Workhorse Diesel,Inc.

Workhorse Diesel,Inc. ico

(16 reviews)

Auto Repair StationsNorth CarolinaMacon CountyFranklinRoller Mill Road

Macon County . North Carolina

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  • Intro
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  • +1 828-369-6565
  • workhorsediesel.com
  • 65 Roller Mill Rd, Franklin, NC 28734, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Workhorse Diesel,Inc. Introduce

Operating under the broad platform category of "Auto Repair Stations," Workhorse Diesel, Inc. carves out a highly specialized and essential niche: the maintenance, repair, and diagnostics of diesel engines and heavy-duty vehicles. Unlike general automotive repair shops that service passenger cars, Workhorse Diesel, Inc. focuses on the robust and complex needs of trucks, commercial vehicles, recreational vehicles (RVs), and even agricultural equipment. The most prominent example found is Workhorse Diesel, Inc. located in Franklin, Macon County, North Carolina, which proudly highlights its dedication to serving the Western North Carolina Area with a strong emphasis on traditional business ethics and high standards.

The environment at Workhorse Diesel, Inc. is one of robust functionality and specialized expertise. Given the nature of working with large diesel engines and heavy machinery, the facility is typically a spacious and well-equipped workshop designed to accommodate vehicles of significant size. You can expect a clean, organized, and professionally managed space, even amidst the heavy-duty work performed. The bays are likely equipped with specialized lifts, diagnostic tools, and heavy-duty equipment necessary for handling large trucks and RVs. The atmosphere is generally professional and focused, with a strong emphasis on efficient and effective repairs. Customer service is often highlighted as a key component of their business philosophy. For the Franklin, NC, location, their "About Us" section explicitly states a commitment to "old school business practices" with "a high standard of being honest and fair." This suggests a direct, transparent, and trustworthy interaction where integrity is paramount. While a comfortable waiting area might be available, the primary focus of the environment is on the technical capabilities and the quality of the repair work being conducted on these powerful machines.

As an "Auto Repair Station" that specializes in diesel and heavy vehicles, Workhorse Diesel, Inc. offers a comprehensive suite of services tailored to their unique clientele. Their service menu extends far beyond what a typical passenger car repair shop would provide. Based on available information, their key services and goods for sale typically include:

  • Truck Services (Full Service): This encompasses a vast range of repairs and maintenance for commercial trucks, ranging from light-duty to heavy-duty. It suggests a capability to address virtually any issue a truck might encounter.

  • A/C Diagnostic & Repair: Essential for driver comfort and regulatory compliance in commercial vehicles, this service covers the entire air conditioning system.

  • Alignments: Critical for tire longevity and safe handling of large vehicles, specialized alignment services are provided for trucks and other heavy vehicles.

  • PTO Installations: Power Take-Off (PTO) systems are vital for many commercial vehicles that operate auxiliary equipment, and Workhorse Diesel, Inc. offers installation services for these complex systems.

  • All Brakes and Suspension: Comprehensive services for the robust braking systems and heavy-duty suspension components found in trucks and RVs.

  • Engine Repair: This is a core competency, covering diagnostics, repair, and overhaul of diesel engines, which are far more complex and durable than gasoline engines.

  • DEF System Diagnostics and Repair: Diesel Exhaust Fluid (DEF) systems are crucial for modern diesel emissions control, and troubleshooting and repairing these systems require specialized knowledge.

  • Driveline Repair: Services for components like driveshafts, differentials, and axles that transmit power from the engine to the wheels.

  • Electrical System Repairs: Diagnostics and repair of the intricate electrical systems found in contemporary diesel vehicles, including lighting, starting, and charging systems.

  • Trailer Services: Many truck repair shops also service trailers, including ABS diagnostics, flatbed deck repair, refrigerated trailer repair, and trailer brake services.

  • Preventative Maintenance (PM's): Crucial for fleet operators and individual owners, PMs help minimize downtime and extend the life of diesel vehicles.

  • Federal DOT Inspections: Ensuring commercial vehicles meet federal safety regulations is a critical service for truckers and fleet owners.

  • Agricultural Equipment Repair: Demonstrating their versatility, some Workhorse Diesel, Inc. locations also service farm machinery, requiring knowledge of hydraulics and specialized diesel applications.

