Katz Tires

I am very pleased with the service at the Marion Katz tire. Was unable to be at the store to purchase tires for my truck. But through a third party (a friend) by phone I was able to get the tires I wanted with literally no stress at all. Service was also prompt and efficient according to the third party of course but still appreciated. Keep up the good work.

Sep 10, 2024 · Allen Imbody Jr.

PSA: Do not go to Katz tires in Marion. Backstory: On my way to Tennessee on July 6th, I hit a pothole which resulted in 2 tire replacements and a bent rim. My rim was not severely bent at all and I have had no issues (other than some vibration) since. My new in the box replacement rim arrived. I made an appointment for Friday evening to have my tire switched to the new rim. 4 tire shops in Marion said they could not replace my tire due to concerns with their machines grabbing the rim from the inside and not wanting to scratch my new rim. Katz was shop #5 who I explained everything to the manager and who assured me they would not have an issue because they have the machine that would not clamp from the inside. I had actually previously talked to the manager about 3 weeks ago when calling to find a replacement rim.) Brought my car in Saturday. They swapped out my tire/rim. I could tell the person was new or inexperienced because the manager had to keep going out to help and explain what to do. I left and had an extreme shake on the way home. Called the shop, no answer, they were closed. Planned to call Monday. (Today) Yesterday, went out to my car and my tire was at 23 psi. Took it to Marysville who immediately found that the tire was cut and the seal was leaking. Also note there are no wheel weights on my new rim and the edge of my brand new rim is chopped up. Called and left 2 voicemails- one when I was flat and the other after the problem was identified Called today and this “manager” has me on fire mad. “I can refund your $25 mount/ balance fee.” (Even though it wasn’t balanced or even mounted properly for that matter.) “We have signs we aren’t responsible.” “Your tire must have been bad.” “If you bought new tires, use your warranty from Pep Boys to replace it.” “The belt on the tire must have been bad and busted.” “I can’t do anything about it, I don’t own the shop.” “You can get in the website and email the owner.” “I can’t replace the tire.” “You didn’t buy the tire from us so I can’t replace it.” “A tire machine can’t hurt a tire.” “I’m sorry it scratched your rim.” Yes, I did tell him I’m not someone inexperienced he can bulldoze, I actually did this for a living for 3 years. I know full well exactly how the inexperienced tech damaged my tire and rim. I emailed the website address as the “manager” directed me to do. A week later and I have heard nothing. The most disgusting, disrespectful, and dishonest business.

Aug 17, 2024 · Kacie Keigley

I wanted to upsize my rims and tires from 17's to 20's. I had the rims and they had the tires i wanted. Great experience, friendly people. So places will not upsize ( Walmart ). My truck looks so much better. Thanks again

Jan 24, 2025 · William Tepesh

Mounted and balanced my tires with new tpms sensors great fast service Marion location

Feb 15, 2025 · Pat Colwell

Excellent service, wasn't sure what I wanted so they put the tire on the rim to see how it looks. Very pleased with the customer service.

Feb 01, 2025 · Jerry Delaney

One of the only shops in town to have the size I needed to fix me up asap. In and out in under 20 minutes and got to shoot the shit about cars with I think Hecktor? But all in all great experience, even said he would keep an eye out for another tire my size so I have matching set eventually. You don’t get that kind of drive to help out your fellow people from much of anyone these days but they have it here thank again guys!

May 07, 2025 · Ryan Strange

Professional, fast and looked out for me as customer . Hector and his crew did an awesome job . I’m taking all my tires to Katz .

Mar 17, 2025 · Karey Morgan

I'm very pleased with my experience with Katz Tires. It was a quick, easy, very affordable transaction. These men are true gentlemen and I highly recommend this business!

May 08, 2025 · Me Matthias

I would recommend anyone looking for tires in Marion to stop by cats tires. I was supposed to take my car there yesterday an emergency came up I couldn't go. So this morning I stopped apologized they said no problem everything's great and within 20 minutes car was done. Services great everyone there was nice and polite. I was not expecting that they would be done so quick. I thought it was going to be like any other tire shop I'd ever been to a car and every Bay one being worked on no one doing anything else on the others and thought it would take a couple hours it didn't. I will be telling everybody that I know that needs tires to go there outstanding and excellent service by all

May 01, 2025 · Steve Wilson