Master Tech Collision Inc

(136 reviews)

Auto Repair StationsMichiganOakland CountySouthfieldTelegraph Road

Oakland County . Michigan

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  • +1 248-327-7448
  • www.mtcollision.com
  • 24111 Telegraph Rd, Southfield, MI 48033, USA

Operating Hours

Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

Master Tech Collision Inc Introduce

Master Tech Collision Inc. operates as a highly specialized auto repair station, focusing exclusively on auto body and collision repair. While it falls under the broad category of "Auto Repair Stations," its primary expertise lies in restoring vehicles that have sustained damage from accidents, hail, or other incidents. Unlike a general mechanical repair shop, Master Tech Collision Inc. is equipped and staffed to handle structural, cosmetic, and painting aspects of vehicle restoration, aiming to return vehicles to their pre-accident condition, both aesthetically and structurally.

The core business of Master Tech Collision Inc. is to provide expert collision repair services, including associated parts and materials. This involves a meticulous process of assessing damage, repairing or replacing damaged body panels and structural components, performing precision painting, and often handling auto glass repair. Their goal is to ensure the safety, integrity, and appearance of the vehicle after a collision, providing peace of mind to vehicle owners.

Environment and Expertise

The environment at Master Tech Collision Inc. is a testament to its specialized function. You would expect to find a well-organized facility with dedicated bays for various stages of the collision repair process. This includes:

  • Repair Bays: Equipped with advanced frame straightening machines and measuring systems to restore the vehicle's structural integrity to factory specifications.
  • Paint Booths: Climate-controlled, dust-free paint booths that ensure a flawless finish and precise color matching, often utilizing sophisticated paint mixing systems.
  • Prep Areas: Dedicated spaces for sanding, priming, and preparing vehicle surfaces before painting.
  • Detailing Areas: Sections for final cleaning and detailing once repairs are complete.
The facility is likely equipped with specialized tools for working with various materials, including high-strength steel, aluminum, and composites, which are increasingly common in modern vehicles. Cleanliness and order are paramount in a collision repair environment to prevent contamination during painting and ensure precision in all repairs. The staff, from front desk administrators to certified technicians, are trained to handle complex insurance claims, provide accurate estimates, and communicate effectively with customers throughout the repair process, which can often be stressful for vehicle owners.

Specialized Services

Master Tech Collision Inc. offers a comprehensive range of services specifically designed for accident-damaged vehicles. Their expertise encompasses:

  • Collision Repair: This is their primary service, covering everything from minor fender benders to major structural damage. It involves restoring the vehicle's frame, body panels, and other components to factory specifications.
  • Frame Straightening: Utilizing advanced computer-aided measuring systems and frame machines to correct distorted vehicle frames and unibody structures, ensuring proper alignment and safety.
  • Auto Body Repair: Repairing or replacing damaged body panels, bumpers, fenders, hoods, and doors, meticulously ensuring proper fit and finish.
  • Automotive Painting & Refinishing: Expert paint services that involve color matching, primer application, base coat, clear coat, and baking processes to achieve a durable, factory-quality finish. They often use high-quality paint systems that offer excellent durability and color accuracy.
  • Paintless Dent Repair (PDR): A specialized technique for removing minor dents and dings without requiring repainting, preserving the original factory finish. This is ideal for hail damage or small door dings.
  • Auto Glass Repair & Replacement: Repairing chips or cracks in windshields and replacing damaged windshields, side windows, and rear windows.
  • Hail Damage Repair: Comprehensive assessment and repair of vehicles damaged by hail, often utilizing PDR techniques.
  • Bumper Repair: Repairing and refinishing damaged plastic bumpers, often a more cost-effective solution than replacement.
  • Vehicle Restoration: While primarily focused on collision, some Master Tech Collision facilities may also handle aspects of classic car restoration, particularly related to bodywork and paint.
  • Detailing Services: Often offered as a final step after repairs, ensuring the vehicle is returned in a clean and polished condition.

Their focus is on not just cosmetic repairs, but also on the structural integrity and safety of the vehicle, which is paramount after an accident.