  • Recreational Vehicle (RV) Services: Catering to the large diesel engines and chassis found in many RVs, providing specialized repair and maintenance for these vehicles.

The key features that distinguish Workhorse Diesel, Inc. are its specialized focus and commitment to specific vehicle types. Their primary feature is undoubtedly their expertise in diesel engines and heavy-duty vehicles. This is not a general repair shop; it's a dedicated facility with the tools, knowledge, and experience to handle the unique demands of diesel powerplants and larger vehicle systems. Another significant feature, particularly for the Franklin, NC, location, is their commitment to "old school" business ethics, emphasizing honesty, fairness, and upholding their word. This builds a strong foundation of trust with customers, which is vital in the often-complex world of heavy vehicle repair. The availability of 24-hour roadside assistance or mobile repair services, while not explicitly stated for all locations, is a common and highly valued feature for truck and heavy equipment repair specialists, ensuring minimal downtime for commercial operations. Their broad service range, from routine PMs to complex engine diagnostics and specialized systems like DEF and PTO, showcases their comprehensive capabilities. The ability to service not only commercial trucks but also RVs and agricultural equipment further highlights their versatility and specialized knowledge in the heavy-duty sector.

Given the nature of specialized diesel and heavy equipment repair, promotional information for Workhorse Diesel, Inc. may differ from typical passenger car auto repair shops. While specific, real-time promotional details are best obtained directly from the respective Workhorse Diesel, Inc. location, common types of promotions or value propositions in this industry might include:

  • Fleet Service Discounts: For businesses operating multiple trucks or heavy vehicles, bulk discounts on maintenance contracts or recurring services are common.

  • Preventative Maintenance Packages: Offering tiered PM services at a set price, encouraging regular upkeep to prevent costly breakdowns.

  • Diagnostic Specials: Sometimes, a discounted rate for initial diagnostics, particularly for complex engine or DEF system issues, might be offered to encourage customers to bring their vehicles in.

  • Seasonal Service Checks: Promotions tied to preparing diesel vehicles for specific seasons (e.g., winterizing fluid checks, A/C system checks before summer).

  • Loyalty Programs: For long-term clients, some shops may offer loyalty benefits or preferred scheduling.

  • Guarantees on Workmanship: While not a direct discount, a strong guarantee on repairs provides significant promotional value, assuring customers of quality and peace of mind.

For the most accurate and up-to-date information on services, capabilities, and any current promotions, local users are encouraged to visit the official website of Workhorse Diesel, Inc. (e.g., workhorsediesel.com for the Franklin, NC location) or contact them directly. Their specialized focus and commitment to reliable, honest service position Workhorse Diesel, Inc. as a trusted partner for anyone operating diesel trucks, RVs, or agricultural equipment.

Workhorse Diesel,Inc. Photos

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Workhorse Diesel,Inc. Location

Workhorse Diesel,Inc. Customer Reviews

Robert and Steve are good to work with. A great old-school style, which is hard to find these days. They replaced the front rotors and calipers, full suspension check and lube, full oil and fuel filter service, air filter change and engine overview, tire and air bag service on our 2016 Thor Four Winds SF35 with Powerstroke 6.7. 48 hr turn-around and a very fair price. I highly recommend Workhorse Diesel

Jan 04, 2025 · Michael Previti

They charged me 1100 dollars for nothing I stated my head gasket was bad and they said there was no sign of a bad head gasket and I still had the same problems after they supposedly fixed my truck well it is being worked on now by a nother shop and I have a bad head gasket .and on top of that they kept me truck almost 3 weeks past my schedule appointment so I would not recommend this shop to do your diesel work because they have bigger contracts. That what I was told

Oct 07, 2023 · Joseph Mudd

Fantastic operation! I called them at 8am on a Monday from a local campground about a mechanical issue with our motorhome. They took us right in, resolved our problem, and had us on our way before lunch. They are absolutely the best!!

May 19, 2022 · richard dustow

Very nice and helpful staff. They are super busy and still took the time to run a test for our engine light issues. Gave us the error code and suggestions.

Nov 12, 2021 · Lili Carlson

Very knowledgeable, always there to help. Only place I take my truck.

Nov 13, 2023 · matt burke