Laird's Auto Glass & Trim

Laird's Auto Glass & Trim, located at 32984 Ford Rd, Westland, MI 48185, USA, operates as a specialized automotive service provider. While the provided category is "Auto Repair Stations" and the prompt refers to it as a "furniture store," it is crucial to clarify that Laird's Auto Glass & Trim is neither a general auto repair station nor a furniture store. Instead, it is a dedicated establishment focusing on automotive glass services and vehicle interior trim and upholstery. This distinction is vital for local users seeking specific services for their vehicles. They can be contacted at (734) 524-9000 or via mobile at +1 734-524-9000.

As a specialist in auto glass and trim, Laird's Auto Glass & Trim likely maintains a workshop environment specifically equipped for these precise tasks. Such a facility would typically feature designated bays for vehicle glass replacement and repair, ensuring a clean and controlled atmosphere to prevent contamination during installations. For upholstery and trim work, there would be dedicated areas for cutting, sewing, and fitting materials. The environment would be set up to handle various vehicle types, from standard cars and trucks to RVs, requiring ample space and specialized tools. While specific details of their waiting area or customer amenities are not widely publicized, the operational environment is designed to facilitate highly specialized and meticulous work on vehicle exteriors and interiors.

Laird's Auto Glass & Trim offers a focused range of services, primarily in two key areas: automotive glass and interior trim/upholstery. Their specialized offerings include:

• Windshield Services: This is a core service, including both windshield replacement and chip repair. They emphasize the structural importance of windshields in modern vehicles and claim that every installation is done correctly to ensure safety.
• Rear View Mirror Replacement: Addressing common issues with rearview mirrors, which can be detached or damaged.
• Mobile Service: For added convenience, they may offer mobile auto glass services, allowing repairs or replacements to be performed at the customer's location.
• Aquapel™ Windshield Treatment: A specialized treatment designed to improve visibility in rain by repelling water from the windshield.
• Wiper Blade Replacement: Offering a practical service to ensure clear visibility.
• Automotive and RV Upholstery and Trim: This includes a broad range of interior customization and repair. This service addresses:
  • Convertible Tops: Repair or replacement of convertible roofs.
  • Leather/Vinyl Seating: Repair, re-upholstery, or customization of vehicle seats.
  • General Automotive Trim: Addressing other interior components that may be worn, damaged, or need aesthetic upgrades.
  • RV Upholstery: Extending their expertise to the interiors of recreational vehicles.
• Commercial Upholstery: Beyond automotive, they also engage in upholstery work for commercial clients, indicating a broader expertise in fabric and material work.
• Residential and Commercial Glass Replacement and Repair: While their primary focus is auto, their broader company (Laird Glass & Upholstery) also handles residential and commercial glass, including decorative door inserts, cabinet glass, screen repair, insulated unit repair, custom mirrors, framed mirrors, glass tabletops, and custom shower enclosures. This indicates a deep-rooted expertise in various glass applications.

This specialized service portfolio makes them a go-to for specific vehicle needs rather than general mechanical issues.

Laird's Auto Glass & Trim emphasizes several key features that underpin their service quality:

• Industry Certified Technicians: Their glass technicians are noted as "Industry Certified" and participate in "ongoing training." This commitment to training ensures that installation standards are not just met but "exceeded," highlighting a focus on professional and high-quality workmanship in auto glass.
• Top US Manufacturers for Auto Glass: They source their auto glass from "the top 2 US manufacturers," which suggests a commitment to using high-quality materials for replacements.
• Family Owned and Operated: The business is described as "family owned and operated in Michigan serving Metro Detroit and the Ann Arbor area since 1984." This extensive operational history (over 35 years) suggests a long-standing reputation and deep experience in the industry.
• Expert Workmanship and Unsurpassed Service: They claim to be known for "quality products, expert workmanship, and unsurpassed service," indicating a strong customer-centric approach.
• Structural Support System Awareness: For auto glass, they specifically mention understanding that the windshield and back glass are "an integral part of the Structural Support System of today's automobiles." This highlights their awareness of the safety-critical nature of correct glass installation.
• Customer Satisfaction as Primary Goal: "Customer satisfaction is our primary goal. We get the job done right!" This statement underscores their commitment to client happiness and effective service delivery.

While specific customer reviews for the Westland location were not readily available in the provided information, the broader company, Laird Glass & Upholstery, promotes itself through its long history and commitment to quality. Their website encourages customers to "Call our staff to get guidance, product information, and a quote," indicating a proactive approach to customer engagement and providing necessary information. The mention of "Think Laird!" as a slogan suggests brand recognition and a call to action for all glass and upholstery needs. Their extensive history since 1984 also serves as a strong promotional point, implying reliability and expertise built over decades.

Without specific reviews for this particular Westland address, an objective assessment of day-to-day customer experience remains somewhat limited. However, the company's general self-promotion emphasizes a dedication to getting the job done right the first time, using quality materials, and maintaining high standards through certified technicians. This suggests that they strive to provide a positive and reliable service experience, particularly for those needing specialized auto glass and upholstery work. For local users in Westland and the surrounding areas, Laird's Auto Glass & Trim appears to be a well-established and specialized option for their vehicle's glass and interior needs.