Key Features and Customer Assurance

Master Tech Collision Inc. distinguishes itself through several key features that benefit its customers:

  • I-CAR Certified Technicians: A critical feature for any reputable collision center. I-CAR (Inter-Industry Conference on Auto Collision Repair) certification signifies that technicians have received advanced training in the latest repair techniques and technologies, ensuring high-quality, safe, and effective repairs.
  • Advanced Equipment & Technology: Utilizing state-of-the-art equipment, including computerized frame measuring systems, modern welding equipment, and advanced paint mixing systems, enables precise and factory-standard repairs.
  • Insurance Claim Assistance: A major convenience for customers, as they often work directly with all major insurance companies. They can help navigate the complexities of insurance claims, provide accurate estimates acceptable to insurers, and manage the repair process, alleviating stress for the vehicle owner.
  • Lifetime Warranty on Repairs: Many reputable collision centers, including those operating under the "Master Tech Collision" name, offer a limited lifetime warranty on their collision repairs, covering workmanship and paint. This provides significant peace of mind to customers regarding the durability and quality of the repairs.
  • Commitment to Safety Standards: Adhering strictly to manufacturer specifications and industry safety standards to ensure the vehicle is repaired not just cosmetically, but also structurally sound and safe to drive.
  • Customer Service Focus: Emphasizing transparent communication, providing regular updates on repair progress, and offering clear explanations of the repair process. They aim to make the collision repair experience as smooth as possible.
  • Towing & Rental Car Assistance: Often, they can assist customers with arranging towing services and coordinating with rental car companies to ensure mobility while their vehicle is being repaired.

These features collectively underscore their commitment to quality, safety, and customer satisfaction in the often-challenging aftermath of a collision.

Promotional Information

Collision repair centers like Master Tech Collision Inc. employ various promotional strategies, although they differ from general mechanical shops that might offer discounts on routine services. Their promotions often focus on providing value and ease during a difficult time:

  • Free Estimates: A standard and highly valuable "promotion" in the collision repair industry. Offering free, no-obligation repair estimates allows customers to understand the scope and cost of repairs before committing.
  • Assistance with Deductibles: While not a direct discount, some centers may work with customers on their insurance deductible, offering flexible payment options or potentially waiving certain small fees. This is highly dependent on local regulations and the center's policy.
  • Lifetime Warranty Highlight: The lifetime warranty on repairs itself serves as a powerful promotional tool, assuring customers of the quality and longevity of the work.
  • Direct Insurance Billing: While not a direct discount, the convenience of direct billing to insurance companies is a significant benefit promoted to customers.
  • Customer Testimonials and Success Stories: Featuring positive reviews and before-and-after galleries of repaired vehicles on their websites or social media serves as a strong form of promotion, building trust and showcasing expertise.
  • Partnerships with Dealerships/Insurance Companies: Being a preferred repair facility for local dealerships or insurance providers can be a strong endorsement and a source of referrals.
  • Community Engagement: Sponsoring local events or participating in community initiatives can build brand recognition and trust within the local area.

Customers seeking the services of Master Tech Collision Inc. are encouraged to visit their website or contact them directly for a free estimate and to discuss their specific repair needs. Their focus is on delivering a high-quality, stress-free repair experience that restores both the vehicle and the owner's peace of mind.

Master Tech Collision Inc Location

Master Tech Collision Inc Customer Reviews

My advice: Trust the 4.9-star rating and choose Master Tech for your repairs. Haitham and his team were simply fantastic to work with -- one of the best customer service experiences of my life. The body and paint work was done beautifully -- my car looked showroom new after the repairs. Furthermore, when I started having issues with the used taillights authorized by my insurance, Master Tech advocated for me and made the process of getting replacement parts hassle-free. This is a team that takes a lot of pride in their work and in doing right by their customers. If I ever need repair work done again, I will certainly be coming back. (As a plus, they're also walking distance to Enterprise for anyone who needs a car rental.) Thank you very much, Master Tech!!

Jan 31, 2025 · Colin

Master tech did an excellent job with my auto repairs, my car was ready as promised, looked brand new. The cost of repairs were very reasonable. If I ever need auto repairs, Master Tech Collision it is. I highly recommend you won’t be discouraged.

Feb 15, 2025 · Gail Lawrence

Haitham at Master Tech is the man! Great service and great prices. He said he'd have my truck done in one day and kept his word. Thank you so much!

Apr 22, 2025 · richard sandusky

Outstanding experience at Master Tech Collision I recently had the good fortune to have bodywork on my Honda CRV 2024 done at Master Tech collision. I was so impressed with the owner, Haitham, due to his honesty, thoughtfulness, and obvious integrity. He stands by his work, which is of the highest quality, and at a very reasonable price. I had gotten an earlier inflated estimate in Farmington Hills, which was more than 60% higher. We're delighted with the quality, timeliness, and the cost of our repair. You’ll be very pleased if you go to Master Tech first. Michael H.

Dec 30, 2024 · Michael H.

Master Tech Collision is the only place I take my vehicles new and classic cars to get work done. The owner is great at what he does. I like that he does what he says and stands on his word. All his work is beautiful, even better then the factory. Looking forward to getting more work done.

Jul 20, 2023 · Wesley Council