1-800 Radiator & A/C-Parksburg

1-800 Radiator & A/C-Parksburg ico

(5 reviews)

Auto Repair StationsWest VirginiaWood CountyParkersburgDivision Street

Wood County . West Virginia

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  • +1 304-344-2026
  • www.radiator.com
  • 900 Division St, Parkersburg, WV 26101, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

1-800 Radiator & A/C-Parksburg Introduce

For residents and automotive professionals in Parksburg seeking reliable and readily available auto parts, 1-800 Radiator & A/C-Parksburg stands as a significant resource within the "Auto Repair Stations" platform category. While categorized for auto repair stations, this local branch primarily functions as a comprehensive distributor of automotive components, offering a vast inventory to meet various vehicle maintenance and repair needs. It’s important to note that while they provide the parts essential for repairs, their core service is parts distribution rather than performing the repair work themselves.

Environment and Accessibility

As a local branch of a nationwide network, 1-800 Radiator & A/C-Parksburg benefits from the robust infrastructure of a larger organization while maintaining a local presence. While specific details about the Parksburg location's physical environment (e.g., waiting area ambiance, specific decor) are not readily available, the focus is on efficient inventory management and swift dispatch. The operational model emphasizes accessibility and speed, ensuring that customers, whether professional repair shops or individual car owners, can quickly acquire the necessary parts. Their business hours typically cater to both professional and DIY schedules, with operations often extending beyond standard weekday hours to include Saturdays, allowing for greater convenience.

Comprehensive Services and Product Offerings

1-800 Radiator & A/C-Parksburg excels in providing a broad spectrum of automotive parts, specializing in cooling and air conditioning systems. Their extensive inventory typically includes, but is not limited to, the following:

  • Radiators: A core product, with a wide selection for various makes and models.
  • A/C Components: This encompasses a full line of air conditioning parts, including A/C compressors, condensers, and complete A/C kits.
  • Fan Assemblies: Essential for maintaining optimal engine temperature.
  • Fuel Pumps: Critical components for fuel delivery systems.
  • Charge Air Coolers: Important for turbocharged or supercharged engines.
  • Bolt-on Exhaust Systems: Providing solutions for exhaust system repairs and upgrades.
  • DPF (Diesel Particulate Filters): Catering to diesel vehicle needs.

Beyond these primary offerings, select markets may also carry additional items such as lighting, mirrors, gas tanks, filler necks, heater cores, evaporators, and rotating electrical parts. This broad product line makes them a versatile supplier for a wide range of automotive repair requirements. Their strength lies in their extensive inventory, often boasting the largest selection of radiators, condensers, and related thermal components in the nation through their collective network.

A key service differentiator for 1-800 Radiator & A/C-Parksburg is their commitment to rapid and reliable parts delivery. They offer multiple delivery options, including "hot shot" or on-demand delivery for urgent needs within their local footprint, and routed daily deliveries. For locations further afield or specific requirements, next-day shipping is also available across most of the U.S. and Canada. This focus on swift delivery minimizes downtime for repair shops and reduces inconvenience for individual customers.

Furthermore, they empower "do-it-yourself" enthusiasts by providing not only parts but also expert assistance. Their staff of technicians is available to answer questions and ensure customers get the correct part for their vehicle, even offering support for installation queries. This commitment to customer service extends beyond the point of sale, offering a valuable resource for those undertaking their own repairs.

Distinctive Features and Competitive Advantages

Several features distinguish 1-800 Radiator & A/C-Parksburg in the auto parts market:

  • Vast Inventory and Availability: Leveraging a network of over 200 locations nationwide, they maintain a massive inventory, significantly increasing the likelihood of having the required part in stock for immediate dispatch. This network allows for high in-stock rates, with over 90% in most part categories, and 99% fill rates on parts one day away.
  • Proprietary Technology and Supply Chain: The company utilizes cutting-edge proprietary software and a sophisticated purchasing system. This technology optimizes inventory management, streamlines ordering processes, and enhances customer relationship management. It allows them to source parts from over a hundred major manufacturers, ensuring a wide selection and competitive pricing. This integrated system provides a strong competitive advantage by enabling efficient operations and accurate inventory tracking.
  • Quality and Warranty: 1-800 Radiator & A/C-Parksburg emphasizes providing premium products, with many items carrying a lifetime warranty. They also offer a competitive labor warranty of up to 24 months or 24,000 miles on applicable products, demonstrating confidence in the quality of their parts.
  • Customer-Centric Approach: Their business model prioritizes getting the right part to the customer quickly. This is evident in their multiple delivery options and the availability of expert technicians to assist with part selection and installation questions. They cater to a diverse customer base, including auto repair shops, gas stations, body shops, new and used car dealers, and individual DIYers.
  • Local Ownership with National Backing: While the Parksburg location is locally owned and operated, it benefits from the extensive buying power, technological support, and marketing systems provided by the larger 1-800 Radiator & A/C franchise network, which is part of Driven Brands, a leading automotive aftermarket franchise company. This combination offers the personalized service of a local business with the resources of a national powerhouse.

Promotional Information and Value Proposition

1-800 Radiator & A/C-Parksburg's promotional efforts are centered around its core value propositions: speed, inventory depth, and quality. They aim to be the go-to source for automotive heating and cooling parts, and related components, by offering:

  • Same-Day or Rapid Delivery: A significant selling point for repair shops and individuals who need parts quickly to minimize vehicle downtime. The promise of parts delivered "in a matter of hours" is a strong draw.
  • Competitive Pricing: Their extensive buying power through the franchise network allows them to offer competitive prices on their parts, making quality components accessible.
  • "Lowest Price Guarantee": In some cases, they may offer a "lowest price guarantee," indicating their confidence in their pricing strategy.
  • Expert Support for DIYers: Actively encouraging and assisting DIY customers by providing technical guidance and ensuring they purchase the correct part, reducing frustration and potential errors.
  • Trusted Brand: As a BBB Accredited business with a history spanning back to 1983 (company founding), they aim to build and maintain trust with their customer base through reliable service and products. While customer reviews vary, the overall sentiment often highlights their helpfulness and knowledge.

In summary, 1-800 Radiator & A/C-Parksburg serves as a vital hub within the local automotive ecosystem. While classified under "Auto Repair Stations," their primary role is as a specialized auto parts distributor, focusing on cooling and air conditioning components, fuel pumps, and other essential parts. They differentiate themselves through a vast, readily available inventory, rapid delivery services, cutting-edge technology, and a commitment to customer support, catering to both professional mechanics and individual car owners in Parksburg and the surrounding region. Their business hours typically include Monday to Friday from 8:00 AM to 5:30 PM, and Saturdays from 9:00 AM to 2:00 PM, with Sundays closed, ensuring accessibility for various needs.

1-800 Radiator & A/C-Parksburg Photos

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1-800 Radiator & A/C-Parksburg Location

1-800 Radiator & A/C-Parksburg Customer Reviews

Very helpful, great prices and service

Sep 01, 2021 · Dana church

Good Place for radiators, and helpful and friendly staff.

Jun 12, 2023 · Matthew Park

Good prices and customer service

Feb 10, 2021 · Keith Parker

May 16, 2022 · Robert McFee

May 06, 2021 · Timothy Horne