Moonlight Automotive, Inc.

Moonlight Automotive, Inc. ico

(41 reviews)

Auto Repair StationsNorth CarolinaMacon CountyFranklinBurnette Road

Macon County . North Carolina

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  • +1 828-524-8282
  • moonlightauto828.com
  • 222 Burnette Rd, Franklin, NC 28734, USA

Operating Hours

Monday 9:00 AM - 4:30 PM
Tuesday 9:00 AM - 4:30 PM
Wednesday 9:00 AM - 4:30 PM
Thursday 9:00 AM - 4:30 PM
Friday 9:00 AM - 4:30 PM
Saturday Closed
Sunday Closed

Moonlight Automotive, Inc. Introduce

Moonlight Automotive, Inc. operates as a full-service establishment within the "Auto Repair Stations" category, catering to the comprehensive maintenance and repair needs of a diverse range of vehicles. While the specific details might vary by location, a business named Moonlight Automotive, Inc. generally aims to be a trustworthy and reliable partner for local vehicle owners, offering a broad spectrum of services that extend beyond basic car care. They focus on providing dependable solutions to keep vehicles running safely and efficiently, emphasizing customer satisfaction and clear communication.

Environment and Facility

A reputable auto repair station like Moonlight Automotive, Inc. would typically maintain a professional and organized environment. While specific public information about the interior design or precise layout is not readily available, the nature of their services implies a well-equipped facility. You would expect to find:

  • Multiple Service Bays: Designed to accommodate various types of vehicles and facilitate different repair processes simultaneously.
  • Modern Diagnostic Equipment: Essential for accurately identifying complex vehicle issues, including engine, transmission, and electrical system problems.
  • Specialized Tools: A comprehensive array of hand tools and specialized equipment tailored for specific vehicle models and repair procedures.
  • Organized Parts Storage: An efficient system for storing and accessing replacement parts, ensuring that repairs can be completed promptly.
  • Clean Waiting Area: A comfortable space for customers, possibly offering amenities like Wi-Fi and refreshments, to ensure a pleasant experience while their vehicle is being serviced.
  • Tidy Workshop: A well-maintained and organized workshop demonstrates professionalism and adherence to safety standards, reflecting a commitment to quality in every aspect of their operation.

The overall atmosphere would likely be one of efficiency and transparency, where customers feel confident that their vehicles are in capable hands and that they will receive honest assessments of their vehicle's needs.

Services Offered

Moonlight Automotive, Inc. typically provides a wide array of services designed to address most common automotive needs, ensuring vehicles remain reliable and perform optimally. Their offerings would likely include:

  • General Automotive Repair: This encompasses a vast range of mechanical and electrical repairs, from addressing check engine lights and warning indicators to resolving complex system malfunctions.
  • Preventative Maintenance: Crucial for extending vehicle lifespan and avoiding costly breakdowns, these services often include:
    • Oil Changes: Regular oil and filter replacements, often with options for various oil types (conventional, synthetic blend, full synthetic).
    • Fluid Services: Checks, flushes, and replacements for vital fluids such as transmission fluid, brake fluid, coolant, and power steering fluid.
    • Tire Services: Including tire rotations, balancing, flat repairs, and potentially new tire sales. They would also address Tire Pressure Monitoring System (TPMS) issues.
    • Scheduled Maintenance: Performing factory-recommended maintenance at specific mileage intervals (e.g., 30,000, 60,000, 90,000 miles) to adhere to manufacturer warranties and ensure optimal vehicle performance.
  • Brake System Services: Comprehensive brake inspections, brake pad and rotor replacement, brake caliper service, and brake fluid flushes to ensure optimal stopping power and safety.
  • Engine Diagnostics and Repair: Utilizing advanced diagnostic tools to pinpoint engine problems, followed by expert repairs ranging from minor adjustments to major component replacements or overhauls.
  • Transmission Services: Maintenance and repair of both automatic and manual transmissions, including fluid changes, filter replacements, and addressing shifting issues.
  • Heating and Air Conditioning (HVAC) System Repair: Diagnosing and repairing issues with the vehicle's climate control system, ensuring comfort in all weather conditions.
  • Steering and Suspension Repair: Services for components like shocks, struts, ball joints, tie rods, and power steering systems, which are essential for comfortable ride quality, handling, and safety.
  • Electrical System Repair: Addressing issues with batteries, alternators, starters, wiring, and other electrical components that affect vehicle operation.
  • Exhaust System Services: Repair or replacement of mufflers, catalytic converters, and other exhaust components to ensure proper emissions control and noise reduction.

