Able And Affordable Auto Service And Towing

Welcome to Able And Affordable Auto Service And Towing, a local establishment in Lansing, Michigan, located at 1223 E César E. Chávez Ave, 48906, USA. Operating within the Auto Repair Stations category, this business offers a combination of vehicle repair and towing services to cater to the diverse needs of local car owners. While direct information about the physical environment of their service center is not available online, understanding their service offerings and analyzing the available customer feedback can provide valuable insights for potential users.

As the name suggests, Able And Affordable Auto Service And Towing aims to provide both capable and budget-friendly solutions for vehicle owners. Their inclusion of towing services suggests they are equipped to handle vehicle breakdowns and transport cars to their repair facility or other designated locations. This dual offering can be particularly convenient for drivers facing unexpected mechanical issues or accidents requiring both immediate towing and subsequent repairs. It streamlines the process by providing a single point of contact for both needs.

In terms of their repair services, Able And Affordable Auto Service And Towing likely handles a range of mechanical issues to get vehicles back on the road. Based on the limited positive feedback available, one customer specifically mentioned that the service made their vehicle "better than she was when they towed her away," expressing a high level of satisfaction with the repair outcome. This suggests that they possess the skills to diagnose and fix vehicle problems effectively. The enthusiastic recommendation from this customer indicates a positive experience with the quality of their repair work.

However, it's crucial to present a balanced perspective by also considering the negative feedback received. One customer reported a "sub par" experience with their customer service, describing the way they were spoken to as "outrageous." This individual went on to strongly recommend against using the company, citing an "entitled" attitude and unprofessional behavior. Such feedback raises concerns about the overall customer experience and the interpersonal interactions one might encounter. It's important for potential customers to weigh this negative report alongside the positive one.

Furthermore, the same negative review included an allegation regarding the treatment of vendors for secondhand parts used in customer vehicle repairs. While this claim is not substantiated by additional information, it introduces another aspect that potential customers might want to consider. The use of secondhand parts can sometimes be a cost-effective solution, but transparency and ethical dealings with suppliers are essential for maintaining trust and quality in the repair process.

Given the contrasting customer experiences, it's challenging to definitively characterize the typical service one might receive at Able And Affordable Auto Service And Towing. The positive review highlights the potential for effective repairs and a satisfactory outcome, while the negative review points to significant concerns regarding customer service and potentially business practices. This disparity suggests that individual experiences may vary.

Without specific details about the types of repairs they handle, their expertise in particular vehicle makes or models, or any information regarding warranties or guarantees on their work, it's difficult to provide a comprehensive overview of their service capabilities. Potential customers may need to inquire directly about the specific services they require and ask about the shop's policies and procedures.

Similarly, no promotional information is available in the provided text. Therefore, local users would need to contact Able And Affordable Auto Service And Towing directly at (517) 490-1447 or their mobile number, +1 517-490-1447, to inquire about pricing, special offers, or any other promotional incentives they might be currently offering.

In conclusion, Able And Affordable Auto Service And Towing in Lansing, MI, offers both vehicle repair and towing services. While one customer reported a highly positive experience with the quality of the repair work, another customer expressed significant dissatisfaction with their customer service and raised concerns about their business practices. Potential local users should consider these differing perspectives and may want to seek further information or clarification directly from the service center before making a decision. Contacting them at the provided phone numbers to discuss specific needs and inquire about their service approach and policies would be a prudent step in making an informed choice.