Auto Truck Equipment Repair and Sales

Auto Truck Equipment Repair and Sales, located at 500 Alderson St, Schofield, WI 54476, USA, operates as a multifaceted Auto Repair Station. This establishment is known for its wide range of services, catering not only to personal vehicles but also specializing in trucks, heavy equipment, and even offering rental services. With its location in Schofield, it serves the surrounding communities, including Weston and the broader Marathon County area, as a resource for various automotive and equipment needs.

The facility at 500 Alderson St is equipped to handle a diverse range of vehicles and machinery, from standard cars to light, medium, heavy-duty trucks, semi-trucks, trailers, and even heavy equipment. This suggests a large, functional workspace with the necessary tools and bays to accommodate various vehicle sizes and repair complexities. While specific details about a dedicated waiting area are not extensively documented in available information, it's typical for such comprehensive repair shops to have a space for customer interactions and waiting. The business also serves as a U-Haul neighborhood dealer, which further integrates it into the local community's moving and rental needs. The operational hours are typically Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM, with Sunday closures. They also offer 24-hour service, likely for towing or emergency repairs, indicating their commitment to accessibility for urgent situations.

Auto Truck Equipment Repair and Sales offers an extensive array of services, making it a versatile hub for vehicle and equipment maintenance and repair:

• Full-Service Auto Repair: This includes general automotive repairs for cars, covering issues related to brakes, transmissions, exhausts, engines, and electrical systems.

• Truck Repair (Light, Medium, Heavy-Duty, and Semi's): A significant specialization, they are equipped to handle a wide range of truck repairs, from routine maintenance to complex engine or transmission work for commercial vehicles.

• Heavy Equipment Repair: Beyond road vehicles, they also service and repair heavy machinery, which is a specialized area of expertise.

• Trailer Repair: They provide repair services for various types of trailers, ensuring they are roadworthy and safe.

• Engine Service & Repair: Comprehensive engine diagnostics, repair, and replacement services are available to address performance issues.

• Brake Service: Including inspection, repair, and replacement of brake components for cars, trucks, and trailers.

• Transmission Service & Repair: Addressing issues related to automatic and manual transmissions.

• Exhaust System Repair: Services ranging from muffler repair to catalytic converter issues.

• Electrical Repair: Troubleshooting and fixing electrical issues in vehicles, from wiring to battery and alternator problems.

• Check Engine Light Diagnosis: Utilizing diagnostic tools to identify the root cause of check engine light illumination.

• Oil Changes: Routine oil and filter changes are part of their maintenance offerings.

• Tire Service & Repair: This includes new or used tire sales, installation, rotation, and repair of punctures.

• Steering & Suspension: Repair and maintenance of steering and suspension components for ride comfort and safety.

• Auto Maintenance: General preventative maintenance to keep vehicles in optimal condition.

• Safety Inspections: Ensuring vehicles meet required safety standards.

• Fleet Repair and Maintenance: Providing specialized services for commercial fleets to minimize downtime and ensure operational efficiency.

• Towing Services: Offering towing and recovery services for disabled vehicles.

• U-Haul Rentals: As a U-Haul neighborhood dealer, they provide access to trucks, trailers, towing equipment, and related moving supplies, complete with pre-tow inspections and after-hours drop-off.

• Mobile Repair: Indicating a capability to provide on-site repair services for trucks and heavy equipment, especially for issues that prevent transport to the shop.

The leadership of Gordon G. Weiler, known as Gordy, is a significant aspect of Auto Truck Equipment Repair and Sales. He is mentioned as the owner and a key contact. The business aims to be a comprehensive solution provider, covering a broad spectrum of automotive and equipment repair needs, from small engines to semi-trucks. Their specialization in heavy-duty vehicles and equipment distinguishes them from many standard auto repair shops. The provision of U-Haul rentals adds another layer of convenience for customers, integrating moving solutions with vehicle services. They are committed to continuous operation, as evidenced by their offering of 24-hour service for emergencies and towing. The shop also attempts to provide a range of amenities for customers, such as Free Wi-Fi, Mobile Charging Stations, and Snacks. They emphasize using quality parts and materials for lasting repairs.

Promotional efforts for Auto Truck Equipment Repair and Sales highlight their comprehensive service offerings, expertise in a wide range of vehicles and equipment, and competitive pricing. The ability to handle everything from car tune-ups to heavy-duty truck repairs and towing positions them as a versatile and reliable partner for vehicle owners and businesses with fleets. Their status as a U-Haul dealer also serves as a key promotional point, attracting customers needing moving and rental solutions.

Customer reviews for Auto Truck Equipment Repair and Sales offer contrasting perspectives. One customer highly praises the service, stating, "Great service! Honest reasonable pricing, Gordy might be the most knowledgeable and capable car guy around. He saved my Cadillac and I am grateful." This review emphasizes fair pricing, the owner's extensive knowledge, and successful repairs, suggesting a positive experience where a difficult problem was resolved effectively. This highlights the shop's capacity for complex diagnostic and repair work and the expertise of its lead technician.

However, another review presents a significantly negative experience, detailing several issues. This customer reported receiving "death trap cars as loaners" and being blamed when problems arose with them. The review also describes unprofessional conduct from the owner, including "loudly talk bad about everyone behind their back" and "scream and cuss out a mom in front of her young child." Communication issues are also cited, with the customer's car reportedly sitting "for four days 'done' with no one telling me," and staff being unaware of requested services. This customer's long-standing relationship with the shop (nearly 15 years) before this "unreal" experience suggests a potential decline in customer service or inconsistent quality. These types of experiences, if recurrent, could significantly impact customer trust and satisfaction, particularly concerning communication, loaner vehicle safety, and professional conduct.

For individuals and businesses in Schofield and the surrounding areas requiring automotive, truck, or heavy equipment repair, or U-Haul rental services, Auto Truck Equipment Repair and Sales is a local option. Their phone number is (715) 355-0021, and they can also be reached at +1 715-355-0021. Given the mixed reviews, prospective customers might consider discussing their specific needs and expectations directly with the shop, especially concerning communication and loaner vehicle policies if applicable.