Midas
Auto Repair StationsTennesseeMontgomery CountyClarksvilleSouth Riverside Drive
Montgomery County . Tennessee
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 931-320-9236
- www.midas.com
- 411 S Riverside Dr, Clarksville, TN 37040, USA
Operating Hours
Midas Introduce
For local users in Clarksville, Tennessee, and even those passing through, Midas, located at 411 S Riverside Dr, Clarksville, TN 37040, USA, serves as a comprehensive auto repair station offering both essential vehicle services and a likely supply of auto parts. Operating under a well-known national brand, this Midas location appears to uphold the reputation for providing a range of automotive care, as indicated by the positive customer feedback regarding their alignment service and helpfulness to travelers in need.
While the provided reviews do not offer extensive details about the physical environment of this specific Midas location, customers can generally expect a professional and customer-friendly setting. Midas shops typically feature a service reception area where customers can discuss their vehicle needs with service advisors. The repair bays are equipped with the necessary tools and technology to perform a variety of automotive services. Given that Midas is a recognized brand, a consistent standard of cleanliness and organization is usually maintained to ensure a positive customer experience.
The services offered at this Midas location in Clarksville extend beyond just providing auto parts. The positive review specifically mentions same-day service for a wheel alignment, indicating their capability to handle mechanical repairs efficiently. Midas is generally known for a broad range of services, including oil changes, brake repairs, tire services (rotations, replacements), muffler and exhaust system work, battery replacements, and other general maintenance and repair tasks. As part of a larger chain, they likely adhere to standardized service procedures and may offer warranties on certain repairs.
While the primary focus of this introduction is on Midas as an auto repair station that may also provide parts, it's important to consider the dual nature implied by the platform category. Customers needing specific auto parts for their own repairs might find that Midas stocks common components or can order them. This convenience of potentially sourcing both parts and labor from the same location can be a significant advantage for vehicle owners.
Several key features contribute to the positive experiences reported by customers of this Midas location. The same-day service for alignments is a significant benefit for those needing quick turnaround times to get their vehicles back on the road safely. The professional and welcoming demeanor of the staff, specifically Martha, Jerrold, and Wayne, is consistently praised, indicating a customer-focused approach where individuals are treated with respect and courtesy.
Effective communication and consistent updates on the status of vehicle repairs are another hallmark of their service, as highlighted by a satisfied customer. Keeping customers informed throughout the repair process builds trust and ensures transparency. This proactive communication helps manage expectations and provides peace of mind.
Honesty and fairness in their dealings are also significant features. A traveler who was 800 miles from home and in a bind specifically thanked Midas for their great service, noting that they were "honest and fair" and did not try to take advantage of their situation. This speaks volumes about the integrity of this particular Midas location and suggests a commitment to ethical business practices.
While the provided information does not contain details about specific promotional offers, Midas as a national chain often runs various promotions on services like oil changes, tire purchases, and brake repairs. Local franchises may also offer specific deals relevant to the Clarksville area. Customers are encouraged to inquire directly with this Midas location about any current specials or discounts that might be available.
In conclusion, this Midas location at 411 S Riverside Dr in Clarksville, TN, offers reliable auto repair services, including same-day alignment, performed by a professional and welcoming team of Martha, Jerrold, and Wayne. They are recognized for their excellent communication, honesty, and fair pricing, making them a trusted choice for both local residents and travelers in need of assistance. While the extent of their auto parts sales is not detailed in the reviews, their primary function as an auto repair station with positive customer feedback suggests a dependable option for vehicle maintenance and repair needs in the Clarksville area. For specific inquiries about services, parts availability, or current promotions, please contact them directly at (931) 320-9236 or +1 931-320-9236.
Midas Location
Midas Customer Reviews
Martha, Jerrold and Wayne; This crew served me with the same day service for my alignment. They had great communication and gave me consistent updates on the status of my vehicle. They were very professional and welcoming to their customers. I would highly recommend this location for your services. Thanks again for your time, I’m truly grateful for the opportunity to do business with you all.🪬 Walk Different
Mar 01, 2025 · I AM WALK DIFFERENT
800 miles from home and these guys helped me out of a jam. Thanks for the great service. Honest and fair; didn't try to manipulate
May 14, 2025 · Ellen Germain
I’ve been a loyal customer of this Midas location, spending thousands on repairs and maintenance. Initially, the service was outstanding, with knowledgeable staff, excellent communication, and quality work. Even as the team changed, I still had good experiences, though pricing started to feel inflated. (using the most expensive version of parts they could etc.) However, my most recent visit was beyond frustrating. My car was brought in on a Friday evening due to flashing dashboard lights. By 2 PM Saturday, I still hadn’t received an update, so I had to call them myself. I was reassured it would be ready that day. By 5 PM, still no call, so I called again. No answer. I called at 5:30 and was put on hold for ten minutes. Finally, as my friend was driving me to the shop minutes before they close. I called a third time, and only then was I told, "We were just about to call you." The delays continued into Monday with zero proactive communication. I had to call again in the late afternoon only to be told they needed my car for another day. By Tuesday, after yet another call from me, it was finally ready. I understand being short-staffed due to unforeseen circumstances, but that does not excuse the complete lack of communication. As a single mother with one car and a full-time job, I rely on timely updates so I can plan accordingly. The complete disregard for customer communication, especially from a long-time customer, is unacceptable. Something seems really sketchy with how this shop is run, plus the constant overturn of staff is concerning. I won’t be returning.
Apr 01, 2025 · E
Outstanding Service at Midas – A Big Thank You to Ms. Martha and Wayne! I recently visited Midas, and I have to say, the experience was exceptional thanks to Ms. Martha and Wayne. From the moment I walked in, Ms. Martha provided top-notch customer service—she was welcoming, professional, and went above and beyond to ensure I was comfortable and well-informed throughout the entire process. Her attention to detail and friendly demeanor made the entire experience stress-free. Wayne, on the other hand, demonstrated a level of integrity and honesty that is rare to find in the automotive industry. He took the time to thoroughly explain the issues with my vehicle, presented me with all my options, and never once pressured me into unnecessary repairs. His transparency and expertise gave me complete confidence in the service I was receiving. It’s refreshing to find a team that truly cares about their customers and operates with such professionalism and honesty. Thanks to Ms. Martha and Wayne, Midas has earned my trust and future business. If you’re looking for excellent customer service and mechanics you can rely on, this is the place to go!
Feb 22, 2025 · James Coutourier
Carley and Gerald were soooo amazing, efficient and helpful. They made my experience grateful by keeping me at ease about my car issues and providing genuine empathy to my concerns. I will continue to come to them for there services!!
May 12, 2025 · Denise Lopez
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