AutoZone Auto Parts
Auto Repair StationsCaliforniaSanta Clara CountySan JoseShasta/Hanchett ParkSan Carlos
Santa Clara County . California
Close Now
- Overview
- Intro
- Photos
- Location
- Reviews
- +1 408-288-5149
- www.autozone.com
- 1717 San Carlos, San Jose, CA 95128, USA
Operating Hours
AutoZone Auto Parts Introduce
Located at 1717 San Carlos, San Jose, CA 95128, **AutoZone Auto Parts** is a prominent establishment within the broader **Auto Repair Stations** platform category. While the name might primarily suggest an auto parts retailer, AutoZone functions as a crucial resource for both do-it-yourself (DIY) enthusiasts and professional mechanics, offering a comprehensive inventory of parts, accessories, and tools, alongside valuable in-store services. This specific location in San Jose is readily accessible via phone at (408) 288-5149 or mobile at +1 408-288-5149, serving the local community with dedication. This introduction will provide a detailed overview of the environment, services, distinguishing features, and any available promotional information for this particular AutoZone branch, leveraging objective information and insights from real customer reviews.
The environment at the AutoZone Auto Parts on San Carlos in San Jose is meticulously designed for customer convenience and efficient access to automotive solutions. Upon entering, visitors are typically greeted by a brightly lit, well-organized retail space. Aisles are clearly marked and logically arranged, making it straightforward for customers to locate specific parts or browse the extensive selection of products. The shelves are consistently stocked with a vast array of automotive parts, encompassing everything from essential maintenance items like oil filters, spark plugs, and wiper blades, to more intricate components such as brake pads, rotors, alternators, and starters. Beyond the main retail area, the store features a dedicated service counter where customers can interact with staff, retrieve online orders, and access the various in-store complimentary services. The overall cleanliness and systematic layout contribute to a user-friendly shopping experience, reflecting AutoZone's commitment to operational excellence. Ample parking is typically available, accommodating customers who may arrive in vehicles needing immediate attention, such as those requiring a battery test or replacement. The atmosphere is one of focused assistance, aiming to empower customers with the parts and knowledge they need for their automotive tasks.
As a leading entity functioning within the **Auto Repair Stations** category, AutoZone Auto Parts provides a wide array of services and goods, although its primary role is that of a retail store rather than a mechanical repair garage. The core of their offering is the extensive sale of **auto parts and accessories** catering to an incredibly broad range of vehicle makes, models, and years. This includes components for engine, electrical, braking, suspension, and exhaust systems, alongside a diverse selection of interior and exterior accessories, car care products, and tools. Beyond direct sales, this AutoZone location distinguishes itself by offering several invaluable **complimentary in-store services** that directly support vehicle owners in their maintenance and repair endeavors. These services include **free battery testing** and **free battery charging**, which are essential for diagnosing starting issues and ensuring optimal battery health. They also provide **free oil recycling**, offering an environmentally responsible method for customers to dispose of used motor oil. A particularly beneficial service is their **Fix Finder℠**, which helps customers diagnose check engine light issues by retrieving engine error codes and suggesting potential repairs based on a comprehensive database of ASE-certified mechanic data. Furthermore, AutoZone's **Loan-A-Tool® Program** is immensely popular among DIYers, allowing customers to borrow specialized tools with a refundable deposit, thereby eliminating the need to purchase expensive tools for one-off repairs. These services, combined with their vast product inventory, firmly establish AutoZone as an indispensable resource for vehicle upkeep and repair.
Several key features significantly distinguish AutoZone Auto Parts at 1717 San Carlos and contribute to its strong reputation, as vividly illustrated by customer testimonials. Foremost among these is the **exceptional caliber of its staff**. Reviews highlight individuals like "AJ and Francisco" who were "awesome with helping me check my alternator," and "Wendy and Joseph" who were "so helpful" in assisting with a corroded battery, even staying late for installation. This level of dedication, honesty, friendliness, and willingness to "go out of their way" underscores the outstanding customer service. Employees are consistently praised for their knowledge, providing accurate advice and guiding customers in selecting the correct parts. Another critical feature is the **breadth and depth of their inventory**, which includes both well-known national brands and AutoZone's own reputable brands like Duralast (renowned for batteries and other hard parts). This ensures that customers have access to high-quality, reliable components for a wide array of repair and maintenance needs. The integration of advanced technology, such as the Fix Finder℠ service, empowers customers with diagnostic capabilities directly in-store. Moreover, the sheer convenience offered by services like free in-store pickup for online orders and the invaluable Loan-A-Tool Program further enhances the customer experience. This holistic approach, combining expert assistance, comprehensive product availability, and practical support services, solidifies this AutoZone as a preferred destination for automotive solutions.
For potential customers, AutoZone Auto Parts frequently implements various **promotional offers** and loyalty programs designed to attract new clients and foster repeat business. While specific, time-sensitive deals can vary, AutoZone commonly runs promotions such as discounts on particular product categories (e.g., brake components, wiper blades, or car care products) or offers instant savings when purchasing certain brands. A widely recognized ongoing promotion is the **AutoZone Rewards program**. This free loyalty program enables customers to earn rewards, typically a $20 reward after making five qualifying purchases of $20 or more. Members of AutoZone Rewards also often receive exclusive, personalized offers and promotions delivered directly to their email. Customers are highly encouraged to inquire in-store or check the official AutoZone website for the most current local and national deals that might be available. Furthermore, the inherent value provided by their complimentary services—such as free battery testing, charging, and the cost-saving Loan-A-Tool Program—can be considered a continuous promotional benefit. By offering competitive pricing and a robust array of value-added services, AutoZone strives to make quality automotive parts and support accessible and affordable for the San Jose community.
In summary, AutoZone Auto Parts at 1717 San Carlos, San Jose, CA 95128, serves as an essential hub within the broader **Auto Repair Stations** context, primarily operating as a comprehensive retailer of automotive parts and accessories. Its well-organized and customer-centric environment, coupled with a wide array of complimentary in-store services like battery testing, oil recycling, and the highly utilized Loan-A-Tool Program, positions it as a go-to destination for both professional mechanics and DIY enthusiasts. The store's defining features include its extensive selection of quality parts from trusted brands and, most notably, a team of exceptionally knowledgeable, friendly, and helpful staff members, as consistently praised in customer reviews. This dedication to customer satisfaction, combined with ongoing promotional efforts and the AutoZone Rewards program, ensures that this location provides substantial value and support for virtually all automotive needs in San Jose.
AutoZone Auto Parts Location
AutoZone Auto Parts Customer Reviews
Great location aj and Francisco were awesome with helping me check my alternator. Honest and friendly staff and management there! 5 stars
Feb 14, 2025 · Eric Afflerback
Got here late with a corroded battery that wouldn't start. Wendy and Joseph were so helpful, they went out of their way in helping me to get my issues fixed. They even stayed late to help me install the battery to make sure I could get to work tomorrow. I felt so bad for keeping them late but they were so helpful, their kindness was so appreciated! Thank you both so much!
Aug 26, 2023 · Gerald Diaz
I do not recommend this location, I purchased a $220 battery and they couldn’t replace it for me. The guy didn’t know how to change it and told me to go to another location
Jan 08, 2025 · Tatiana Munoz
Jaime (JC) and the team was very helpful with replacing the dead car battery. They were knowledgeable, had a playful banter, and move quickly from exchange to install. Jaime (JC) was prepared with tools and a bright light to get the job done. Thank you so much!
Nov 13, 2024 · Jelyssa Cooper
I went to this store to return an OBD2 code reader I had bought at a different branch of AutoZone. The item was unused in its original box. The boy at the cash register, and then his supervisor, claimed I could not return the item there and that I had to go back to the branch where I purchased it, because "it's an electrical item" and allegedly, "it has to go back to the original branch so they can test it". This is absolute nonsense. I showed them AutoZone's own website on my phone, specifically the returns policy which says only that items must be returned in their original packaging, to any store. There is nothing in the policy that says that electrical items have to go back to a specific store for "testing" - they just made that up. Then the supervisor tried to say that the item had been used, because according to him there should be a seal on the product. I told him that this imaginary seal did not exist. There has been no seal on the product. When he still refused I told him to open a new OBD2 code reader box that they had on the shelf to prove that there was no seal on the item. He did and we both saw there was indeed no seal. Then a second boy joined the argument and said he was informing me that I could not return the item. After 5 minutes of me telling all 3 employees that I could indeed return this item to their store, the supervisor finally caved and accepted the return. Customers should not have to argue with employees to get them to honor their own store's return policy! All three of these employees urgently need training on AutoZone's returns policy and on customer service, specifically the importance of not just making up nonsense when customers want to return items.
Nov 19, 2024 · David
More Auto Repair Stations Near Me

