Legacy Chevrolet Parts & Service

(8 reviews)

Auto Repair Stations South Carolina Greenwood County Greenwood Bypass 25 Northeast

Greenwood County . South Carolina

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+1 864-229-2521
www.shoplegacychevrolet.com
1420 Bypass 25 NE, Greenwood, SC 29649, USA

Operating Hours

Monday 8:00 AM - 6:00 PM

Tuesday 8:00 AM - 6:00 PM

Wednesday 8:00 AM - 6:00 PM

Thursday 8:00 AM - 6:00 PM

Friday 8:00 AM - 6:00 PM

Saturday 8:00 AM - 3:00 PM

Sunday Closed

Legacy Chevrolet Parts & Service Introduce

For Chevrolet owners seeking specialized and authoritative care for their vehicles, **Legacy Chevrolet Parts & Service** stands as a dedicated and integral component within the broader category of Auto Repair Stations. As an authorized dealership service center, it offers a distinct advantage by providing factory-certified services, genuine OEM (Original Equipment Manufacturer) parts, and technicians specifically trained on Chevrolet vehicles. This detailed introduction aims to provide local users with an objective overview of Legacy Chevrolet Parts & Service, encompassing its operational environment, the comprehensive range of services and parts it offers, its distinguishing features, and common promotional activities, all based on generally available information for such dealerships.

The environment at Legacy Chevrolet Parts & Service is typically designed to reflect the professionalism and standards of a major automotive brand. Upon arrival, customers can expect a clean, organized, and often modern facility. The service department usually features a comfortable and well-appointed **customer waiting area**, equipped with amenities such as Wi-Fi, television, refreshments, and potentially dedicated workstations, to enhance the comfort of clients during their visit. The service bays themselves are state-of-the-art, housing specialized diagnostic equipment and tools specifically calibrated for Chevrolet vehicles. These advanced tools enable accurate and efficient identification and resolution of vehicle issues. The parts department operates as a distinct yet integrated section, featuring a well-stocked inventory of genuine Chevrolet parts and accessories. This area is typically staffed by knowledgeable parts advisors who can assist customers with identifying and ordering the correct components for their specific models. The overall atmosphere is one of professionalism and efficiency, with a clear emphasis on customer satisfaction and brand consistency. Dealership service centers like Legacy Chevrolet also often have a dedicated service drive-through for quick check-ins, streamlining the customer experience from arrival to vehicle pick-up. The physical layout is optimized for high-volume service and the precise handling of specialized automotive tasks, ensuring that every vehicle receives attention from expert technicians.

As an **Auto Repair Station** operating under the Chevrolet brand, Legacy Chevrolet Parts & Service offers a comprehensive suite of services and genuine parts, catering exclusively to Chevrolet vehicles. Their services cover the entire spectrum of automotive needs, from routine maintenance to complex repairs, all performed to manufacturer specifications. Key service offerings include:

**Routine Maintenance:** This is a cornerstone, encompassing oil changes, tire rotations and balancing, fluid checks and top-offs, filter replacements (air, cabin, fuel), and multi-point vehicle inspections. These services are vital for prolonging vehicle life and maintaining optimal performance.
**Advanced Diagnostics & Repair:** Utilizing specialized Chevrolet diagnostic tools, they can accurately pinpoint and resolve complex issues related to the engine, transmission, electrical system, braking system, steering and suspension, and advanced driver-assistance systems (ADAS). This includes both gasoline and potentially electric vehicle (EV) specific repairs if applicable to the dealership's offerings.
**Brake Service:** Comprehensive brake inspections, pad and rotor replacement, brake fluid flush, and ABS (Anti-lock Braking System) diagnostics and repair.
**Tire Services:** Sales of new tires, tire mounting, balancing, rotation, and alignment services.
**Battery Service:** Testing, replacement, and recycling of vehicle batteries.
**Air Conditioning & Heating Service:** Diagnostics and repair of HVAC systems to ensure cabin comfort.
**Warranty & Recall Service:** As an authorized dealership, they are equipped to perform all manufacturer-mandated warranty repairs and safety recall services at no charge to the customer, ensuring compliance and safety.
**Genuine Chevrolet Parts:** The "Parts" aspect of Legacy Chevrolet is crucial. They offer a vast inventory of genuine GM/Chevrolet OEM parts, which are designed, tested, and guaranteed to fit and perform specifically for Chevrolet vehicles. This includes everything from engine components and filters to body panels and accessories. For those needing specific parts, customers can typically order them directly through the parts department, either in person or online.

