Caliber Collision

Caliber Collision ico

(255 reviews)

Auto Repair StationsMinnesotaDakota CountyEaganSeneca Road

Dakota County . Minnesota

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Caliber Collision Introduce

For residents of Eagan, MN, and the surrounding areas, Caliber Collision at 1979 Seneca Rd, Eagan, MN 55122, USA, stands as a premier "Auto Repair Station" specializing in bringing vehicles back to their pre-accident condition. With a strong focus on collision repair, auto body work, and glass services, Caliber Collision aims to restore not just your vehicle, but also "the rhythm of your life," as they often emphasize. You can reach their Eagan location by phone at (651) 454-1120 or via mobile at +1 651-454-1120.

Environment and Customer Experience

Caliber Collision maintains a professional, clean, and organized environment designed to instill confidence in customers during what can often be a stressful time after an accident. The facilities are equipped with advanced technology and staffed by a team committed to high standards of precision and cleanliness. A key aspect of their environment is the welcoming and reassuring approach of their staff. Customer testimonials highlight the friendly and courteous nature of individuals like Megan, who assists with scheduling, and Mohamed, who actively listens to concerns and provides solutions. This emphasis on positive human interaction helps to alleviate anxiety and make the repair process as smooth as possible. They prioritize keeping customers informed, with continuous updates on repair progress, which is particularly beneficial for those dealing with insurance claims or extended repair times.

Comprehensive Services

As a leading "Auto Repair Station" and specifically a collision repair expert, Caliber Collision offers a comprehensive suite of services aimed at fully restoring damaged vehicles. Their team consists of I-CAR certified technicians who undergo continuous training, ensuring they are up-to-date with the latest vehicle technologies and repair methodologies. The services provided typically include:

  • Collision Repair: This is their primary specialization, covering all aspects of accident damage, from minor dents and scratches to major structural repairs. They focus on restoring vehicles to manufacturer specifications and safety standards.
  • Auto Body Repair and Painting: Beyond collision damage, they excel in general auto body work, including dent removal, fender repair, bumper repair, and expert paint matching and application to ensure a seamless finish.
  • Auto Glass Repair and Replacement: Caliber Collision also provides comprehensive auto glass services, including windshield repair, windshield replacement, side glass repair, and specific services for chip repair and hail damage. Importantly, they offer ADAS (Advanced Driver-Assistance Systems) calibration after windshield replacements, which is crucial for modern vehicles equipped with safety features like lane keeping assist and adaptive cruise control.
  • Paintless Dent Repair (PDR): For minor dents and dings where the paint surface is not compromised, PDR is an efficient and cost-effective solution.
  • Fleet Services: They also cater to businesses with vehicle fleets, offering tailored repair and maintenance programs to keep commercial vehicles on the road.
  • Insurance Claim Assistance: Caliber Collision works closely with all major insurance carriers, streamlining the claims process for customers. They handle the communication, estimates, and paperwork directly with the insurance company, alleviating a significant burden for the vehicle owner.
  • Free Estimates: Customers can get a free initial repair estimate, often available online, to understand the scope and potential cost of repairs before committing.
Key Features and Advantages

Several features make Caliber Collision a preferred choice for auto body and collision repair:

  • Industry Leadership and Certifications: Being one of the nation's largest auto collision repair providers, Caliber invests in industry-leading technology and continuous training for its technicians. Their I-CAR certification signifies a commitment to high standards in collision repair.
  • Seamless Insurance Coordination: Their ability to work directly and efficiently with insurance companies simplifies the repair process for customers, reducing stress and paperwork. The customer review highlights how they "handled everything with insurance," which is a major benefit.
  • Proactive Communication: Customers are consistently updated on the progress of their repairs through phone, email, or text, ensuring they are always in the loop. This level of communication builds trust and transparency.
  • Efficiency and Timeliness: The capability to expedite repairs, even sending a car to a different Caliber location for quicker service, as mentioned in a review, demonstrates their dedication to getting vehicles back to owners promptly. Customers have noted being "in and out sooner than expected."
  • Limited Lifetime Warranty: Caliber Collision stands behind its work with a written limited lifetime warranty on all paint and workmanship. This warranty is valid at any Caliber location nationwide, offering significant peace of mind.
  • Customer-Centric Approach: The overarching purpose of "Restoring the Rhythm of Your Life" truly reflects their commitment to customer satisfaction. The positive feedback about friendly staff, proactive assistance, and helpful problem-solving underscores this focus.
  • On-site Rental Car Services: For added convenience, many Caliber locations, including potentially the Eagan one, partner with rental car companies like Enterprise to provide on-site rental vehicle arrangements.
Promotional Information

While specific, time-limited promotions for the Eagan location are not always widely advertised, Caliber Collision maintains several ongoing benefits that serve as promotions:

  • Free Estimates: This is a standard offering that allows customers to get a clear understanding of the repair needs and costs without any upfront commitment.
  • Limited Lifetime Warranty: The comprehensive warranty on repairs is a significant value proposition, assuring customers of the quality and durability of the work performed.
  • Seamless Insurance Claim Processing: While not a direct discount, the efficiency and ease of handling insurance claims can save customers considerable time and potential hassle, which is a valuable "promotion" in itself.

For the most current information on any specific specials or offers that might be available at the 1979 Seneca Rd, Eagan location, it is always recommended to contact them directly by phone at (651) 454-1120 or visit their official website. They are committed to providing the best possible service and value to help customers navigate the often-challengating post-accident period.

Caliber Collision Photos

Caliber Collision 0
Caliber Collision 1
Caliber Collision 2
Caliber Collision 3
Caliber Collision 4
Caliber Collision 5
Caliber Collision 6
Caliber Collision 7
Caliber Collision 8
Caliber Collision 9

Caliber Collision Location

Caliber Collision Customer Reviews

Our daughter had an accident right before we were leaving for vacation and it was a weekend. We filed with insurance and were able to drop the car off at Caliber. We were continually updated on the progress and the car was (almost) done by the time we returned. They even sent the car to a different Caliber location in order to repair it more quickly. They are the best!

Mar 28, 2025 · Rebecca Cooper

I worked with Megan to schedule an appointment and she was so friendly and courteous. She got me scheduled that day! Mohamed listened to my concerns and helped me with the exact problem I was having with my car. I was in and out sooner than expected and could not be happier with the wonderful service at this location. I’ve already excitedly shared the news in all my group chats! Thank you all again so much!

May 12, 2025 · Young Monsterr

I am very happy with the service at Caliber Collision. Their staff is knowledgeable and make the process easy, the prices were less than the other estimates I obtained, the work on my car was done well and they guarantee the work.

Apr 24, 2025 · Jan Williams

Great customer service! From scheduling and getting a rental, everyone was so helpful and kind. Repair took less time than thought. Got updates in a timely manner. Car looks great. Very clean when I picked it up. Had a walk through of what was done to car. I will recommend this Eagan site to everyone I know.

Jan 27, 2025 · Claudia Wilson

Excellent customer service! Mo was updating me on the progress of my car's repair and he was also discussing with me the important issues throughout the whole repair process. I am satisfied with the repair. I definitely recommend Caliber Collision to everyone I know.

Jan 16, 2025 · Abdii Gemechu