Advance Auto Parts

Advance Auto Parts stands as a cornerstone in the automotive aftermarket industry, serving as a comprehensive Auto Repair Station in spirit, by empowering both professional installers and enthusiastic do-it-yourself (DIY) customers. While primarily a retail store, Advance Auto Parts provides an extensive array of parts, accessories, and crucial services that directly support vehicle maintenance and repair. Our commitment is to provide the right parts and the right service, ensuring that every customer, regardless of their mechanical expertise, can tackle their automotive needs with confidence.

Each Advance Auto Parts store is designed for customer convenience and efficient Browse. You'll find a well-organized retail space with clearly marked aisles and departments, making it easy to locate specific parts, tools, or accessories. The store environment is clean and brightly lit, creating a comfortable shopping experience. Knowledgeable team members are readily available to assist customers, answer questions, and help navigate the extensive inventory. Many stores also feature dedicated counters for professional customers, streamlining their experience. Advance Auto Parts is actively optimizing its retail footprint, including opening larger "market hub" stores to increase parts availability and improve service speed, including same-day delivery options. The company is also investing in existing stores through IT infrastructure, equipment upgrades, and enhanced team member training to further improve the overall customer experience.

While not a traditional repair shop that performs complex mechanical work, Advance Auto Parts, within the Auto Repair Station category, offers a suite of valuable services and a vast inventory of products that directly support vehicle repair and maintenance. These services are often complimentary, empowering customers to perform various tasks themselves or assisting them in diagnosing issues:

• Parts and Accessories Sales: Our primary offering is a vast selection of automotive parts for virtually all makes and models. This includes everything from routine maintenance items like oil filters, air filters, cabin air filters, spark plugs, and car batteries, to critical replacement parts such as brake pads, rotors, alternators, starters, water pumps, and brake calipers. We also stock a wide range of accessories, including car care products, interior and exterior accessories, performance parts, and fluids and chemicals.
• Battery Services: We offer free battery testing, installation (with purchase for most vehicles at most locations), and battery registration. We also provide free automotive and marine battery charging. Furthermore, customers can recycle their old automotive batteries at our stores, often receiving an Advance Auto Parts gift card for their old battery.
• Check Engine Light Scanning: For most OBD II vehicles, we offer free engine code scanning. While we cannot guarantee on-site problem resolution, this service helps customers understand the diagnostic trouble codes their vehicle is generating, aiding in identifying potential issues. We are also happy to refer customers to local professional technicians if a more comprehensive diagnosis or repair is needed.
• Wiper Blade Installation: With the purchase of new wiper blades, our team members will provide free installation for both front and rear wipers, ensuring optimal visibility and safety.
• Starter and Alternator Testing: We offer free testing of your battery, starter, and alternator, on or off the vehicle, to ensure your vehicle's starting and charging systems are functioning correctly.
• Loaner Tool Program: A significant benefit for DIY mechanics, we offer a free loaner tool program. Customers can borrow professional tools from over nine categories by leaving a deposit, which is fully refunded upon the tool's return within 45 days. This program allows customers to access specialized tools without the need for a one-time purchase.
• Oil Recycling: Customers can bring their used motor oil to our stores for free recycling, contributing to environmental responsibility.
• Convenient Pickup Options: We offer free in-store or curbside pickup for most in-stock products, often ready within 30 minutes of online orders. In select markets, we also provide free home delivery within 3 hours for most in-stock items.

Advance Auto Parts differentiates itself through several key features that enhance the customer experience and reinforce its position as a go-to resource for automotive needs:

• Extensive Product Availability: With typical stores carrying 20,000 to 25,000 SKUs and larger "market hubs" stocking 75,000 to 85,000 SKUs, Advance Auto Parts boasts an impressive inventory, increasing the likelihood that customers will find the specific part they need readily available. This wide selection caters to a broad range of vehicle makes and models.
• Knowledgeable Team Members: Our staff is trained to provide expert advice and assistance, helping both seasoned mechanics and novice DIYers find the right parts and understand basic repair processes. The company is actively investing in additional training to enhance customer experience.
• Omnichannel Shopping Experience: Customers can seamlessly shop online through our website or mobile app, check in-store availability, and opt for convenient in-store pickup, curbside pickup, or home delivery. This integrated approach prioritizes customer convenience.
• Speed Perks Rewards Program: This industry-leading loyalty program allows DIY customers to earn points on qualifying purchases, which can be redeemed for "Perks Bucks" savings and even gas discounts at participating Shell stations. The program offers tiered benefits (Club, VIP, Elite) based on annual spending, with higher tiers offering accelerated point earning and benefits like priority customer service and non-expiring points.
• Commercial Program for Professional Shops: Advance Auto Parts also serves professional installers through its "Advance Professional" program, offering specialized services, a robust loyalty program (PROREWARDS), technical training (CTI), and business solutions (TECHNET, MOTOVISUALS, MOTOLOGIC) to help repair shops grow their businesses.
• Return Policy and Warranty: We offer a clear return policy and stand behind the quality of the parts we sell, providing peace of mind to our customers.

Advance Auto Parts consistently offers various promotions and discounts to provide value to its customers. These can be found through our website, email subscriptions, or in-store signage. Common promotional offerings include:

• Percentage Off Discounts: Frequent promotions offer a percentage off online orders, often with a minimum purchase, such as "15% off any order or 20% off $100+ orders."
• Oil Change Bundles: Special deals on oil and filter bundles, often starting at competitive prices.
• Mail-in Rebates and Instant Savings: Promotions on specific brands or product categories, offering savings through mail-in rebates or instant discounts at checkout.
• Buy One Get One (BOGO) Offers: Occasional deals on items like wiper blades or car care products.
• Sign-Up Incentives: New email subscribers often receive a discount coupon for their next online order.
• Speed Perks Bonus Points: Members of the Speed Perks program can earn bonus points on popular products, accelerating their path to rewards.
• Free Shipping: Complimentary standard shipping is often available for online orders above a certain threshold, typically $35.
• Weekly Deals and Clearance: Regular updates on special offers and clearance items across various product categories.

Advance Auto Parts is more than just a store; it's a comprehensive resource for automotive parts and support, catering to the diverse needs of the local community and professional garages alike. By combining an extensive product catalog with valuable complimentary services and a customer-focused approach, we strive to be your first choice for all things automotive.