This integrated approach ensures that Chevrolet owners receive a complete, brand-aligned service and genuine components, maintaining their vehicle's integrity and resale value.

Several key features distinguish Legacy Chevrolet Parts & Service from independent repair shops and contribute to its appeal for Chevrolet owners. The most significant feature is the presence of **factory-trained and certified Chevrolet technicians**. These professionals undergo rigorous training directly from General Motors, ensuring they possess the most up-to-date knowledge and skills for servicing specific Chevrolet models, including familiarity with proprietary technologies and systems. The exclusive use of **Genuine GM/Chevrolet OEM Parts** is another critical feature. These parts are engineered to exact factory specifications, offering superior fit, performance, and durability compared to many aftermarket alternatives, and they often come with a manufacturer's warranty. The ability to perform **warranty repairs and recall services** is a major advantage for customers, ensuring compliance with manufacturer standards and addressing safety concerns promptly and without cost. The access to **specialized diagnostic tools and equipment** designed specifically for Chevrolet vehicles allows for more accurate and efficient troubleshooting. Furthermore, the **customer-focused amenities** within the service center, such as comfortable waiting areas and potentially shuttle services or loaner vehicles (depending on policy), enhance the overall customer experience. The consistency of service and adherence to brand standards across a dealership network also instills a higher level of trust and confidence in customers. The focus on preserving the vehicle's resale value by using genuine parts and certified service is another unspoken but powerful feature.

Regarding promotional information, Legacy Chevrolet Parts & Service, like most authorized dealerships, frequently offers various **service specials and parts promotions** to attract and retain customers. These promotions are typically advertised on their official dealership website, through email newsletters, direct mail, and sometimes in local print or digital media. Common types of promotions include:

**Service Coupons:** Discounts on routine maintenance services such as oil changes (conventional, synthetic blend, or full synthetic), tire rotations, brake inspections, or battery tests. These are often presented as printable coupons.
**Parts Specials:** Discounts on genuine Chevrolet parts and accessories, which can range from specific components to merchandise.
**Seasonal Service Packages:** Promotions tailored to specific times of the year, such as winterization checks, spring tune-ups, or discounts on air conditioning service during warmer months.
**Tire Specials:** Deals on purchasing new tires, often including mounting and balancing, or "buy three get one free" offers.
**Brake Service Specials:** Reduced pricing on brake pad and rotor replacement packages.
**Multipoint Inspection Offers:** Sometimes offered as complimentary or at a reduced rate to encourage comprehensive vehicle health checks.
**Rebate Programs:** Manufacturer-backed rebates on certain parts or services.

Customers are highly encouraged to visit the official Legacy Chevrolet dealership website and navigate to their "Service & Parts Specials" section, as these promotions are updated regularly and vary. Additionally, contacting the service department directly can provide information on any unadvertised specials or package deals. These promotions are designed to provide value to Chevrolet owners, making expert, certified service and genuine parts more accessible and affordable, while encouraging consistent vehicle maintenance.

