FleetPride

FleetPride ico

(103 reviews)

Auto Repair StationsMichiganWayne CountyLincoln ParkJohn A Papalas Drive

Wayne County . Michigan

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 313-842-8000
  • branches.fleetpride.com
  • 1280 John A Papalas Dr, Lincoln Park, MI 48146, USA

Operating Hours

Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

FleetPride Introduce

Located at 1280 John A Papalas Dr, Lincoln Park, MI 48146, USA, FleetPride is a prominent establishment operating within the "Auto Repair Stations" category, specifically recognized as a leading distributor of heavy-duty truck and trailer parts. While the category name might suggest general auto repair, FleetPride's core focus and expertise lie in providing essential components and, in some locations, related services for commercial vehicles. You can reach their Lincoln Park branch at (313) 842-8000 or +1 313-842-8000. Their operating hours are typically Monday to Friday from 7:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM, remaining closed on Sundays.

Environment and Accessibility

The Lincoln Park FleetPride branch is strategically situated on John A Papalas Drive, suggesting easy access for commercial truck operators and fleet managers in the metropolitan Detroit area. As part of a national network with over 300 branches and multiple distribution centers across the United States, the Lincoln Park facility is designed to efficiently handle the needs of heavy-duty vehicles. This implies a large-scale operation with ample parking for trucks and trailers, a well-organized parts counter, and potentially dedicated areas for service bays if the location offers repair services. The environment is geared towards functionality and quick service for professionals in the trucking industry, emphasizing a streamlined process for part acquisition and, where applicable, vehicle servicing. The clean and organized nature of such an establishment is crucial for efficient inventory management and customer satisfaction.

Services and Goods Offered

FleetPride's primary offering revolves around an extensive inventory of heavy-duty truck and trailer parts. They boast access to over 1 million unique online truck and trailer parts, covering a vast range of needs for all makes and models of heavy-duty vehicles. Their inventory includes components for:

  • Engine Systems: Covering various aspects of truck engines.
  • Brakes & Drums: Essential safety components.
  • Electrical Systems: From wiring to lighting.
  • Axle & Wheel End Components: Crucial for vehicle movement and stability.
  • Drivetrain Components: Including transmissions, clutches, and driveshafts.
  • Cooling Systems: Radiators, condensers, and related parts.
  • Air Conditioning Components: Compressors, driers, and accumulators.
  • In-house Remanufactured Products: Such as brake shoes and driveline components, offering cost-effective and reliable alternatives.

Beyond parts, FleetPride also offers their own private brand products, including OTR (Over the Road) and HD Value lines, which aim to provide quality at competitive price points. While their main strength is parts distribution, some FleetPride locations, including certain "Auto Repair Stations" within their network, also provide repair and maintenance services for heavy-duty trucks and trailers. These services can include:

  • Drive-in services
  • Transmissions and differentials repair
  • Spring shop services
  • Inspections
  • Engine repair
  • Driveline and flywheel services
  • Fluid power/hydraulics systems repair
  • Other specialized heavy-duty vehicle services

It's important for local users to confirm specific service availability at the Lincoln Park branch, as the depth of service offerings can vary by location within the FleetPride network.

Features and Customer Experience

FleetPride distinguishes itself through several key features that contribute to its reputation as a reliable partner for the heavy-duty automotive industry:

