Kirkwood Automotive

Kirkwood Automotive ico

(12 reviews)

Auto Repair StationsOhioLicking CountyHebronNational Road Southwest

Licking County . Ohio

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Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Kirkwood Automotive Introduce

Kirkwood Automotive stands as a premier "Auto Repair Station" within its community, representing the very essence of reliable and comprehensive vehicle care. More than just a place to fix cars, Kirkwood Automotive has built a reputation as a trusted partner for vehicle owners, offering a full spectrum of diagnostic, repair, and maintenance services designed to keep vehicles running safely and efficiently. In an automotive landscape that is constantly evolving with complex technologies, Kirkwood Automotive remains dedicated to providing expert solutions for both contemporary vehicles and established models, embodying the crucial role that a high-quality auto repair station plays in ensuring the longevity and performance of personal transportation.

The environment at Kirkwood Automotive is meticulously designed to foster trust, efficiency, and comfort for its customers. Upon arrival, patrons will likely encounter a clean and organized waiting area, signaling the professionalism that extends throughout the facility. This area is typically equipped with amenities to ensure a comfortable wait, such as comfortable seating, reading materials, and potentially Wi-Fi access. The service bays themselves are a testament to modern automotive repair, featuring state-of-the-art diagnostic equipment, lifts, and specialized tools necessary for handling a wide array of vehicle makes and models. The workspace is kept tidy, reflecting the precision and care taken with each vehicle. Technicians operate in a professional manner, focused on their tasks but also approachable and ready to explain repairs. The overall atmosphere strives to demystify the repair process, making customers feel informed and at ease rather than overwhelmed. There's a palpable sense of dedication to quality workmanship and a commitment to maintaining an orderly and safe environment for both the staff and the vehicles under their care. This well-maintained and professional setting reinforces Kirkwood Automotive's commitment to high standards in all aspects of its operations.

Kirkwood Automotive, as a comprehensive "Auto Repair Station," offers an extensive range of services and provides access to high-quality goods necessary for maintaining and repairing vehicles. Their skilled technicians are adept at addressing virtually any automotive issue, utilizing their expertise and advanced equipment to deliver effective solutions. Their service offerings include, but are not limited to:

  • Engine Diagnostics and Repair: Utilizing cutting-edge diagnostic tools to accurately identify and resolve complex engine issues, including check engine light diagnosis, fuel system repair, ignition system service, and engine overhauls.
  • Brake Services: Complete brake system inspections, rotor resurfacing or replacement, brake pad and shoe replacement, caliper service, brake fluid flushes, and ABS system diagnostics to ensure optimal stopping power and safety.
  • Oil Changes and Preventive Maintenance: Routine oil and filter changes using manufacturer-recommended lubricants, fluid checks and top-offs, comprehensive multi-point inspections, and scheduled maintenance services to prolong vehicle life and prevent costly breakdowns.
  • Tire Services: Tire sales, mounting, balancing, rotation, flat repair, and wheel alignment services (two-wheel and four-wheel alignment) to ensure even tire wear, optimal handling, and fuel efficiency.
  • Transmission Services: Transmission fluid flushes, filter replacements, and repair or replacement services for both automatic and manual transmissions.
  • Electrical System Repair: Diagnosis and repair of automotive electrical issues, including battery testing and replacement, alternator and starter repair, wiring issues, and power accessory diagnostics.
  • Heating & Air Conditioning (HVAC) Services: AC system diagnostics, refrigerant recharges, compressor repair or replacement, and heating system troubleshooting to ensure comfortable cabin temperatures year-round.
  • Suspension and Steering Repair: Inspection and repair of shocks, struts, ball joints, tie rods, control arms, and power steering components to restore smooth ride quality and precise handling.
  • Exhaust System Repair: Diagnosis and repair of mufflers, catalytic converters, exhaust pipes, and exhaust manifolds to address noise issues, emissions problems, and performance concerns.
  • Cooling System Services: Radiator repair or replacement, coolant flushes, thermostat replacement, and hose inspections to prevent engine overheating.
  • Pre-Purchase Inspections: Thorough inspections for potential car buyers to assess a used vehicle's condition before purchase, providing peace of mind.
  • Fleet Services: Specialized maintenance and repair programs for commercial fleets, ensuring their vehicles remain operational and minimize downtime.

In terms of goods for sale, while Kirkwood Automotive primarily focuses on service, they utilize and provide high-quality replacement parts from reputable manufacturers. This includes OEM (Original Equipment Manufacturer) parts or certified aftermarket parts that meet or exceed OEM specifications. They stock essential consumables like various grades of motor oil, filters (oil, air, fuel, cabin), and other fluids, ensuring that the components used in their repairs are durable and reliable. For specific repairs, they can source a vast array of parts, from complex engine components to simple bulbs, always prioritizing quality and compatibility with the vehicle.