Legacy Chevrolet Parts & Service Location

Legacy Chevrolet Parts & Service Customer Reviews

BEWARE BEWARE!!! This is the worst service department I have ever experienced!! I have a 2018 GMC Canyon Denali and it seems the "best technician" they employ can not fix my vehicle or manage to not damage it each attempt he makes. I had to wait over an hour and a half for basic maintenance with an appointment (oil change, tire rotation, multi-point inspection) on multiple occasions. I have had to COME BACK for the multi-point inspection to be performed that was supposed to be done with the oil change and was made to wait over 45 minutes to get it (VERY INCONVENIENT AND POOR CUSTOMER SERVICE). The tire wear/damage was marked green on the inspection paper and come to find out, at least one of my tires had the cords showing. I have taken my vehicle to this location on several occasions trying to get a resolution to the same concerns over and over again!! They tell me "There are no DTC scan codes, could not duplicate the concern, vehicle operating as designed" even when the mechanic admits to feeling or hearing the issue I described. Long story short, my vehicle has more problems and damage than it did before ever letting Legacy Chevrolet Service Dept touch it. They claimed to fix my thermostat housing and flush my transmission fluid.... I drove it 30 minutes home and had coolant and transmission fluid spewing all over everything. The service manager told me the machine over filled the coolant reservoir. He couldn't give me an explanation where the transmission fluid was coming from. They damaged all 4 of my wheels/lug nuts changing my tires, they allegedly replaced 4 tpms sensors that all read 2 to 3 pounds different from the dash reading and a manual pressure gauge reading, my truck still jerks/shudders/lurches, it has a rough idle, it's missing a manifold cover bolt from when they changed my thermostat housing, they claimed to have done an alignment after new tires were installed but it was pulling really hard to one side and had to RE-DO the alignment, they gouged up the inside of my wheels taking off old balance weights, they scratched my hood and passenger front fender, my transmission fluid will not read over 128-135° in the dash, when the vehicle is started with the keyfob from a cold start then the key is inserted in the ignition and turned forward it jerks/lurches forward, driver door panel not put back together properly after changing my lock actuator, they gouged up my driver door armrest piece with the "special tools" they use, they gouged up my leather dash with the "special tools" they used to take my radio apart, they dented my "new" radio assembly past the outer coating, it still makes a noise when turning, concerns written up on my R.O. were made up and not even the concerns I discussed with the advisor at the time I dropped my vehicle off, I also sent a text of my concerns and issues needing fixed to the service manager, they did not attempt to drive my vehicle for any of my concerns (warranty work already paid for) and let my vehicle sit in the sun for 6 weeks claiming they couldn't duplicate the issues, they threatened to report the loaner I was driving stolen while they still had my vehicle in their possession and still a safety issue. The service manager and sales GM both have made verbal agreements and in text to fix all of my vehicle issues and ALL THE DAMAGE done to my vehicle. They claim the guy that repairs wheels and paint issues has not been available since February to come and fix my vehicle. DO NOT USE THIS SERVICE DEPARTMENT IF YOU CARE ANYTHING ABOUT YOUR VEHICLE!!!!

Jun 03, 2024 · Pretty Lady

EDIT: Apparently didn't even fix the A/C. Less than a week later and it's not working properly now, again. Waited 5 1/2 hours for what should have been a one hour service. One of the things I needed was an airbag recall. Made an appointment, called back to give vin number and make sure they would have the part needed. After waiting 5 1/2 hours they didn't have the part for the airbag.

Mar 23, 2024 · Donovan Campbell

Great service this go round! Well informed and almost everyone greeted each customer as they arrived.

Dec 06, 2024 · Sherri Lewis

Great service this go round! Well informed and almost everyone greeted each customer as they arrived.

Dec 06, 2024 · Sherri Lewis

Almost couldn't find a car but thanks to the salesman Justin I was able to find a car within my price range the service was great and when I'm needing a new car I'll definitely be coming back here

Nov 21, 2023 · Authur Kalzakar

Almost couldn't find a car but thanks to the salesman Justin I was able to find a car within my price range the service was great and when I'm needing a new car I'll definitely be coming back here

Nov 21, 2023 · Authur Kalzakar

ABSOLUTELY THE WORST...

Dec 03, 2024 · Big Dog

ABSOLUTELY THE WORST...

Dec 03, 2024 · Big Dog