Corvette Clinic Inc
1850 W San Carlos St, San Jose, CA 95128, USA
(35)
Close Now

Mr Mobile Mechanic of San Jose
363 Meridian Ave #364, San Jose, CA 95126, USA
(4)
Close Now

Board Products RV Sink and Appliance Covers
1177 Park Ave, San Jose, CA 95126, USA
Close Now

Charger Light
1177 Park Ave, San Jose, CA 95126, USA
Close Now

American Tire Depot
1353 W San Carlos St, San Jose, CA 95126, USA
(619)
Close Now

San Jose BMW Motorcycle Parts Department
1990 W San Carlos St, San Jose, CA 95128, USA
(20)
Close Now

Recommended
salvage yards riverside ca
(607)
+1 800-962-22773760 Pyrite St, Riverside, CA 92509, USA
clean energy fuel station
8 Grand Blvd, Brentwood, NY 11717, USA
george's fontana
(242)
+1 909-822-34029684 Sierra Ave., Fontana, CA 92335, USA
smog check in san fernando ca
(48)
+1 661-944-290037855 90th St E #B, Littlerock, CA 93543, USA
autozone auto parts aberdeen car parts
(906)
+1 818-485-052113200 Osborne St, Arleta, CA 91331, USA
empire mazda service & parts
(142)
+1 631-479-3874660 E Jericho Turnpike, Huntington Station, NY 11746, USA
Related Categories
Popular

Best Tow Trucks for Large Vehicles: Top Picks for Heavy-Duty Towing Needs
May 15, 2025
How to Handle a Car Accident in a Parking Garage: A Comprehensive Guide
May 15, 2025
Essential Guide to Motorhome Towing Assistance: Expert Help When You Need It
May 15, 2025
What to Do If Your Car Is Involved in an Accident with an Animal
May 15, 2025
Local Towing Service for Big Trucks: Expert Help When You Need It Most
May 15, 2025
Reliable Towing Services for SUVs: Essential Tips for Safe and Efficient Towing
May 15, 2025
How to Replace a Car's Ignition Control Module: Step-by-Step Guide
May 15, 2025