K & M Auto Repair

K & M Auto Repair ico

(154 reviews)

Auto Repair StationsWest VirginiaWood CountyParkersburgCamden Avenue

Wood County . West Virginia

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Operating Hours

Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 5:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

K & M Auto Repair Introduce

For residents seeking a reliable and comprehensive automotive service provider, K & M Auto Repair stands out as a dedicated Auto Repair Station. This establishment is committed to delivering a wide array of services and goods designed to keep your vehicle running smoothly and safely. When entrusting your car to a repair shop, the environment, the quality of services, distinctive features, and any promotional offers are all crucial considerations. K & M Auto Repair aims to address these needs with professionalism and expertise.

Upon arrival at K & M Auto Repair, customers will typically find a clean and organized facility. The waiting area is generally designed to be comfortable, providing a space where customers can relax while their vehicles are being serviced. Many modern auto repair stations, including K & M Auto Repair, prioritize a tidy and well-maintained workspace, reflecting a commitment to order and efficiency in their operations. This attention to detail in the physical environment often translates to a more methodical approach in the repair process itself. The service bays are usually equipped with the necessary tools and diagnostic equipment, indicating a readiness to handle various types of automotive issues. The overall impression is one of a professional and well-equipped establishment, fostering confidence in the service provided.

K & M Auto Repair, as a full-service Auto Repair Station, offers an extensive range of services to cater to diverse automotive needs. These services typically encompass routine maintenance, diagnostic checks, and more complex repairs. Common services include:

  • Oil Changes: Essential for engine longevity, K & M Auto Repair provides standard and synthetic oil changes, often including filter replacement and a multi-point inspection.
  • Brake Services: This covers everything from brake pad replacement and rotor resurfacing to hydraulic system checks and ABS diagnostics, ensuring optimal stopping power.
  • Tire Services: From new tire sales and installation to rotation, balancing, and flat repair, they address all aspects of tire maintenance for safety and performance.
  • Engine Diagnostics and Repair: Utilizing advanced diagnostic tools, technicians can identify and address issues ranging from check engine light warnings to more intricate engine overhauls.
  • Transmission Services: This includes fluid flushes, filter changes, and repairs for both automatic and manual transmissions.
  • Suspension and Steering Repair: Addressing issues with shocks, struts, ball joints, and power steering systems to ensure a smooth and controlled ride.
  • Heating and Air Conditioning (HVAC) Services: Diagnosis and repair of climate control systems, including refrigerant recharges and component replacement.
  • Battery Testing and Replacement: Ensuring your vehicle's electrical system is functioning correctly, from battery health checks to charging system repairs.
  • Scheduled Maintenance: Adhering to manufacturer-recommended service intervals, including 30,000, 60,000, and 90,000-mile services, to prevent major issues and maintain warranty validity.
  • Pre-Purchase Inspections: Offering thorough inspections for individuals considering buying a used vehicle, providing peace of mind.

What often sets K & M Auto Repair apart are its specific features and the approach it takes to customer service. One prominent feature is the likely emphasis on employing certified technicians. Many reputable auto repair stations invest in ensuring their staff are ASE (Automotive Service Excellence) certified, which signifies a high level of expertise and ongoing training in various automotive systems. This commitment to skilled labor ensures that repairs are performed accurately and efficiently. Another key feature is the use of modern diagnostic equipment. As vehicles become increasingly complex with advanced electronics, up-to-date diagnostic tools are crucial for accurately identifying issues, reducing guesswork, and ultimately saving customers time and money. Furthermore, K & M Auto Repair likely prioritizes transparent pricing and communication. This means providing clear, detailed estimates before any work begins, explaining the necessary repairs in understandable terms, and keeping customers informed throughout the service process. Many establishments also offer warranty on parts and labor, providing an extra layer of assurance to customers regarding the quality and durability of the repairs performed. Some auto repair stations also offer conveniences like shuttle services or loaner vehicles, although specific availability would need to be confirmed directly with K & M Auto Repair.

