Mario D'Addario Buick GMC Service

Located at 329 Bridgeport Ave Suite C, Shelton, CT 06484, USA, Mario D'Addario Buick GMC Service stands as a prominent destination for auto parts and repair services in the local community. As an established auto repair station, this dealership not only offers new and used vehicles but also provides a comprehensive range of services and genuine parts for Buick and GMC owners, and by extension, other makes and models as well.

The facility itself is a testament to their long-standing presence in the automotive industry, having served the Valley since 1968. Mario D'Addario Buick GMC boasts a remodeled facility spanning over 56,000 square feet, designed to enhance the customer experience. This spacious environment includes a comfortable waiting area, often appreciated by customers, and a dedicated children's play area, making it convenient for families. The setup suggests a professional and organized atmosphere aimed at efficiency and customer comfort during their visit for service or parts needs.

Mario D'Addario Buick GMC Service operates as a full-service auto repair station. Their service department is staffed with professional, certified sales and service personnel, ensuring that vehicles are handled by knowledgeable experts. The range of services extends beyond basic maintenance, covering a wide array of automotive needs:

• Routine Maintenance: This includes essential services such as oil changes, tune-ups, and regularly scheduled maintenance to keep vehicles running optimally.
• Brake Service: From inspections to full replacements, they handle all aspects of brake repair.
• Tire Services: They offer a tire finder service, along with alignment services, including 4-wheel alignment, and nitrogen tire fills. The nitrogen tire fill service is highlighted for its high purity (over 95%) and includes free refills for the life of the tires during repairs, indicating a commitment to quality and customer value.
• Battery Service: Comprehensive checks and replacements for vehicle batteries.
• Genuine Parts: As an auto parts store, they provide GM Genuine Parts and ACDelco Parts, emphasizing the use of authentic components for repairs and replacements. This ensures compatibility and longevity for Buick and GMC vehicles. Customers can also order parts directly.
• Diagnostic and Repair Work: Beyond routine maintenance, their experienced mechanics are equipped to handle more complex issues such as transmission work and other significant repairs.

Customer feedback, while varied, provides insights into the operational aspects of Mario D'Addario Buick GMC Service. Many customers commend the professionalism and positive interactions with staff. One customer highly praised the "service and the professionalism of everyone from the people who checked my vehicle in, to the check out and payment process." This indicates an organized and customer-centric approach to service delivery. The mention of a shuttle driver with over 40 years of company experience highlights a long-standing commitment to service and an enduring relationship with the community, fostering a sense of trust and familiarity for long-time patrons.

The dealership also offers perks that enhance the customer experience, such as a free shuttle service for customers needing a ride back to their office or home while their vehicle is being serviced. For certain services, they provide pick-up and delivery of the vehicle, adding a layer of convenience for their clientele. Additionally, they offer detailing services, including ozone treatments to eliminate odors, which goes beyond standard car washes.

However, like any service provider, there have been instances of customer dissatisfaction. One review noted issues with the car wash service, where the vehicle was returned with "dirty streaks and water spots," suggesting an inconsistency in detailing quality. Another detailed a challenging car purchase experience, citing issues with financing terms not initially agreed upon and difficulties with down payments, leading to multiple visits. This feedback points to areas where the dealership might strive for more transparent communication and consistent execution, particularly in sales and financing processes.

Mario D'Addario Buick GMC Service frequently runs service and parts specials, which are advertised on their website. For example, previous promotions have included discounts on 4-wheel alignment services and special offers on alignment and nitrogen tire fill combos. These promotions are designed to provide added value to customers and encourage regular vehicle maintenance.

The dealership prides itself on building trust with customers by focusing on their needs and adhering to principles of integrity. They emphasize doing things "right the first time" and offer competitive prices for their services. Their goal is to get customers "back on the road quickly and efficiently." With a long history of serving the Shelton, Bridgeport, and New Haven areas, they aim to be a reliable and trustworthy Buick and GMC dealership. Their commitment to the community is also evident through their involvement in various events, such as "Touch a Truck," and their "D'Addario Cares" initiatives, indicating a broader engagement beyond just automotive services.

For those in Shelton, CT, and the surrounding regions seeking a certified auto repair station that provides genuine parts and a wide range of maintenance and repair services for Buick and GMC vehicles, Mario D'Addario Buick GMC Service offers a comprehensive solution. Their service phone number is (203) 242-0240, and they are located at 329 Bridgeport Ave Suite C, Shelton, CT 06484, USA.