Mathews Ford Marion, Inc. Service

+1 740-387-3673
www.mathewsfordmarion.com
1155 Delaware Ave, Marion, OH 43302, USA

Operating Hours

Monday 7:30 AM - 5:00 PM

Tuesday 7:30 AM - 5:00 PM

Wednesday 7:30 AM - 5:00 PM

Thursday 7:30 AM - 5:00 PM

Friday 7:30 AM - 5:00 PM

Saturday Closed

Sunday Closed

(11)

Auto Repair Stations Ohio Marion County Marion Delaware Avenue

Marion County . Ohio

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Location
Reviews

Mathews Ford Marion, Inc. Service Introduce

Open Monday through Friday from 7:30 AM to 5:00 PM, Mathews Ford Marion, Inc. Service is committed to delivering high-quality service in a professional environment. Their team of skilled technicians specializes in routine maintenance, tire rotations, brake inspections, wheel alignments, and repairs for all makes and models.

Customers highlight the reliability of their services and the friendliness of their knowledgeable staff. Many appreciate the convenience of having their service records in one place, especially for routine maintenance needs. However, some reviews note long wait times for scheduled appointments that could be completed faster elsewhere.

Service Highlights: Mathews Ford Marion, Inc. Service offers genuine Ford parts and expert care to ensure your vehicle maintains peak performance and safety standards.
Customer Feedback: Positive reviews emphasize efficient service and knowledgeable staff, especially for recall-related work without unnecessary upselling. However, some customers have experienced long wait times and unexpected additional charges, such as extra fees for lugnuts during a tire rotation.

If you're looking for reliable car repair or maintenance in Marion, OH, Mathews Ford Marion, Inc. Service is worth considering. Visit them during business hours or call to schedule an appointment.

Location

Customer Reviews

It should not take any where from an hour to an hour and a half every time I have scheduled maintenance appointment for things that would not take more than 20 minutes and cost less elsewhere. I go back to the dealership for routine maintenance so my service records are nearly in 1 place. Maybe not so much after this. All while customers wait in a filthy waiting room where floors, table tops and furniture hasn't met up with a cleaning crew for a very long time. As you leave there's a case of complimentary water bottles that no one informed customers of; especially since the drinks vending machine in the waiting room is out of service. My scheduled maintenance included a tire rotation, but they waited till I was given my car back to announce would have to rotate tires next service appointment instead because they would have to replace all the lugnuts due to mine now being swollen! And that would be an extra $90! Never heard of swollen lugnuts...but he said it's a malfunction in Ford's design of my lugnuts on my not yet 6 year old car! So if it's a malfunction, Ford can pay to replace them? AND I would think have a supply on hand as not to put the rotation off till my next service appointment 5,000 miles later? Not at all happy with this service trip btw.

Jun 12, 2023 · OH is Home

Had parts needed for recall, did what was needed and did not try to upsell unnecessary service. Friendly and knowledgeable service advisor. Pleasant experience all around.

Sep 24, 2023 · Sharon Kuller

I don't think the transmission person there really knows or cares cares they keep telling me there's no problem with transmission but yet it makes noise and the shifting 15 I'm sorry I did not feel good about Matthew Ford anymore Need to look for a new place because the mechanics there do not care And I do stick by that I can prove my complaint about Ford mechanics mechanics some of them anyway!!!!!!

Jun 15, 2022 · B Colby Jr

Fixed my cruise control been messing up a very long time. Thanks Guys great job and it was free best part of all lol

Apr 28, 2022 · Dave Rutledge

The service department always helps me with my needs or issues on my F150. Thank you guys! Have a great week.

Apr 28, 2022 · Sondra Carey