Brickner's Of Wausau Parts Department

Brickner's Of Wausau Parts Department, located at 2525 Grand Ave, Wausau, WI 54403, USA, serves as a dedicated facility for sourcing and selling automotive parts. They can be contacted by phone at (715) 842-4646 or via mobile at +1 715-842-4646. While the general platform category is "Auto Repair Stations," the Parts Department specifically focuses on the sale of parts, often in conjunction with the dealership's service and sales operations. This means it primarily provides goods (parts) rather than direct repair services, though it supports the repair and maintenance efforts of both the dealership's service center and individual customers.

As a specialized "auto parts store" within a larger dealership, Brickner's Of Wausau Parts Department offers a comprehensive inventory of genuine OEM (Original Equipment Manufacturer) parts, primarily for Chrysler, Dodge, Jeep, and Ram vehicles. This focus ensures that customers receive parts specifically designed and tested for their vehicles, which is crucial for optimal performance, fit, and longevity. Their services include assisting customers in identifying the correct part for their specific vehicle, whether it's for a repair, maintenance, or an upgrade. They stock a wide range of parts, from common wear-and-tear items like oil filters, brake pads, and batteries, to more complex engine and transmission components. Beyond replacement parts, they also offer a selection of authentic Mopar accessories, allowing vehicle owners to customize or enhance their ride. Customers can typically order parts online through the dealership's website for convenience, and pick them up at the department. The parts department operates during specific hours, typically Monday through Friday from 8:00 am to 5:00 pm, indicating dedicated staffing for parts inquiries and sales.

The environment of Brickner's Of Wausau Parts Department is integrated within the larger Brickner's of Wausau dealership. This means it likely features a clean, organized counter area where customers can consult with parts specialists and make purchases. Behind the counter, there would be a well-managed warehouse or storage facility to house the extensive inventory of parts. The proximity to the dealership's service and sales departments allows for seamless coordination, where technicians can quickly access necessary parts for repairs, and customers can easily move between departments. The overall environment would be professional, designed for efficient parts retrieval and customer service, reflecting the standards of a franchised dealership.

Key features of Brickner's Of Wausau Parts Department include its specialization in genuine Mopar parts, which ensures quality and compatibility for Chrysler, Dodge, Jeep, and Ram vehicles. This focus differentiates them from generic auto parts stores that might offer a wider range of aftermarket options but potentially lower quality or less precise fitment. The availability of factory-engineered accessories is another notable feature, appealing to owners looking for authentic enhancements. The parts department often works closely with the dealership's factory-trained technicians in the service department, who utilize these genuine parts for repairs, thus contributing to the overall quality of service provided by Brickner's. The online ordering system for parts and accessories provides a convenient way for customers to browse and secure items even outside of business hours.

In terms of promotional information, Brickner's Of Wausau Parts Department frequently offers "Parts Specials." These promotions often include discounts on specific Mopar parts and accessories. For example, the dealership's website indicates coupons such as a "10% Off" discount on service and/or parts purchases, typically for a total purchase of $15 or more. These offers are usually redeemable only at the dealership, require the presentation of an original coupon, and are not valid with other offers or for prior charges or existing accounts. They also specify exclusions like body shop repairs, hinting at separate pricing or programs for that division. The promotions are designed to encourage customers to choose genuine Mopar parts for their maintenance and repair needs by offering cost savings. They also promote the Mopar Accessories Catalog, making it easy for customers to explore and order customization options.

While direct customer reviews specifically for the "Parts Department" are not provided in the prompt, it can be inferred that the perception of the parts department's service quality would likely be influenced by the overall customer experience with Brickner's of Wausau as a whole. Reviews for the dealership's broader services often mention elements that would intersect with the parts department, such as efficiency of service and the helpfulness of staff. For example, if a customer experiences a smooth and prompt repair, it implies the parts department successfully provided the necessary components without delay. Conversely, if there are issues with service, it could potentially stem from or reflect issues within the parts supply chain or staff interaction. The absence of specific negative reviews for the parts department suggests it generally operates efficiently, supporting the dealership's service operations. Customers can expect a dedicated team focused on providing authentic parts and supporting the overall maintenance and repair needs of their Mopar vehicles.