Lake Lansing Road Mobil Service

Lake Lansing Road Mobil Service, located at 2704 Lake Lansing Rd, Lansing, MI 48912, USA, stands as a multifaceted automotive service provider in the local community. While its name clearly indicates its function as a gas station, it operates within the broader and more comprehensive platform category of **Auto Repair Stations**. This classification signifies that beyond merely dispensing fuel, this establishment is equipped and dedicated to offering a wide array of services and goods pertinent to vehicle maintenance, diagnostics, and repair, catering to the diverse needs of motorists in Lansing and the surrounding areas.

For direct contact, Lake Lansing Road Mobil Service can be reached via phone at (517) 484-2300, or through their mobile line, +1 517-484-2300. These contact numbers are vital for customers looking to inquire about services, schedule appointments, or seek assistance with automotive issues.

The **environment** of Lake Lansing Road Mobil Service appears to blend the typical functionality of a gas station with the operational efficiency of an auto repair shop. A modern gas station environment is generally designed for quick and convenient access to fuel pumps, often featuring a well-lit and clean forecourt. Inside, there is typically a convenience store offering snacks, beverages, and essential automotive items. For the auto repair component, one would expect a dedicated service bay area, equipped with the necessary tools and diagnostic equipment, ensuring a professional and safe working environment for technicians. While specific details about the interior of their repair shop or waiting area are not explicitly detailed in general online descriptions, a family-owned business operating since 1976 (as some sources indicate) often prioritizes a welcoming atmosphere and a focus on customer comfort, aiming to make the service experience as pleasant as possible for those awaiting vehicle repairs. The presence of amenities like complimentary drinks, free Wi-Fi, and a free car wash (as mentioned in some online information) further enhances the customer experience, making the wait more comfortable and convenient.

The **services** offered by Lake Lansing Road Mobil Service, combining both its gas station and auto repair functions, are extensive. As a gas station, it naturally provides various grades of gasoline. However, its classification as an Auto Repair Station means it offers a much broader range of automotive services. These commonly include:

• Fuel Sales: Providing gasoline for vehicles, which is the primary function of any gas station.

• Car Wash Facilities: As noted in one review, they offer a "nice car wash," including "Touchless Works wash," "Two hot, foaming presoaks," "Undercarriage wash and bug/snow/ice blaster," "Laser sized power rinse," "Triple-foam wash," "Clear coat and LustraShield gloss," "Spot-free rinse and jet dry." This indicates a comprehensive car cleaning service.

• Routine Maintenance: This is a core offering for any auto repair station and includes services such as oil changes, fluid checks and flushes, tire rotations, and battery checks.

• Tire Services: The reviews highlight tire-related services, with one customer noting they "took care of it quickly and at a reasonable price" when dealing with a flat tire. This likely includes tire repair, replacement, balancing, and wheel alignment.

• Brake Services: Comprehensive inspection, repair, and replacement of brake components, crucial for vehicle safety.

• Engine Diagnostics and Repair: Addressing issues related to engine performance, check engine lights, and overall engine health.

• Electrical System Services: Diagnosis and repair of automotive electrical components.

• Heating and Air Conditioning (A/C) Services: Repair and maintenance of the vehicle's climate control systems.

• Suspension and Steering Repairs: Ensuring proper vehicle handling and ride comfort.

• Exhaust System Services: Repair and replacement of mufflers and other exhaust components.

• Towing Services: For vehicles that cannot be driven to the service center.

• Vehicle Inspections: Safety and preventative maintenance inspections.

Key **features** that differentiate Lake Lansing Road Mobil Service, based on available information, include its dual functionality as both a gas station and a full-service auto repair center. This offers significant convenience for customers who can refuel their vehicles and address any repair or maintenance needs at the same location. The mentioned amenities like free Wi-Fi and complimentary drinks enhance the customer experience. Furthermore, some online sources indicate that Lake Lansing Road Mobil Service is a NAPA AutoCare Center, which means they adhere to a strict Code of Ethics, offer a Nationwide Peace of Mind Warranty covering parts and labor for 24 months or 24,000 miles, and employ ASE-certified technicians. These affiliations and certifications speak to a commitment to quality, professionalism, and customer satisfaction.

Regarding **promotional information**, while specific current promotions for Lake Lansing Road Mobil Service are not extensively detailed, a common strategy for such combined establishments is to offer bundled deals. For instance, a discount on a car wash with a fuel fill-up, or a percentage off auto repair services for loyal fuel customers. As a NAPA AutoCare Center, they may participate in national promotions offered by NAPA. Local promotions could include seasonal discounts on maintenance services, such as winterizing checks or summer A/C specials. Their website, if available, would likely feature any ongoing promotions or special offers. Historically, they have offered deals like "Ten Works Touchless Car Washes" through platforms like Groupon, indicating a willingness to use promotional channels to attract customers.

However, it is vital to provide an objective assessment, which includes considering all customer feedback. While one review praises their quick and reasonably priced tire service and describes it as a "very nice station," another review offers a sharply contrasting experience. This negative feedback states: "walked in here to ask a question because my tire was flat in a parking lot across the street and I needed a jack crank because mine is very difficult to use. the man working there was so incredibly rude and disrespectful to me and spoke to me like I was stupid. didn’t ask me any questions or give any suggestions; just looked at me like I was dumb and didn’t know what I was talking about. he re-explained the same thing more than once even when I expressed that that was not what I was talking about. even suggested that I drive on my flat??? anyway I ended up changing my tire by myself without anyone’s help, so thanks for nothing ❤️." This highlights a significant inconsistency in customer service. While some customers have positive experiences, this particular review points to a highly unsatisfactory interaction, suggesting a potential issue with staff demeanor or willingness to assist in certain situations. This stark contrast in reviews suggests that while the technical services might be efficient, the customer service experience can vary greatly. Prospective customers should consider this variability when choosing Lake Lansing Road Mobil Service for their automotive needs.

In summary, Lake Lansing Road Mobil Service presents itself as a convenient and comprehensive automotive solution in Lansing, combining fuel sales with a broad spectrum of auto repair and maintenance services, including a car wash. Its long-standing presence and affiliation with NAPA AutoCare suggest a foundation of expertise and quality. However, the varying nature of customer reviews, particularly the strong negative feedback regarding customer interaction, indicates that while the technical aspects of service might be well-regarded, the human element of customer experience can be inconsistent. Therefore, individuals considering this establishment for their automotive needs should weigh both the reported positive aspects and the concerns raised by customer experiences to form a balanced decision.