Mazda Auto

Mazda Auto, as an authorized representative of the Mazda brand in Singapore, operates not just as an auto parts store in isolation, but as a comprehensive automotive hub under the "Auto Repair Stations" category. This encompasses the sale of new Mazda vehicles, genuine parts, and a full spectrum of aftersales services, including maintenance, repairs, and customer support. The presence of Mazda Auto in Singapore is primarily facilitated by the Eurokars Group, which has been the official Mazda franchise holder since 2011.

Mazda Auto's facilities, particularly its flagship showroom and service centers, are designed to provide a premium and immersive brand experience. The three-storey, 101,000 square feet flagship showroom at 5 Ubi Close exemplifies this, featuring a modern design language based on the theme 'Celebrate Driving'. It includes a runway car display concept, showcasing Mazda models in a visually impactful way. This environment is complemented by a customer-focused approach, featuring dedicated delivery lounges for car collection and numerous service work bays designed for faster turnarounds. Another service center is conveniently located at 23 Leng Kee Road. Both service centers are equipped with state-of-the-art facilities and machinery, reflecting Mazda's commitment to high-quality workmanship and parts. The service centers offer comfortable lounges with amenities such as Wi-Fi and charging stations, ensuring a pleasant experience for customers while their vehicles are being serviced. The overall environment across Mazda Auto's operations emphasizes professionalism, efficiency, and a deep understanding of the Mazda brand ethos, creating a welcoming and reassuring space for vehicle owners.

Within the "Auto Repair Stations" category, Mazda Auto provides an extensive range of services and goods, specifically tailored for Mazda vehicles, though their aftersales centers can cater to other brands as well through the Eurokars Aftersales Centre. Their offerings include:

• Genuine Mazda Parts Sales: As the authorized distributor, Mazda Auto is the primary source for genuine Mazda spare parts. These parts are designed to meet the exact specifications of Mazda vehicles, ensuring optimal performance, durability, and safety. Customers can purchase parts directly from their parts purchase counter.

• Scheduled Maintenance: Adhering to Mazda's factory-recommended service intervals, they offer comprehensive scheduled maintenance services. This includes routine oil changes, filter replacements, fluid checks, tire rotations, and multi-point inspections to keep Mazda vehicles running at their best. They also offer Service Maintenance Bundle Packages to help manage vehicle maintenance costs.

• Mechanical Repairs: Handling a wide array of mechanical issues, from engine diagnostics and repairs to brake system overhauls, transmission services, and electrical system troubleshooting. Their technicians are trained specifically on Mazda vehicles, ensuring accurate diagnosis and effective solutions.

• Accident Repairs and Insurance Claims: Mazda Auto's service centers, as appointed Authorized Reporting Centres in partnership with numerous insurance agencies, provide comprehensive accident repair services. This includes panel beating, spray painting, cosmetic repairs, and assistance with insurance claims, offering a seamless experience for vehicle owners involved in accidents.

• Wheel Alignment and Brake Test: Essential services to ensure vehicle safety, handling, and tire longevity. Using specialized equipment, they perform precise wheel alignment and brake system checks.

• Car Care Services: Offering a range of services to maintain the aesthetic appeal and hygiene of vehicles, including detailing work, paint protection coating, and disinfection services. They also provide solar film application.

• Accessories Boutique: Customers can purchase official Mazda accessories to personalize or enhance their vehicles, from interior upgrades to exterior styling elements.

• 24-hour Recovery Service: A crucial support service for Mazda owners in the event of a breakdown, providing peace of mind knowing assistance is available around the clock.

• New Car Sales: While not strictly an "auto parts store," the overarching "Mazda Auto" entity includes the sale of the latest Mazda models, offering a complete purchase experience alongside aftersales support.

Several features underscore Mazda Auto's position as a leading "Auto Repair Station" and parts provider for Mazda vehicles:

• Official Dealership and Sole Distributorship: As the official and sole distributor of Mazda vehicles and genuine parts in Singapore, Mazda Auto guarantees authenticity and adherence to manufacturer standards. This ensures that all services and parts are of the highest quality and specifically designed for Mazda vehicles.

• Mazda Professional Technicians: Their team comprises highly trained and certified Mazda professionals who possess in-depth knowledge of Mazda's Skyactiv Technology and other proprietary systems. They utilize authentic Mazda tools and diagnostic equipment, ensuring precise and reliable service.

• Genuine Parts and Warranty: The use of genuine Mazda parts not only ensures compatibility and performance but also typically comes with a manufacturer's warranty, providing customers with added peace of mind regarding the longevity and reliability of their repairs.

• Customer-Focused Approach: Mazda Auto emphasizes building trust by listening to customer needs, providing customized solutions, and offering detailed walkthroughs of completed jobs. This transparency and dedication to customer satisfaction are frequently highlighted in positive customer feedback.

• State-of-the-Art Facilities: The investment in modern workshops and diagnostic equipment enables them to handle the latest Mazda technologies and complex repairs efficiently.

• Comprehensive Service Offering: The ability to provide sales, parts, and a wide array of aftersales services under one roof makes Mazda Auto a convenient and reliable one-stop shop for all Mazda owners' needs.

Mazda Auto, through Eurokars Group, frequently runs promotions to enhance the value proposition for both new and existing Mazda owners. These promotions can include:

• New Car Purchase Incentives: Special offers on new Mazda models, which might include competitive pricing, financing options, or bundles with complimentary servicing packages and insurance.

• Lucky Draws and Contests: Large-scale promotions, such as the "Fly High With Mazda" lucky draw (which ran from April 2025 to May 2026), offer significant prizes like business class air tickets to Japan or even a new Mazda CX-30 SUV for purchasing certain Mazda models.

• Aftersales Maintenance Offers: Specific discounts or bundled deals on scheduled maintenance services, car care services, or particular repairs to encourage regular servicing at authorized centers.

• Referral Programs: Incentives for existing Mazda owners to refer friends who purchase new Mazda vehicles, such as aftersales credit vouchers.

• Seasonal Service Campaigns: Promotions for specific services relevant to certain times of the year, like air conditioning checks during warmer months or general inspections before long holidays.

Customers are encouraged to visit the official Mazda Singapore website (mazda.com.sg) or contact their service centers directly for the most up-to-date information on current promotions, detailed service pricing, and to book appointments. This ensures that Mazda owners can fully leverage the benefits and support offered by Mazda Auto in Singapore.