Advance Auto Parts

Welcome to Advance Auto Parts, conveniently located at 1904 N Larch St, Lansing, MI 48906, USA. As a prominent retailer within the Auto Repair Stations category (offering goods for sale), Advance Auto Parts provides a wide array of automotive parts, accessories, and supplies to meet the needs of both professional mechanics and individual car owners in the Lansing area. You can reach their store at (517) 267-0571 or their mobile number +1 517-267-0571 for inquiries about product availability or store hours.

The environment of Advance Auto Parts is typical of a retail auto parts store. Customers can expect well-organized aisles stocked with a diverse selection of products, including replacement parts for various makes and models, maintenance supplies like oil and filters, performance upgrades, tools, and accessories. The store is designed to allow customers to browse for the items they need, often with computer kiosks available to look up specific parts based on vehicle year, make, and model. Staff members are usually present to assist customers in locating parts, answering questions, and providing advice.

As an auto parts store, the primary service of Advance Auto Parts is the sale of automotive parts and supplies. This includes a vast inventory of components such as batteries, brakes, filters (oil, air, fuel), starters, alternators, belts, hoses, lighting, and much more. They cater to a wide range of vehicles, from domestic to foreign, and often offer different brands and quality levels to suit various budgets and requirements. Customers can typically purchase these parts over the counter to perform their own repairs or maintenance.

In addition to selling parts, Advance Auto Parts often provides supplementary services to enhance the customer experience. These can include battery testing and installation, oil recycling, and possibly tool loaner programs for specific jobs. Some locations may also offer services like check engine light code reading to help customers diagnose potential issues with their vehicles. The availability of knowledgeable staff who can offer advice and guidance on part selection and basic troubleshooting is another valuable service they provide.

A notable feature mentioned in one of the customer reviews is the friendly and quick service provided by some staff members. This positive feedback suggests that Advance Auto Parts aims to provide efficient and helpful assistance to get customers the parts they need and back on their way quickly. However, it's important to note that another review describes inconsistent customer service experiences, highlighting the potential for variability in staff attitude and helpfulness.

Another potential feature, though not consistently highlighted, is the availability of a wide inventory. While one negative review mentioned difficulty with a return/exchange of a thermostat purchased at another location, it also implies that the store generally carries a broad selection of parts. The ability to quickly source a needed part, such as a thermostat for an overheating vehicle, is a key advantage of an auto parts store like Advance Auto Parts.

Promotional information is not explicitly provided in the given reviews. However, auto parts stores like Advance Auto Parts frequently offer various promotions to attract customers. These can include discounts on specific product categories (e.g., batteries, oil), seasonal sales events, mail-in rebates on certain brands, and loyalty programs that reward repeat purchases. Local users in Lansing may want to check the Advance Auto Parts website, flyers, or in-store signage for any current promotions or discounts available at the 1904 N Larch St location.

It is crucial to address the negative feedback present in one of the reviews. This customer described a deeply troubling personal situation involving a coworker and alleged theft of tools, as well as an unaccommodating experience regarding a thermostat exchange. They also mentioned instances of being short-changed by a specific employee. While this review is a single account and may not reflect the overall experience of all customers, it is important for local users to be aware of this feedback and exercise caution, such as carefully checking their change and documenting any unusual interactions.

In contrast, the other review offers a positive perspective, praising the staff for being "very friendly and quick to serve." This suggests that while there may be inconsistencies, some customers do experience positive and efficient service at this location. Therefore, local users may find helpful and friendly staff readily available to assist with their auto parts needs.

In conclusion, Advance Auto Parts at 1904 N Larch St in Lansing, MI, serves as a retail source for a wide variety of auto parts and supplies, catering to individuals and professionals alike. While one customer reported significant negative experiences, another praised the friendly and quick service. Local users can likely expect a standard auto parts store environment with a broad selection of products and the potential for helpful staff assistance. To stay informed about any promotional offers and to form their own experiences, Lansing residents can visit the store or contact them at (517) 267-0571 or +1 517-267-0571 for their automotive parts needs. It is advisable to be attentive during transactions and report any concerns to store management.