Mobil Auto Rescue

Mobil Auto Rescue, located at 1971 Seneca Rd Suite L, Eagan, MN 55122, USA, operates within the Auto Repair Stations category, offering automotive repair services and potentially towing, as suggested by its name. Situated in Eagan, Minnesota, this establishment aims to provide solutions for vehicle maintenance and repair needs. However, it is crucial for local users to consider the available customer feedback when evaluating the services offered by Mobil Auto Rescue.

The services provided by Mobil Auto Rescue would typically include a range of automotive repairs, addressing mechanical, electrical, and other issues that may affect a vehicle's performance and safety. Based on one positive review mentioning vehicle extraction from a difficult spot, they may also offer towing services, particularly in emergency situations. However, another review explicitly states, "There was no mobile auto rescue. My vehicle had to be towed. Twice. No rescue at all," indicating a potential discrepancy between the name and the actual service provided in all situations. It is advisable for potential customers to clarify the availability and conditions of mobile rescue services when contacting them.

The environment of Mobil Auto Rescue appears to include a physical shop location with a parking lot where vehicles are kept while awaiting or undergoing repair. One significant concern raised in a customer review pertains to the security of vehicles parked on their lot. The reviewer stated that multiple vehicles, including their own, were broken into while in the care of Mobil Auto Rescue on January 9, 2025. This incident suggests a potential lack of adequate security measures for vehicles left on their premises. Furthermore, the reviewer's experience of not receiving a promised police report or assistance with an insurance claim raises questions about their handling of such incidents and their responsibility towards customers' vehicles while in their possession.

The features of Mobil Auto Rescue, as perceived through customer reviews, present a mixed picture. On a positive note, one reviewer praised the helpfulness and persistence of Dave and Mike during a towing incident, highlighting their exceptional care in a challenging situation. This suggests that some members of their team are capable of providing good service, particularly in emergency towing scenarios. However, other feedback points to significant concerns. One reviewer experienced a lack of communication, with missed callbacks and the customer consistently having to initiate contact for updates on their vehicle's repair status. Additionally, this reviewer reported receiving incorrect pricing information, with the final repair cost being substantially higher than the initial quote, describing this as "very misleading," "very disappointing," "very deceptive," and "almost predatory."

Another alarming feature mentioned in a review is the apparent damage to a vehicle while in their care, specifically the removal of the hood release lever without disclosure to the customer. This lack of transparency and the resulting inconvenience for the vehicle owner are serious issues to consider. The reviewer's realization of this missing part only after a subsequent need to open the hood underscores a lack of thoroughness and communication from Mobil Auto Rescue regarding the state of the vehicle post-repair.

For local users in Eagan, MN, considering Mobil Auto Rescue for their car repair or potential towing needs, it is crucial to weigh the positive feedback regarding towing service against the serious concerns raised about vehicle security, communication, pricing accuracy, and potential damage to vehicles during repair. The address, 1971 Seneca Rd Suite L, provides a physical location for those who might choose to visit them in person. The phone number ((763) 438-9111) and mobile phone number (+1 763-438-9111) are available for inquiries. However, potential customers should be prepared to ask detailed questions about their service procedures, security measures for vehicles in their care, and their policies regarding estimates and communication throughout the repair process.

There is no information provided regarding specific promotional offers or discounts from Mobil Auto Rescue. Given the negative feedback concerning pricing discrepancies, it would be prudent for potential customers to obtain a detailed written estimate before authorizing any repairs and to clarify all potential costs involved. Inquiring about their policies on vehicle security and insurance coverage in case of damage or theft while the vehicle is in their possession would also be advisable.

In conclusion, Mobil Auto Rescue in Eagan, MN, offers auto repair and potentially towing services. While some positive feedback exists regarding their towing capabilities and the helpfulness of certain staff members in specific situations, there are significant concerns raised by other customers regarding vehicle security on their lot, poor communication, misleading pricing, and potential damage to vehicles during the repair process. The discrepancy between the company name and the reported lack of mobile rescue service in one instance is also noteworthy. Local users considering Mobil Auto Rescue should carefully weigh these factors, ask thorough questions, and potentially seek additional references or explore alternative auto repair stations to ensure a satisfactory and secure service experience.