  • Extensive Inventory and Availability: As the largest independent all-makes heavy-duty distributor, FleetPride aims to have the right part when and where customers need it. This is supported by their five regional distribution centers and daily deliveries to most branches, ensuring faster deliveries and better availability.
  • Expert Counter Associates: The staff at FleetPride locations are described as "expert counter associates" who are "empowered and motivated to solve problems and create tailored solutions." This commitment to knowledgeable assistance is crucial for customers who often require specific or hard-to-find parts for their specialized vehicles.
  • Customer-Centric Approach: A significant feature highlighted in customer reviews is their willingness to go "above and beyond." One glowing review from a real customer explicitly states, "He went above and beyond to make sure I had what I needed. Even though the computer said not in stock, he still checked and located the part I needed. So glad he didn't just give up 'cause the computer told him to." This demonstrates a proactive and dedicated approach to customer service, prioritizing customer needs over immediate system limitations.
  • Efficiency and Honesty: Another customer praised FleetPride for "Good service, honest and fast." This indicates a commitment to transparent dealings and efficient processing of orders, which is highly valued by commercial operators where vehicle downtime directly impacts revenue.
  • National Network with Local Expertise: While being a large national chain, FleetPride emphasizes combining its "local expertise with our national footprint" to provide tailored solutions. This means customers benefit from both the extensive resources of a large company and the personalized attention of a local team.
  • Quality Brands and Consistent Experience: FleetPride offers quality-built brands and strives to provide a consistent experience with pricing, inventory, centralized billing, and a nationwide warranty policy, offering peace of mind to its diverse customer base.
Promotional Information and Target Audience

FleetPride's promotional efforts would primarily target commercial truck operators, fleet managers, independent repair shops, and heavy equipment owners. Key messages would likely include:

  • **"Ready for the Road Ahead™":** Their motto encapsulates their goal of providing solutions that keep heavy-duty vehicles operational and on the road.
  • Unmatched Inventory: Emphasizing their vast selection of parts, from everyday consumables to specialized components.
  • Expert Support: Highlighting the knowledgeable and dedicated staff who can assist with finding the correct parts and troubleshooting issues.
  • Speed and Efficiency: Promoting quick turnaround times for part acquisition to minimize vehicle downtime.
  • Reliability and Trust: Leveraging positive customer testimonials about their honest and fast service, and their commitment to going the extra mile.
  • Convenience of a National Network: Underscoring the benefit of having multiple locations and a robust supply chain.

For local users in Lincoln Park and surrounding areas, FleetPride positions itself as the first stop for heavy-duty truck and trailer parts. Their dedication to finding solutions, even when immediate inventory checks seem to indicate otherwise, coupled with their overall good service, makes them a highly recommended option for professionals in the commercial vehicle industry.

FleetPride Photos

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FleetPride Location

FleetPride Customer Reviews

I got there early in the morning. I can't say enough about the gentleman that helped me. He went above and beyond to make sure I had what I needed. Even though the computer said not in stock, he still checked and located the part I needed. So glad he didn't just give up 'cause the computer told him to. Thanks, guy. Your help is very much appreciated .You, the man. Hands down If I'm ever back in the area and need a part for my truck, that's where I'm going to go first.

Feb 01, 2025 · Jose Martinez

Good service, honest and fast.

Jul 28, 2023 · Unscriptedmomlife

THE STORE CHARGED ME OVER $400 FOR AN ALTERNATOR. 1 MONTH LATER THE BEARING WAS MAKING NOISE. I TOOK IT BACK TO EXCHANGE UNDER WARRANTY. I WAS TOLD I HAD TO BUY A NEW ONE AND AFTER IT WAS INSPECTED I WOULD GET A REFUND. IT WOULD TAKE APPROXIMATLY 2 MONTHS FOR THE INSPECTION. THE 2ND ALTERNATOR THEY CHARGED $66 MORE THAN THE 1ST ONE. I TRIED TO TALK SOMEONE BUT GOT PUT INTO A PHONE MAZE UNTIL I GAVE UP. VERY POOR SERVICE IS WHAT I GOT. WE SPEND A WHOLE LOT OF MONEY WITH THEM, BUT THINK I AM DONE.

Jul 11, 2024 · Mike Kilby

Great staff and service. Parts you need in house to get you on the road quick with the knowledge to help and great prices

Jun 22, 2018 · John Wrixon

I am surprised by the attention that they give you and by the great variety of articles and parts that they have. You will find everything here for your truck and if they don't have it at the moment they will have it the next day. They do their job very well

Jan 29, 2023 · Francisco Martín