Ideal Auto Glass LLC

Ideal Auto Glass LLC ico

(76 reviews)

Auto Repair StationsMinnesotaDakota CountyEaganSeneca Road

Dakota County . Minnesota

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 612-836-7315
  • www.idealautoglass.net
  • 1971 Seneca Rd # F, Eagan, MN 55122, USA

Operating Hours

Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 4:00 PM
Saturday Closed
Sunday Closed

Ideal Auto Glass LLC Introduce

For vehicle owners in Eagan, MN, and the surrounding areas, Ideal Auto Glass LLC offers a highly convenient and professional solution for all your automotive glass needs. Located at 1971 Seneca Rd # F, Eagan, MN 55122, USA, this "Auto Repair Station" specializes in auto glass services, providing exceptional customer care and mobile capabilities that truly set them apart. You can contact them directly at (612) 836-7315 or via mobile at +1 612-836-7315.

Environment and Customer Focus

Ideal Auto Glass LLC distinguishes itself by bringing the service directly to the customer, minimizing disruption to your day. While they have a physical address, their standout feature is their mobile service, meaning their technicians can come to your work, home, or any convenient location. This eliminates the need to drive a damaged vehicle to a shop, wait for repairs, or arrange for transportation. This mobile approach is supported by a strong emphasis on customer convenience and a highly professional, yet down-to-earth, interaction style, as highlighted by customer reviews. The owner, Carl, and his partner are consistently praised for being professional, prompt, communicative, and super competent. They foster an environment of trust and care, ensuring customers feel at ease, even with sensitive issues like ignition interlock devices. They prioritize transparent communication and a hassle-free experience from start to finish.

Comprehensive Services

As a specialized "Auto Repair Station" focusing on glass, Ideal Auto Glass LLC provides a comprehensive range of services for all types of auto glass. Their expertise ensures that your vehicle's glass is repaired or replaced with precision and adherence to safety standards. Their key services include:

  • Windshield Repair: For minor chips and cracks, they offer efficient repairs that can prevent further damage and restore the integrity of your windshield.
  • Windshield Replacement: When a windshield is beyond repair, they provide full replacement services using high-quality glass. This is often done conveniently at your chosen location.
  • Side and Rear Glass Replacement: They handle the replacement of all other vehicle windows, including side door glass and rear windows.
  • Mirror Replacement: Addressing issues with side mirrors and potentially rear-view mirrors.
  • Panoramic Glass Roof Replacement: For vehicles equipped with these modern features, they also offer specialized replacement services.
  • Mobile Service with On-Site ADAS Calibration: A significant differentiator, Carl has invested in mobile calibration equipment. This allows them to perform Advanced Driver-Assistance Systems (ADAS) recalibration directly in your driveway after a windshield replacement. This is crucial for modern vehicles where cameras and sensors embedded in the windshield support critical safety features like lane keeping assist, adaptive cruise control, and automatic emergency braking. Ensuring proper calibration maintains the vehicle's safety features as originally intended.
  • Insurance Claim Assistance: Ideal Auto Glass LLC excels in navigating the insurance process. Carl, the owner, is proactive in getting your insurance company on the line to ensure claims are transferred adequately and processed smoothly. They are likely a preferred network provider for many insurance companies, making the billing process hassle-free for customers.

Their ability to source parts quickly, as noted by a customer who had a part picked up for them, further streamlines the repair process, ensuring quick turnaround times.

Key Features and Advantages

Ideal Auto Glass LLC has garnered strong customer loyalty due to several key features that enhance the overall experience:

  • Exceptional Mobile Convenience: The ability to provide service at your home or workplace, including complex ADAS calibration, is a major advantage. This saves customers significant time and eliminates logistical challenges associated with traditional shop visits.
  • Owner-Operated Personal Touch: The direct involvement of Carl, the owner, in customer interactions and service delivery, provides a personalized and highly attentive experience. Customers appreciate his "super down to earth" demeanor and genuine care for the quality of work, fostering a sense of trust and reliability.
  • Professional and Competent Technicians: Customers consistently praise the professionalism, competence, and efficiency of Carl and his partner. Repairs are often completed quickly, sometimes "in a matter of an hour," without compromising quality or safety.
  • Seamless Insurance Coordination: Their proactive approach to working with insurance companies, from transferring claims to ensuring coverage, significantly reduces stress and administrative burden for vehicle owners. They aim for "hassle-free billing" and clear communication throughout the process.
  • Quality Workmanship and Parts: While not explicitly detailed, the overwhelmingly positive reviews, such as "My new windshield looks awesome! Absolutely top notch service," strongly indicate a commitment to high-quality installation and the use of appropriate, durable materials. Reputable auto glass companies often provide a lifetime warranty against leaks, loose moldings, and workmanship, which Ideal Auto Glass likely offers.
  • Transparency and No Pressure: Customers value that they are not pressured into "extra add on services which truly aren't needed," a refreshing contrast to experiences they may have had with other companies. This builds long-term trust.
  • Reasonable Pricing: While specific pricing isn't given, one review mentions a "very reasonable price," suggesting they offer competitive rates for their high-quality, convenient service, making them an excellent value proposition.
Promotional Information

