Lay's Transmission Co

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  • Intro
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  • Location
  • Reviews
  • +1 419-476-4088
  • www.laystransmissions.com
  • 378 Phillips Ave, Toledo, OH 43612, USA

Operating Hours

Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday Closed
Sunday Closed

Lay's Transmission Co Introduce

Welcome to Lay's Transmission Co, a highly regarded Auto Repair Station located at 378 Phillips Ave, Toledo, OH 43612, USA. As a dedicated provider within the Auto Repair Stations category, Lay's Transmission Co specializes in transmission repair and maintenance services, while also offering general automotive repair for the local community in Toledo and surrounding areas. Based on the exceptional customer feedback available, Lay's Transmission Co has built a strong reputation for honesty, quality workmanship, and outstanding customer service.

While specific details about the physical environment of Lay's Transmission Co are not extensively available online, the positive customer reviews provide strong indicators of their operational principles. The review stating "Totally impressed with Lays! Great communication and customer service, and a genuinely honest company! I recommend them highly" suggests a professional and customer-focused environment where clear communication is valued. This implies a service area equipped to handle transmission work and general repairs, along with a welcoming and transparent customer interaction process.

As their name suggests, the core service of Lay's Transmission Co is the repair and maintenance of vehicle transmissions. This includes diagnosing transmission issues, performing necessary repairs (whether minor fixes or complete overhauls), and conducting routine maintenance to ensure the longevity and proper functioning of this critical vehicle component. Given the complexity of modern transmissions, specialized knowledge and equipment are essential, and Lay's Transmission Co appears to possess both.

Beyond transmission-specific services, the positive reviews also suggest that Lay's Transmission Co offers broader auto repair capabilities. The second review highlights an instance where they not only fixed a transmission issue quickly but also demonstrated exceptional diagnostic skills by identifying the "real problem" when a dealership had quoted a significantly more expensive and unnecessary full transmission replacement. This indicates expertise beyond just transmission work, suggesting a comprehensive understanding of overall vehicle mechanics.

A significant feature consistently praised in the customer reviews is the honesty and integrity of Lay's Transmission Co. The first reviewer explicitly calls them a "genuinely honest company," which is a crucial attribute for any Auto Repair Station where trust is paramount. The second review further reinforces this by detailing how Lay's Transmission Co saved them a substantial amount of money by accurately diagnosing the problem, contrasting their service with a potentially misleading and costly diagnosis from a dealership. This honesty builds strong customer loyalty and sets them apart as a trustworthy service provider.

Another key feature is the quality of their customer service and the knowledge of their staff. The second reviewer specifically mentions "Brad" as being "friendly and knowledgeable," which contributed significantly to their positive experience. This personal touch, combined with technical expertise, ensures that customers feel well-informed and confident in the services being provided. The "great communication" mentioned in the first review further underscores their commitment to a positive customer experience.

The fact that the second reviewer explicitly states, "we will definitely be using this business from now on!!" and expresses gratitude ("Thank you") speaks volumes about the positive impact of their service. This level of customer satisfaction and the willingness to become a repeat customer are strong indicators of the value and quality provided by Lay's Transmission Co.

Regarding promotional information, the provided data does not include any specific ongoing promotions at Lay's Transmission Co. Local auto repair shops sometimes offer seasonal specials, discounts on specific services, or introductory offers for new customers. To obtain information on any current promotions or service packages, local users are encouraged to contact Lay's Transmission Co directly at (419) 476-4088 or their mobile number +1 419-476-4088. Speaking with their team will provide the most up-to-date details on any special offers they may be running.

In conclusion, Lay's Transmission Co in Toledo, OH, stands out as a highly reputable Auto Repair Station specializing in transmission services and offering broader auto repair capabilities. Their exceptional customer reviews consistently highlight their honesty, excellent communication, knowledgeable staff (like Brad), and the ability to accurately diagnose and resolve complex automotive issues, potentially saving customers significant amounts of money compared to less scrupulous or less skilled providers. For local users in need of transmission work or general auto repair, Lay's Transmission Co comes highly recommended based on their demonstrated integrity and quality of service. While no specific promotions are mentioned, their reputation for honesty and expertise makes them a trusted and valuable resource within the Toledo automotive service landscape.

Lay's Transmission Co Photos

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Lay's Transmission Co Location

Lay's Transmission Co Customer Reviews

Totally impressed with Lays! Great communication and customer service, and a genuinely honest company! I recommend them highly.

Mar 05, 2025 · Tate Wilson

We had a great experience with Lay's Transmission. They fixed our transmission quickly and saved us a lot of money. A 'dealer' quoted us 8 grand for new transmission and Lays was able to identify the real problem which was amazing. Brad was friendly and knowledgeable, and we will definitely be using this business from now on!! Thank you

Aug 13, 2024 · Kristina Schroyer

I went in and try to talk to a service writer. He was rude and swearing at me. Told me he didn't have time to do a transmission filter and transmission fluid change. Then proceeded to tell me he would have to charge $500 dollars to make any money. Plus said didn't have enough techs. Who talks that way to a paying customer. I've been in the automotive industry for 35 years. Never been treated that way before. I would absolutely not go there.

Jul 16, 2024 · Douglas Simrell

Great place, they do great work. On the expensive side, but they stand behind their work. 18 months or 18,000 miles. I have had 3 work truck transmissions rebuilt there, 2 or them have 70,000 miles on them and we tow 12,000 lbs trailers behind our trucks.

Jan 07, 2024 · Ken Stephens

Called twice for information, both times the people I talked to were super helpful and nice.

Oct 30, 2024 · Sami Reife