LKQ New Mexico

Call and get put in hold immediately and never came back online. Walk in and deal with poor customer service. These guys seem to hate their job and are more interested in talking to each other than helping out customers. I see why there are so many bad reviews. It's been like this for awhile and nobody seems to care.

Sep 18, 2023 · Julz Rio

This place has no structure, wait times are unbelievable. After you speak to someone parts don’t get delivered on time and when we finally spoke to someone about our order it was canceled with no refund or warning. Worst place to buy parts from.

Oct 30, 2023 · Fernando Munoz

They are tough to get a hold of, and their customer service is bad. They hang up on you if the job becomes tedious to them. My local Ford dealership has stopped doing business with them for this very same reason. I highly recommend you look elsewhere. Just my experience.

Jan 18, 2023 · Victor U

So my experience with them is not the best. Yes they have a descent price however customer service is horrible! I paid for my part on a Friday and was told it would probably take until Tuesday to receive my window due to there being a lot of orders so I said ok fine no problem I was told as soon as the window was ready they would call me ; boy was that a big lie! So Monday came and went no problem they told me Tuesday morning. Tuesday came an I figured maybe they have some bigger problems or whatever I’ll call in the afternoon no worries . So I attempted to call them about 20 times I'm not even joking I even used many different phones thinking maybe mine is acting up, nope they’re just lazy and won’t answer. So I call early Wednesday an I have to call 10 times before I get through after being sent to voice mail an having them hang up as soon as they pick up . However I get through an I asked if I my window was in yet an this guy was like yeah it’s been ready since Monday . At that point I almost wanted to say shove the window where the sun don’t shine but whatever . I’m definitely a dissatisfied customer an won’t come back again! For the wait you might as well go to u-pull-it if they had my wind I would have trust me!

Oct 16, 2019 · Gabby Apodaca

Never new this existed! Had a phone call that he was returning a voice message. Wrong number. But I asked about the business. Said I was needing a spare tire. He looked up my model and BINGO! They had it! The car dealer was charging over $600! LKQ was under$100. LIVE THIS PLACE! It will be my source for car parts when needed.

Aug 23, 2022 · Cyndi Kuchera

i called for a simple part, he asked for a number and i told him to give me a second and he hung up. pos workers.

Feb 28, 2025 · Lexa Gaucin