In terms of promotional information, K & M Auto Repair, like many local businesses, often utilizes various strategies to attract and retain customers. These promotions can vary but commonly include:

  • New Customer Discounts: A common offering to encourage first-time visitors, perhaps a percentage off their first service or a specific discount on an oil change.
  • Seasonal Specials: Promotions tied to specific times of the year, such as "winter readiness" checks or "summer AC service" discounts.
  • Service Bundles: Combining multiple services, like an oil change and tire rotation, at a reduced price compared to purchasing them individually.
  • Loyalty Programs: Rewards or discounts for returning customers who frequent their services.
  • Online Coupons: Discounts accessible through their website or local online directories, making it easy for customers to find deals.
  • Referral Programs: Encouraging existing customers to refer new ones by offering incentives for successful referrals.
  • Free Inspections: Often, a basic multi-point inspection or a brake inspection might be offered free of charge with other services, or as a standalone promotional item.

To confirm current promotions, it is always advisable for local users to visit the K & M Auto Repair website directly or contact them by phone. K & M Auto Repair positions itself as a reliable and customer-focused Auto Repair Station, striving to provide essential automotive services with a commitment to quality and transparency. Their aim is to be the go-to destination for vehicle owners in the community, ensuring their cars remain safe and dependable on the road.

K & M Auto Repair Photos

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K & M Auto Repair Location

K & M Auto Repair Customer Reviews

Needed window regulator and motor replaced, they said "1 hour" and 60 minutes later they called and said it was done. So happy, going back next week for rear U joint. Thanks y'all!

May 22, 2025 · P Harris

Made a appointment at 10am for just a routine check went in and was told it would be awhile. The receptionist told me had 10 keys in drop box. What’s the purpose of making appointment if they don’t honor it. Had vehicle there a number of times and they do not get in a hurry to get you out. Poor service. Will not be going back and would mot recommend to anyone.

Mar 31, 2025 · Donna Bryan

We took our Jeep here after it broke down on the road. First off, they said we would have it back by the end of the week and we got it three weeks later. We went in a few days after we dropped it off to find it completely ransacked and over $1,000 worth of stuff stollen, and a few days of medications that my girlfriend had in her bag. There was also a new dent in the hood. (I included pictures of the dent and the way it looked on the interior). When we got it back they told us that the starter, that was brand new, was “broken” and when we asked for it, they said that they couldn’t find it. When we drive it for less than 5 miles it was already smelling like it was overheating. If we press the gas all the way, the check engine light flashes. The car also gave us a warning that the IOD fuse was out and the radio wasn’t working at all. When we talked to the owner about everything stollen, he blamed us and was lying through his teeth. He told us that the officer had pictures of the vehicle, when the officer looked at them on my phone and didn’t take his own. They also charged $29 extra dollars to our account and we don’t know why. That may not sound like a lot, but I work for EMS and had to go to Morgantown the next day, and that was my lunch money. DO NOT GO HERE!

Aug 23, 2023 · Morganne Johnson

K&M always comes through with the best customer service, cheapest labor rates and best quality as far as getting the work done correctly. Highly recommended to anyone.

Mar 31, 2025 · Bobby Bryant

Never take your vehicle here for repairs! ! Kenny Westfall the owner will take on the job but will keep your vehicle as long a he wants to and then when you finally have ha enough of his pacrastination he will tell you to just get it towed to another shop ! He said he would start my blue Cadillac in a week but he didn't start for over 2 months after I had to continually get on him about it and he also had my white cadillac for a month without anything done to it ! He does not call you for any updates and let's you think they are working in it but when you call in to see if you car is ready they will say we need this or that without contacting you about it or just ordering what you need ! Kenny is a very unhonest person and and looks for conflict to get out of doing the work he willingly took on : Do not use the auto repair shop and if so you don't say I didn't yell you so 🤦🏾‍♂️

Jan 25, 2025 · Mike Littleton