McGrew's Auto Service LLC

McGrew's Auto Service LLC ico

(38 reviews)

Auto Repair StationsOhioHardin CountyForestEast Lima Street

Hardin County . Ohio

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

McGrew's Auto Service LLC Introduce

For vehicle owners situated in Forest, Ohio, and the surrounding areas, McGrew's Auto Service LLC stands out as a highly recommended and reliable establishment within the "Auto Repair Stations" category. Located at 302 E Lima St, Forest, OH 45843, USA, this automotive service center has garnered a strong reputation for its quality of work and customer-focused approach. You can reach McGrew's Auto Service LLC directly by phone at (419) 310-2434, a number that also serves as their mobile contact line, +1 419-310-2434.

Environment and Customer Experience

While the physical environment of McGrew's Auto Service LLC isn't detailed in the provided information, the customer reviews paint a clear picture of a service-oriented and welcoming atmosphere. The recurring themes of "super service" and a technician who will "take care you!" suggest a friendly, approachable, and highly professional setting where customer satisfaction is paramount. This implies that the shop prioritizes clear communication, efficient service delivery, and a respectful interaction from the moment a customer contacts them until their vehicle issues are resolved.

The personalized shout-out to "Heath" indicates that customers often build a direct rapport with the technicians, which fosters trust and a sense of personalized care. This kind of individual attention can be a significant differentiator, making customers feel valued and confident in the work being performed on their vehicles. An efficient and well-organized workspace would typically support such "super service," ensuring that repairs are carried out systematically and effectively.

Services Offered

As a highly-rated "Auto Repair Station," McGrew's Auto Service LLC is expected to offer a comprehensive range of automotive maintenance and repair services. While specific service categories aren't exhaustively listed, the customer testimonials strongly imply a versatile capability to handle various vehicle issues. The mention of "getting the issue fixed the same day" for a "2015 Kia Sorento" suggests proficiency in diagnosing and repairing complex problems efficiently. Common services that a highly recommended shop like McGrew's Auto Service LLC would typically provide include:

  • Advanced Diagnostics: Accurately identifying the root cause of complex mechanical and electrical issues using modern diagnostic equipment and skilled interpretation.
  • General Automotive Repair: Addressing a broad spectrum of repair needs, from engine and transmission issues to steering, suspension, and exhaust system problems. This would encompass component replacement and system overhauls.
  • Routine Maintenance: Essential services like oil changes, fluid checks and flushes (transmission, coolant, brake fluid), filter replacements (air, cabin, fuel), and battery testing and replacement.
  • Brake Services: Comprehensive brake system inspection, repair, and replacement of brake pads, rotors, calipers, and brake lines.
  • Tire Services: This often includes tire rotations, balancing, flat tire repair, and potentially new tire sales and installation, critical for vehicle safety and performance.
  • Pre-Purchase Inspections: Offering thorough vehicle inspections for prospective buyers to assess a used car's condition before purchase.
  • Vehicle System Checks: Ensuring all major systems, such as lighting, wipers, and heating/cooling, are functioning correctly.

The positive feedback about "getting the issue fixed the same day" highlights their efficiency and capability to manage various repair tasks effectively, minimizing vehicle downtime for customers.

Key Features and Advantages

McGrew's Auto Service LLC's reputation is built on several key features that set them apart:

  • Fair Pricing: Customers explicitly praise "Fair price," indicating a commitment to transparent and competitive pricing without compromising on quality. This builds trust and encourages repeat business.
  • Exceptional Service ("Super Service"): This recurring theme underscores a consistent dedication to going above and beyond for customers. It suggests that the team is not only skilled but also genuinely cares about the customer's experience and vehicle well-being.
  • Speed and Efficiency: The ability to "get the issue fixed the same day" is a significant advantage, especially for critical repairs. This minimizes inconvenience for customers and reflects efficient workflow and skilled technicians.
  • Expertise and Trustworthiness (Heath): The specific praise for "Heath" as an "excellent automotive technician" who will "take care you!" points to a high level of technical skill combined with a trustworthy and reassuring demeanor. This personal connection often makes a significant difference in customer satisfaction.
  • Reliability: Being described as "one of the better shops that I've been around" speaks to a consistent track record of reliable repairs and service, positioning them as a go-to choice in the community.

These features collectively contribute to a strong value proposition for vehicle owners in Forest, OH, emphasizing both technical competence and outstanding customer care.

Promotional Information

While explicit, time-bound promotional offers are not detailed in the provided customer feedback, the core strength of McGrew's Auto Service LLC lies in its consistent delivery of high-quality service, which acts as its most effective form of promotion. Businesses that receive such enthusiastic endorsements often thrive on word-of-mouth referrals. The inherent "promotional" aspects of their operation include:

  • Strong Word-of-Mouth: The testimonials themselves ("Highly recommend his business and services") are direct calls to action from satisfied customers, indicating a robust referral network.
  • Reputation for Value: The combination of "Fair price and super service" is a compelling value proposition that naturally attracts cost-conscious yet quality-demanding customers.
  • Customer Loyalty: The personalized and positive experiences (like "Heath" taking care of customers) foster strong customer loyalty, ensuring repeat business and a stable client base.
  • Trust and Reliability: In an industry where trust can be a concern, McGrew's Auto Service LLC's proven track record of honesty and effective repairs serves as its continuous advertisement.

For local users in Forest, OH, McGrew's Auto Service LLC appears to be an excellent choice for their automotive repair and maintenance needs, particularly if they prioritize fair pricing, quick service, and a highly skilled and trustworthy technician like Heath.

McGrew's Auto Service LLC Photos

McGrew's Auto Service LLC 0

McGrew's Auto Service LLC Location

McGrew's Auto Service LLC Customer Reviews

One of the better shops that I've been around. Fair price and super service.

Apr 05, 2025 · Craig Miller

Wanted to say a huge thank you to Heath for his service on our 2015 Kia Sorento. Can't thank him enough for getting us in and getting the issue fixed the same day. I highly recommend his business and services for anyone looking for an excellent automotive technician. Give Heath a call! He'll take care you!

Apr 22, 2025 · Mike Black

I was referred to McGrew auto in Forest Ohio for some issues I had on my Dodge Durango. Heath was very knowledgeable as to what my vehicle needed. He noticed multiple problems from previous auto shops. He was fast and efficient and the price was great. I would highly recommend this company to anyone.

Oct 21, 2019 · James

Extremely professional, courteous, experienced, and compassionate mechanic. I would recommend Heath Mcgrew of Mcgrews Auto Service to anyone for all your needs. He takes great care of his customers before, during, and after the services performed. He went out of his way to take care of my wife when she was broken down alongside the road and even gave her a lift home. He then towed our car to his shop in preparation for its repair.

Aug 30, 2019 · Dan Isenbarger

Heath is a top notch honest guy! Gave an honest diagnosis and an honest opinion. Small town shop with top tier customer service. When things don't fall under insurance or warranty Heath is gonna be my go to shop!

Oct 01, 2021 · Caitlyn Lippert