Long Haul Fleet Services

Long Haul Fleet Services, located at 600 Western Rd, Schofield, WI 54476, operates as a dedicated "Auto Repair Station" with a clear focus on truck and trailer services. They can be reached by phone at (715) 241-7612 or via mobile at +1 715-241-7612. As their name suggests, this establishment primarily caters to the needs of commercial vehicles, including heavy-duty trucks and trailers, a crucial service for the logistics and transportation industries in the Schofield area.

While explicit details about the physical environment of Long Haul Fleet Services are not extensively provided in the given information, the nature of their business as a truck and trailer repair shop implies a facility equipped to handle large vehicles. Such environments typically feature large bays, specialized equipment for heavy-duty diagnostics and repairs, and a professional setup to accommodate commercial fleet needs. The reviews suggest a professional and efficient operation. One customer highlighted being able to drive their truck into the shop "right before they opened," indicating a level of accessibility and readiness to assist, even with urgent repairs. The overall sentiment from positive reviews points to a welcoming and customer-centric atmosphere, contrasting with what one reviewer described as a less friendly experience at a different repair shop.

Long Haul Fleet Services specializes in providing comprehensive maintenance and repair solutions for trucks and trailers. Their service offerings are geared towards keeping commercial fleets on the road, minimizing downtime, and ensuring the safety and efficiency of heavy-duty vehicles. Based on customer feedback and general knowledge of fleet service centers, their services likely include, but are not limited to:

• Truck and Trailer Service: This is their primary area of expertise, encompassing a wide range of repairs from routine maintenance to complex system fixes. The reviews specifically mention "truck and trailer service," confirming their core competency in this area. This would include engine repairs, transmission work, brake systems, electrical diagnostics, suspension, and more, tailored for commercial vehicles.

• Coolant Line Replacement: One review explicitly mentions a customer getting a "coolant line" replaced on a Kenworth T680. This indicates their capability to handle critical engine system repairs for heavy-duty trucks.

• Roadside Service: Information found online indicates that Long Haul Fleet Services offers "Roadside Service." This is a critical offering for commercial vehicles that may experience breakdowns away from the shop, providing essential assistance to get vehicles back to their facility or for immediate roadside repairs.

• Mobile Repair: Complementing their roadside service, they also offer "Mobile Repair." This service allows their technicians to travel to the location of a disabled vehicle to perform repairs on-site, further reducing downtime for commercial operators.

• Tire Repair: Online information suggests they provide "Tire Repair" services, which is essential for both trucks and trailers given the significant wear and tear tires experience in commercial operations.

• Refrigeration Repair: For refrigerated trailers, their listed services also include "Refrigeration" repair, indicating specialized capabilities for maintaining and fixing temperature-controlled units.

Long Haul Fleet Services stands out for several key features, primarily highlighted through customer testimonials:

• Exceptional Honesty and Integrity: This is perhaps their most prominent feature. A customer's detailed review of their experience with owner Charlie Allen showcases an extraordinary level of honesty and generosity. When a Kenworth T680 needed coolant line replacement, Mr. Allen not only prioritized the repair but also refused to charge for labor, only asking for the cost of parts ($59). His words, "if you don’t have the money don’t worry about it it’s on the house," left the customer "blown away." This level of integrity is rare in the industry and builds immense customer trust and loyalty.

• Friendly and Approachable Staff: Multiple reviews commend the staff for being "super friendly" and "friendly," a direct contrast to experiences at other repair shops. This positive demeanor contributes significantly to a welcoming and stress-free service experience for customers, which is highly valued, especially in the often-demanding world of commercial vehicle maintenance.

• Top-Notch Service Quality: The phrase "top notch" is used to describe their service, indicating a high standard of work. The quick turnaround time for a complex repair (replacing coolant lines within an hour) further underscores their efficiency and technical proficiency.

• Great Prices: Customers have explicitly mentioned "great prices," which, when combined with their honesty, makes Long Haul Fleet Services a very attractive option for fleet managers and truck owners looking for cost-effective solutions without compromising on quality.

• Prompt and Efficient Service: The ability to get a truck into the shop "right away" even with "other jobs on the go" demonstrates their commitment to quick service, understanding the critical nature of commercial vehicle downtime.

• Specialization in Truck and Trailer: By focusing primarily on trucks and trailers, Long Haul Fleet Services develops deep expertise in these vehicle types, allowing them to provide specialized and efficient repairs that might not be available at general auto repair shops.

While no explicit promotional campaigns or discount offers are provided, the strong positive reviews act as powerful testimonials, essentially serving as word-of-mouth promotion. The story of Charlie Allen's generosity and the overall friendly, honest, and high-quality service are the best forms of advertisement for Long Haul Fleet Services. Their reputation for being "the best and most honest repair shop" will naturally attract new customers seeking reliable and trustworthy service for their commercial vehicles. Their focus on customer satisfaction and fair pricing implies a continuous commitment to building long-term relationships with their clientele. For potential customers, the consistent praise for honesty and customer care suggests that Long Haul Fleet Services relies on strong customer relationships and reputation rather than aggressive marketing campaigns.