While the provided information does not detail specific, time-limited promotional offers, Ideal Auto Glass LLC inherently offers significant value and "promotional" benefits through its core operational model and customer-focused approach:

  • Mobile Service at No Extra Charge: The convenience of having repairs done at your desired location, effectively bringing the shop to you, without an additional fee, is a significant value proposition that effectively serves as an ongoing promotion for busy individuals.
  • Hassle-Free Insurance Billing: Their seamless integration with insurance companies and proactive assistance with claims can result in minimal or zero out-of-pocket costs for customers with comprehensive coverage, acting as a direct financial benefit and reducing the financial burden of unexpected repairs.
  • Competitive Pricing: The commitment to a "reasonable price" and being a "local business" alternative to larger, potentially more expensive chains, often translates to cost-effectiveness for the customer, appealing to those seeking both quality and value.
  • Next-Day Service: The offer of "next day service" for many repairs provides a speedy solution, minimizing vehicle downtime and quickly restoring the customer's mobility.

For any potential current specials or to get a precise quote tailored to your vehicle's needs, it is always best to directly contact Ideal Auto Glass LLC at (612) 836-7315 or +1 612-836-7315. Their customer-first approach suggests they are willing to discuss options and ensure you receive the best possible service for your auto glass needs.

Ideal Auto Glass LLC Photos

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Ideal Auto Glass LLC Location

Ideal Auto Glass LLC Customer Reviews

🙂 GO WITH Ideal Auto Glass! Long story short, my insurance company directed me to Safelife for my windshield repair, after wasting two weeks trying to work with them (never showed to an appointment, came with wrong windshield the next week, pushy with extra add on services which truly aren't needed, and DON'T do mobile replacements like Carl!) I opted for searching for a local business and am so glad I found Ideal Auto Glass. Got on the phone with Carl, the owner, who got my insurance company on the line with us right away to ensure my claim was transferred adequately, and he offered next day service. Him and his partner can come to your work, home at your convenience which sets them apart too for even windshield replacement because Carl has invested in mobile calibration equipment which I took advantage of him being able to do this just in my driveway which was great. He was professional, prompt with communication, super competent and can tell he cares about cars and the quality work being done, and got it all done in a matter of an hour. I was self conscious about my ignition interlock device in my car and unsure how swapping the camera to the new windshield would go, he was very professional about it and got that swapped no problem. He is super down to earth and I would recommend him and his partner to anyone. My new windshield looks awesome! Absolutely top notch service :-) go with them!

Aug 04, 2023 · Sarah Partridge

Carl from Ideal Auto Glass was very helpful. He learns that my car needed the repair from the auto body shop that I had contacted. He showed up the next day to fix it. He picked up the part for me and did all the work for a very reasonable price. I hope communicated well before and afterwards. I would highly recommend this company.

Oct 18, 2022 · Roberta Sorenson

Staff goes above and beyond! I spoke to Jake and he explained all of my options when I was trying to decide if I should fill the chip or replace the entire windshield. Jake was very helpful and knowledgeable and was able to get me in to replace my windshield the next day. The tech that came to do the job was extremely friendly and went above and beyond the service he was sent out there to do. I had bought new windshield wipers and he put them on for me as well as put back my oil change reminder sticker back on my windshield. He left my car clean and in great condition after he finished the job. I really appreciate the customer service, thank you Ideal Auto Glass!

Apr 04, 2019 · Carolina

Dropped my car off at Carl's Shop and had him replace the windshield on my 05 Chev Tahoe. Work was performed perfectly and no hassle dealing with the insurance company. Carl communicated clearly and exceeded expectations in terms of quality, timing and final replacement. I am a customer for life and will take all of my vehicles to Carl for glass repair.

Dec 08, 2022 · Monte Mayer

I'm typically not one to post negative reviews but I'm disappointed in the (non) service provided by Ideal Auto Glass. I had a rock chip in my windshield that needed repairing and someone suggested Ideal. I called Ideal on a Monday (8/28). The person I spoke to said they could come out Wednesday, between 2-5pm. Took all my info and said it'd cost $100. Wednesday came around and it was a no-call, no-show. I understand falling behind but you could at least call to let me know. I waited until Thursday morning, thinking maybe I'd get a call explaining what happened. No call. So I decided to take my business elsewhere that was able to get me in that Friday and only charged me $50.

Sep 14, 2023 · Pa Thao