Mead's Automotive

Located at 1555 S Yellow Springs St, Springfield, OH 45506, USA, Mead's Automotive operates as an "Auto Repair Station" that particularly emphasizes tire sales and service, alongside other general automotive repairs. You can reach them at (937) 525-0188 or via mobile at +1 937-525-0188. Online information also links them to "Meade's Automotive Care" and describes them as "Springfield's Largest Used Tire Dealer." This suggests a significant focus on providing both new and used tires, as well as associated installation and repair services. However, customer feedback on their broader automotive services presents a mixed picture, highlighting both commendable customer service and significant concerns regarding product quality and pricing.

The immediate physical environment of Mead's Automotive is not extensively detailed in the provided reviews. However, the interactions described by customers offer insights into the prevailing atmosphere. One customer praises the "Great work and great customer service experience," and notes the staff's willingness to "open back up just to assist us" even when they were preparing to close early. This speaks to an atmosphere of helpfulness, going above and beyond for customer convenience, and a generally positive, appreciative interaction between staff and clients. This suggests a friendly and accommodating environment, at least in certain instances. Conversely, the negative feedback regarding tire quality and a lack of apology after a severe incident indicates that the atmosphere might lack empathy or accountability in certain situations, particularly when issues arise with products or services. The perception of the environment may, therefore, be highly dependent on the individual customer's experience.

As an "Auto Repair Station," Mead's Automotive offers a range of services and goods, primarily centered around tires and general automotive care. Based on customer reviews and online information, their offerings include:

• Tire Sales (New and Used): Mead's Automotive is noted as "Springfield's Largest Used Tire Dealer" and customers confirm purchasing both "used and new tires" from them. This is a significant part of their business, catering to various budget needs.
• Tire Installation and Repair: The positive review specifically mentions assistance with a "new tire," indicating installation services. Given their tire focus, they would also offer tire rotations, balancing, and puncture repairs.
• Brake Repair: Online information indicates they offer "Brakes, Shocks" and "Brake Repair, Brake Service & Repair."
• Suspension Services: Mention of "Shocks" suggests they also handle suspension system components.
• Exhaust Systems: Their online profile also lists "Exhaust Systems" as a product, implying related repair or installation services.
• General Automotive Repair: As a general "Auto Repair" shop, they likely handle various common vehicle maintenance and repair tasks, though specific details beyond tires are limited in the provided reviews.
• Driveway/Asphalt Services: One unusual service mentioned by a customer is an estimate for "drive way to be filled in... or completely redone." This suggests they might offer, or are at least associated with, asphalt seal coating or paving services, which is not typical for a standard auto repair shop.

The "goods for sale" prominently feature a variety of tires (for cars, trucks, and even lawn tires), as well as the automotive parts required for their repair services (e.g., brake components, exhaust parts). They accept major credit cards like Mastercard and Visa.

Mead's Automotive presents several notable features and specialties, though some are accompanied by significant caveats:

• Extensive Tire Inventory: Being recognized as Springfield's largest used tire dealer, they likely have a vast selection of both new and used tires, making them a go-to for immediate tire needs and budget-conscious customers.
• Customer Service (in specific instances): One review highlights exceptional customer service, with the staff willing to reopen after closing to assist a customer with a new tire. This level of accommodation and willingness to go the extra mile is a strong positive feature.
• Availability (Weekends for Tire Service): The specific mention of their Saturday closing time (usually 6 pm) and the importance of their assistance before Sunday (when "No where in Springfield, Ohio is open") suggests they offer crucial weekend availability for tire emergencies, a valuable service for many drivers.
• Concerns with Tire Quality and Safety: A major negative feature reported by a customer is the recurring poor quality of tires purchased, leading to a dangerous incident where a tire "ripped into shreds on the highway with my kids in the car doing 70 mph." This is a severe safety concern that directly contradicts any claims of quality products. The lack of apology also indicates a potential deficiency in customer recovery or accountability.
• Receipt Requirement for Returns: The strict policy of requiring a receipt for returns, while standard for many businesses, is highlighted as an issue in the context of recurring poor quality.
• Questionable Pricing for Non-Auto Services: The "outrageous" price quoted for driveway work suggests that their pricing for services outside their core automotive specialty might be uncompetitive or misaligned with customer expectations.

Therefore, while they excel in customer accommodation and tire variety, serious concerns exist regarding the safety and quality of their tire products and pricing for non-automotive services.

Mead's Automotive's official website mentions "AUTO REPAIR. GUARANTEES" and offers a "Worry-free Driving Warranty Administrator" for warranty service. They also mention being a TECH-NET PROFESSIONAL AUTO SERVICE center, which implies certain standards and warranty protections. They are listed with the BBB, but with a different profile for "Auto Body Repair and Painting" and indicated as "NOT BBB Accredited" in that category, while another profile for "Auto Repair" shows accreditation. This suggests some ambiguity in their BBB standing across different service areas.

For local users, the promotional message is mixed. The positive review highlights their accommodating nature and emergency service for tires, making them a viable option for quick, urgent tire needs, especially on Saturdays near closing. The "Great work and great customer service experience" for a new tire installation is a strong positive.

However, the extremely critical feedback concerning tire quality and safety cannot be overlooked. This strongly suggests that while they might be a convenient option for an immediate tire fix, particularly if you are stranded, customers should exercise extreme caution when purchasing used tires or relying on them for critical components, and perhaps consider other options for more complex or safety-critical services. The "outrageous" pricing for non-auto services also suggests that customers should seek multiple estimates if considering them for driveway or other non-automotive work. The information available advises potential customers to weigh the convenience and helpfulness against the significant safety concerns raised by at least one customer's experience with their tire products.