KnD Automotive Sales and Service

Welcome to KnD Automotive Sales and Service, located at 1717 N Ridge Rd, Sheffield, OH 44089, USA. More than just a standard Auto Repair Station, KnD Automotive offers a comprehensive approach to your automotive needs, extending to vehicle sales as well. Serving the Sheffield community and beyond, KnD Automotive has garnered praise for its exceptional customer service, expert repair capabilities, and a willingness to go the extra mile for their clients.

As an Auto Repair Station with a sales component, KnD Automotive provides a unique blend of services. They not only cater to the repair and maintenance needs of your existing vehicles but also offer a selection of used cars for those looking to purchase. This dual functionality can be particularly convenient for local users seeking a trusted partner for all their automotive requirements, from routine maintenance to addressing complex mechanical issues and even finding their next vehicle.

While specific details about the environment of KnD Automotive Sales and Service are not extensively outlined in the provided reviews, the strong emphasis on personalized customer care suggests a welcoming and customer-centric atmosphere. The positive interactions described imply a service bay where skilled technicians work diligently and an office or showroom area where customers can discuss their needs with attentive and knowledgeable staff, likely including Dustin, who is specifically commended in one review.

The services offered at KnD Automotive Sales and Service appear to be comprehensive and tailored to individual needs. One remarkable review details a situation where Dustin went above and beyond to assist a customer living out of state with a severely malfunctioning 2016 Kia Soul. This suggests expertise in diagnosing and repairing complex issues, even those that local dealerships struggled with for an extended period. The fact that the vehicle, which could not even do 5 mph, was fully repaired in just 48 hours after being shipped to KnD Automotive speaks volumes about their efficiency and technical skills.

The same review also highlights Dustin's exceptional communication and dedication to customer care. His willingness to spend hours on the phone providing insight and expertise, even before the customer decided to ship their car, demonstrates a commitment that goes far beyond typical auto repair service. Furthermore, providing regular updates with photos and videos during the inspection process showcases transparency and builds trust with the customer.

The discovery of a related recall issue during the inspection further underscores the thoroughness and expertise at KnD Automotive. Identifying and addressing such issues can save customers significant time, money, and potential safety risks, highlighting the value of their comprehensive diagnostic approach.

In addition to repair services, KnD Automotive also engages in vehicle sales. One customer review mentions purchasing a "great car" and receiving a price reduction to make it affordable. This indicates that they offer quality used vehicles and are willing to work with customers to meet their budgetary needs, further solidifying their role as a valuable resource for the local community.

A key feature of KnD Automotive Sales and Service is undoubtedly their exceptional customer care, particularly exemplified by Dustin. His personalized attention, extensive communication, and genuine concern for the customer's situation set them apart. Treating customers as individuals rather than just another transaction fosters strong relationships and builds loyalty, as evidenced by the out-of-state customer's overwhelming satisfaction and strong recommendation.

The efficiency and speed of their repair service, as demonstrated by the 48-hour turnaround for a major issue, are also significant features. This minimizes downtime for customers and gets them back on the road quickly, which is crucial in today's fast-paced world.

The combination of expert repair skills, including handling complex issues and identifying recalls, along with a willingness to offer fair pricing on vehicle sales, makes KnD Automotive a well-rounded automotive service provider.

Promotional information is not explicitly mentioned in the reviews. However, the positive word-of-mouth generated by their exceptional service acts as a powerful form of promotion. The willingness to go above and beyond, as detailed in the long review, is likely to attract customers seeking reliable and trustworthy auto care. Local users are encouraged to contact them directly to inquire about any current specials on services or available vehicles.

For local users in Sheffield and the surrounding areas, KnD Automotive Sales and Service offers a compelling option for their automotive needs. Whether you require expert repair services, including specialized attention for Kia vehicles and recall-related issues, or are in the market for a quality used car, KnD Automotive appears to prioritize customer satisfaction and deliver exceptional results.

To learn more about their specific services, used car inventory, or to schedule a service appointment, local users can contact KnD Automotive Sales and Service directly at (440) 387-3709 or +1 440-387-3709. Visiting their location at 1717 N Ridge Rd, Sheffield, OH 44089, USA, will provide an opportunity to experience their customer-focused approach firsthand and discuss your automotive needs with their knowledgeable team.

In conclusion, KnD Automotive Sales and Service in Sheffield stands out as a dedicated Auto Repair Station that also offers vehicle sales. Their exceptional customer service, particularly the personalized care provided by Dustin, combined with their expert repair capabilities and commitment to efficiency, makes them a highly recommended choice for local users seeking reliable and trustworthy automotive solutions.