The breadth of these services aims to provide a comprehensive solution for almost any vehicle repair or maintenance need.

Key Features and Strengths

Moonlight Automotive, Inc. would likely emphasize several key features that contribute to its reputation and customer loyalty:

  • Experienced and Certified Technicians: A strong commitment to employing skilled mechanics, often with ASE (Automotive Service Excellence) certifications, ensuring that repairs are performed by knowledgeable professionals who understand modern vehicle systems.
  • Honest and Transparent Service: A core value for many reputable auto repair shops. This means providing clear explanations of necessary repairs, offering accurate estimates, and avoiding unnecessary upselling, building trust with customers.
  • Comprehensive Capabilities: The ability to service a wide range of vehicle makes and models, including domestic, Asian, and European vehicles, makes them a versatile choice for many drivers.
  • Commitment to Quality Workmanship: Ensuring that all repairs are performed to high standards, using quality parts, and aiming to "get the job done right the first time" to enhance vehicle reliability and longevity.
  • Customer-Focused Approach: Emphasizing excellent customer service, prompt communication, and a friendly atmosphere to make the repair experience as convenient and stress-free as possible.
  • Reliability and Trust: Building a reputation as a dependable local auto repair shop where customers can consistently receive consistent and trustworthy service for their vehicles.
  • Modern Technology: Utilizing up-to-date diagnostic tools and repair equipment to effectively and efficiently address current automotive technologies.
Promotional Information

While specific ongoing promotions for Moonlight Automotive, Inc. are not widely detailed, auto repair stations generally employ various strategies to attract and retain customers. These often include:

  • Free Diagnostics or Inspections: A common offering is a complimentary check-engine light scan, a free brake inspection, or a multi-point vehicle inspection with an oil change, allowing customers to understand their vehicle's condition without an initial cost.
  • Discount Coupons: These could be offered for specific services, such as a percentage off total repairs, a discount on a full synthetic oil change, or savings on fluid flushes (e.g., transmission flush special).
  • Seasonal Maintenance Specials: Promoting services relevant to upcoming seasons, such as pre-winter checks for battery and coolant, or summer AC performance checks.
  • New Customer Incentives: Some shops might offer a special discount for first-time clients to encourage them to experience their service quality.
  • Loyalty Programs: While not universally confirmed, many independent auto repair shops implement loyalty programs where repeat customers can earn points or receive discounts on future services.
  • Online Presence: A well-maintained website detailing their services, location, hours, and contact information is crucial. They would also likely leverage online review platforms and potentially social media to engage with their community and highlight their work.
  • Warranty on Repairs: Standing behind their work with a labor and parts warranty offers significant peace of mind to customers, acting as a strong promotional point for quality and reliability.

For potential customers, reaching out directly to Moonlight Automotive, Inc. via phone or through their website would be the best way to inquire about current service offerings, obtain estimates, or learn about any ongoing promotions. Their commitment to reliable service and customer satisfaction aims to establish them as a go-to choice for vehicle owners in their local area.

Moonlight Automotive, Inc. Photos

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Moonlight Automotive, Inc. Location

Moonlight Automotive, Inc. Customer Reviews

Great mechanic you can trust. Was previously told i had low compression and needed an engine, they discovered is was intake gasket leak, can't tell you how much they saved me. Would definitely recommend contacting them for all you automotive repairs.

Apr 01, 2025 · J S

We got iced in on the morning when we were supposed to come in because we live above 3500 feet . The second time you said you couldn't do it on the day we discussed and my husband wanted to wait for you to fix it on the day he brought it to you and even brought a chair and a book to read but you said no he couldn't wait so I guess that is that. Also you don't have a voicemail that works.

Mar 04, 2025 · Felecia Henderson

Really awesome guy, Art really knows what he is doing and provides really good automotive care. He kept me informed about everything that was going on with the car and even showed me what exactly was wrong. He also broke down all the costs to make sure I understood what I was paying for. Amazing service and really fair and trustworthy guy. He is one of the few mechanics around who wanted to tackle my cars problems and he fixed it right up, no issues and in quick time. I will definitely be willing to drive a little further to take my car back to his shop for routine maintenance! I absolutely recommend his shop to anyone in the area!

Nov 10, 2023 · Catherine Combs

I received very quick service with attention to detail. The owner is very helpful and you can tell that they're genuinely trying to help you out. I will be taking my car here for future services.

Mar 20, 2024 · SM K

He's done alot of work for my husband. He's a good man and fair prices.

Oct 13, 2024 · Donna Wilkerson