LaMettry's Collision, Inc. of Maplewood

Welcome to LaMettry's Collision, Inc. of Maplewood, located at 2951 Maplewood Dr, Maplewood, MN 55109, USA. As a distinguished member of the Auto Repair Stations category, LaMettry's Collision has built a strong reputation for providing comprehensive and high-quality collision repair services to local users. Operating with the phone number (651) 766-9770 and a mobile contact of +1 651-766-9770, they are readily accessible to residents in Maplewood and the surrounding areas seeking expert auto body and collision repair solutions. While specific details about the shop's environment are not extensively described online, the consistent positive feedback from customers paints a vivid picture of a well-organized, professional, and customer-focused operation.

The core service offered by LaMettry's Collision, Inc. of Maplewood is the repair of vehicles that have sustained damage from collisions, accidents, or other incidents. This encompasses a wide range of services, including but not limited to, auto body repair, dent removal (potentially including Paintless Dent Repair for minor damage), frame straightening, auto painting (including color matching and blending), and the replacement of damaged parts such as bumpers, fenders, and panels. Their expertise extends to working on various makes and models, as evidenced by a customer mentioning repairs on a Toyota Tacoma.

A significant aspect of their service, repeatedly highlighted in customer reviews, is their proactive and thorough communication. Representatives like Andy Dupey are commended for keeping customers informed throughout the repair process, from the initial assessment to the final pick-up. This dedication to communication helps alleviate the stress and uncertainty that can often accompany vehicle repairs after an accident. They take the time to explain the damage, the repair options, and the steps involved, ensuring that customers are knowledgeable and comfortable with the process.

One of the standout features of LaMettry's Collision is their expertise in navigating insurance claims. Customers have expressed immense satisfaction with the way LaMettry's staff, including individuals like Andy, Sean, and Troy, advocate on their behalf with insurance companies. They take the weight off the customer's shoulders by handling the complexities of the claims process, ensuring that all necessary documentation is provided and that the repairs are appropriately covered. This seamless handling of insurance claims significantly contributes to a stress-free experience for the customer.

The quality of the repair work itself is consistently praised. Customers report that their vehicles are restored to their pre-accident condition, with no trace of the previous damage. This level of meticulousness and attention to detail speaks to the skill and experience of their technicians. The reviews mention expertise in navigating parts issues, repairing sheet metal bends, and ensuring a flawless paint finish, demonstrating a comprehensive understanding of collision repair techniques.

LaMettry's Collision also emphasizes customer convenience and care. The "white glove care" mentioned in one review suggests a level of service that goes above and beyond standard repairs. This includes the vehicle being washed and shined before delivery, ensuring that customers receive their car in pristine condition. The friendly and engaging demeanor of the front desk staff also contributes to a positive overall experience, making the entire process, from drop-off to pick-up, a breeze.

As a family-owned business, LaMettry's Collision appears to prioritize the hiring and retention of excellent staff who represent the company well. The positive interactions with employees like Andy, Sean, and Troy underscore a culture of professionalism, competence, and genuine care for the customer. This personal touch and commitment to customer satisfaction are key features that set them apart.

While specific promotional offers are not mentioned in the provided reviews, the services they offer inherently provide significant value to customers. The combination of expert collision repair, seamless insurance claim handling, proactive communication, and attention to detail serves as a strong incentive for choosing LaMettry's Collision. Their reputation for quality work and exceptional customer service, as reflected in the enthusiastic endorsements, acts as a powerful form of promotion within the local community.

For local users in Maplewood, MN, who unfortunately find themselves in need of collision repair services, LaMettry's Collision, Inc. offers a reliable and highly recommended solution. Their commitment to providing a seamless and stress-free experience, coupled with their expertise in repairing vehicles to their pre-accident condition and their dedication to advocating for customers with insurance companies, makes them a premier choice within the Auto Repair Stations category. The positive testimonials highlight their professionalism, communication, and the exceptional quality of their work.

In conclusion, LaMettry's Collision, Inc. of Maplewood stands out as a trusted and highly regarded auto repair station specializing in collision services. Their emphasis on customer communication, seamless insurance claim processing, meticulous repairs, and a customer-centric approach ensures a positive experience during a potentially stressful time. For residents of Maplewood and the surrounding areas, LaMettry's Collision represents a dependable partner for all their collision repair needs, promising quality workmanship and exceptional service.