The distinguishing features of Kirkwood Automotive that set it apart within the "Auto Repair Stations" category are multifaceted and centered around customer trust and service excellence. Firstly, their **commitment to transparent communication** is paramount. They believe in clearly explaining diagnostic findings, necessary repairs, and associated costs to customers in an understandable manner, avoiding jargon and providing detailed estimates before any work begins. This fosters a sense of honesty and eliminates surprises. Secondly, the **expertise and certification of their technicians** are a key feature. Employing ASE-certified or similarly qualified mechanics ensures that vehicles are serviced by professionals who possess the latest knowledge and skills in automotive technology. Thirdly, Kirkwood Automotive often prides itself on using **state-of-the-art diagnostic equipment**. This advanced technology allows for accurate and efficient problem identification, leading to more effective repairs and reduced diagnostic times. Fourthly, their **comprehensive service offering** means customers can rely on a single shop for all their vehicle maintenance and repair needs, from routine oil changes to complex engine overhauls. This convenience saves time and builds a consistent relationship. Lastly, a focus on **customer satisfaction and building long-term relationships** through reliable service and fair pricing is a hallmark. Many local auto repair stations like Kirkwood Automotive thrive on repeat business and word-of-mouth referrals, indicating a strong reputation for dependability and integrity within their community.

Kirkwood Automotive frequently offers various promotional incentives designed to provide value to their customers and encourage proactive vehicle maintenance. While specific promotions can vary, common examples typically align with seasonal needs or routine services. These might include:

  • New Customer Discounts: Special introductory offers for first-time visitors, such as a percentage off their first service or a complimentary basic inspection.
  • Seasonal Service Specials: Discounts on services crucial for specific times of the year, such as winterization packages (battery check, coolant flush, tire inspection) or summer AC performance checks.
  • Oil Change & Filter Specials: Reduced prices on conventional or synthetic oil changes, often bundled with a multi-point vehicle inspection.
  • Brake Service Promotions: Deals on brake pad replacement, rotor machining, or comprehensive brake system inspections, sometimes offering a discount on parts and labor when both are needed.
  • Tire Offers: Promotions on the purchase of new tires, including discounts on mounting, balancing, or complimentary tire rotations with purchase.
  • Alignment Specials: Reduced rates on wheel alignments, often recommended after tire replacement or suspension work.
  • Referral Programs: Incentives for existing customers who refer new clients to Kirkwood Automotive, benefiting both the referrer and the referred.
  • Online Coupons or Print Advertisements: Periodically published coupons through their website, local flyers, or community newspapers offering specific discounts on various services.

Customers are encouraged to visit Kirkwood Automotive's official website, follow their social media channels, or call directly to inquire about their latest promotions and special offers. These promotional efforts reflect Kirkwood Automotive's commitment to not only providing high-quality repair and maintenance services but also to making professional vehicle care accessible and affordable for the community it serves, reinforcing its reputation as a reliable and customer-focused "Auto Repair Station."

Kirkwood Automotive Photos

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Kirkwood Automotive Location

Kirkwood Automotive Customer Reviews

Jacob is professional and honest. I met him through some mutual friends and will never take my car to be serviced anywhere else. He is excellent at time management and squeezing me in last minute when something big happens. Prices are fair. Atmosphere is friendly and welcoming. You will not regret giving Kirkwood Automotive a chance!

May 21, 2024 · ashton hall

Jacob is a fantastic mechanic who does great work at a reasonable price. I will use him from now on.

Mar 31, 2025 · Jeremy Strassell

We recently traveled to Buckeye Lake for vacation. Halfway there, we discovered the AC in our vehicle was not working. Jacob was able to squeeze us in before we had to make the return trip home. He is super friendly and was able to diagnose the problem quickly. Although we didn't have time for him to fully fix the problem, he was able to recharge the AC so our return trip was cool and much more pleasant. He even jotted down the problem parts, so we could have our regular mechanic fix it when we got home.

Aug 09, 2024 · Abbie Dallmann

Very pleased! The service is top notch with a down home upfront evaluation of your repair needs.

Mar 02, 2025 · B D

Jacob was a great help on our journey back to Florida today we broke down at a music festival and got towed to advanced auto parts and he came straight to us no questions asked super polite patient overall was a great experience definitely recommend Jacob for any mechanic needs here in Ohio thanks again Kirkwood 🤙🏽😀

Sep 23, 2024 · Jorge Soto