcycle tire sales and potentially installation services, although installation is not explicitly stated. The address in Lincoln Park suggests a physical location for warehousing and direct sales, implying customers would visit the site to pick up tires. However, the customer review mentioning difficulty reaching them by phone during business hours suggests potential challenges with immediate on-site service or a preference for pre-arranged pickups.

Motorcycle Tire Company's primary service and good for sale is, as its name suggests, motorcycle tires. This specialization indicates a focus on providing a wide range of tires for various types of motorcycles, including sport bikes, cruisers, touring bikes, dirt bikes, and potentially scooters. While details on specific brands or models are not provided, a specialized tire company would typically offer:

• New Motorcycle Tire Sales: This is their core offering. Customers can expect to find a selection of new tires for different motorcycle applications.
• Variety of Tire Types: Likely including street tires, off-road tires, dual-sport tires, and perhaps even specialty race tires, depending on their inventory strategy.
• Competitive Pricing: One customer review explicitly praises "Best price ever," suggesting that the company is competitive on price, potentially even offering "wholesale" pricing to individual customers, meaning prices that are typically reserved for bulk buyers or businesses. This is a significant draw for motorcycle owners looking to save money on expensive tire replacements.
• Immediate Availability: The review stating "had what i needed when i walked in the door" indicates that they maintain a good inventory of common and popular motorcycle tire sizes, allowing for immediate purchase and less waiting time for customers.

It's important to note that while they are categorized under "Auto Repair Stations," their direct services mentioned appear to be limited to tire sales. There is no explicit information about tire installation services (mounting and balancing), general motorcycle repair, or other typical "auto repair" services. Customers would likely need to arrange for installation at a separate motorcycle repair shop if they purchase tires from Motorcycle Tire Company and require mounting services.

The most prominent features of Motorcycle Tire Company, as derived from customer feedback, revolve around their pricing and inventory, alongside notable challenges in communication:

• Excellent Pricing: The "Best price ever" comment is a strong indicator of their competitive pricing strategy, which is a significant advantage for customers, particularly given the cost of motorcycle tires. The mention of potentially "wholesale" pricing further reinforces this.
• Immediate Product Availability: The ability to have "what i needed when i walked in the door" highlights their efficient inventory management and readiness to serve customers without requiring long waits for parts to be ordered. This is crucial for riders who need quick replacements.

However, the customer experience is also marked by a critical issue regarding phone accessibility and customer service:

• Poor Phone Accessibility: One review states, "Must not be that great of a business because during regular hours at 1 in the afternoon I can’t get a hold of anybody to answer the phone." This indicates a significant hurdle for customers trying to inquire about products or services, confirm stock, or arrange purchases.
• "Terrible Way to Do Business": This sentiment directly reflects the frustration caused by the lack of phone contact, suggesting that the difficulty in reaching the company undermines their overall service delivery, even if prices are competitive.

This dichotomy means that while the core product offering (motorcycle tires) and pricing are strong, the communication aspect of their customer service needs improvement to ensure a smooth and reliable customer journey from inquiry to purchase.

Given the available information, the primary promotional strength of Motorcycle Tire Company lies in its competitive pricing. "Best price ever" is a powerful message that would likely be a central part of any promotional material. While specific promotional campaigns are not detailed, typical strategies for a specialized parts supplier with a strong price advantage might include:

• Word-of-Mouth Referrals: Excellent pricing and immediate availability of stock often lead to strong word-of-mouth recommendations among the motorcycle community.
• Online Listings and Reviews: Maintaining an updated online presence on business directories and review sites would be crucial, allowing customers to find them and share feedback (both positive and negative).
• Highlighting "Wholesale" Prices: If they indeed offer wholesale pricing to individual buyers, this should be explicitly communicated as a unique selling proposition.
• Focus on Inventory: Promoting their ability to have desired tires in stock, reducing waiting times for customers.

However, any promotional efforts would need to address the reported issues with phone accessibility. Clear communication channels, perhaps including online ordering or a dedicated contact method that is consistently monitored, would be essential to convert interest generated by their pricing into actual sales. The company's unique specialization in motorcycle tires positions it as a go-to source for riders in Lincoln Park and surrounding areas, provided they can reliably connect with the business.