Jim White Honda Service Department

Jim White Honda Service Department ico

(17 reviews)

Auto Repair StationsOhioLucas CountyMaumeeSouth Reynolds Road

Lucas County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 419-893-5581
  • www.jimwhitehonda.com
  • 1505 S Reynolds Rd, Maumee, OH 43537, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Jim White Honda Service Department Introduce

The Jim White Honda Service Department operates as a specialized "Auto Repair Station" meticulously designed to cater to the unique needs of Honda vehicles and their owners. Located within the larger Jim White Honda dealership, this service center provides an integrated experience for maintenance, repair, and genuine Honda parts, ensuring that vehicles receive care that aligns with manufacturer standards and specifications. For Honda owners in the local area, it represents a trusted resource for preserving their vehicle's performance, safety, and longevity.

The **environment** at Jim White Honda Service Department is typically clean, professional, and customer-centric, reflective of a modern automotive dealership. Upon arrival, customers are usually greeted by service advisors in a dedicated reception area, often equipped with comfortable seating, complimentary Wi-Fi, and sometimes refreshments, aiming to make the waiting experience as pleasant as possible. The service bays themselves are well-lit, organized, and equipped with state-of-the-art diagnostic tools and specialized equipment specifically designed for Honda vehicles. This ensures that technicians have the precise instruments needed for accurate and efficient repairs. The atmosphere prioritizes transparency, with service advisors often explaining recommended services clearly and providing detailed estimates. There is a strong emphasis on maintaining a clean and safe working environment, which translates to a professional and trustworthy impression for customers. Many dealership service centers also offer amenities like shuttle services or loaner vehicles, minimizing inconvenience for customers whose vehicles require more extensive repairs or longer service times.

The **services** offered by the Jim White Honda Service Department are comprehensive, covering the full spectrum of maintenance and repair needs for Honda cars, trucks, SUVs, and hybrids. A primary focus is on **routine maintenance**, which includes essential services such as **oil changes**, offered with various oil types including synthetic, as well as **tire rotations, balancing, and pressure checks** to maximize tire life and performance. **Brake services** are a cornerstone, encompassing inspections, pad and rotor replacement, and fluid checks to ensure optimal stopping power. They perform **battery diagnostic tests and replacements**, crucial for reliable vehicle starting. Beyond these basics, the department handles more intricate vehicle systems. This includes **wheel alignments**, essential for proper handling and tire wear, and **suspension inspections and repairs** to maintain ride comfort and stability. **Engine diagnostics** are performed using advanced Honda-specific tools to accurately identify and resolve issues with the powertrain. They also offer **transmission fluid flushes and filter replacements**, vital for transmission health, and **coolant system services** to prevent overheating. For occupant comfort, **heating and air conditioning system checks and repairs** are readily available. Furthermore, the Jim White Honda Service Department provides **multi-point inspections** with many services, proactively identifying potential issues before they become major problems. They also manage **recall repairs** and **warranty work**, leveraging their direct connection to Honda to ensure proper resolution using authorized parts and procedures. This specialized expertise extends to hybrid vehicle service, where trained technicians understand the unique requirements of Honda's hybrid powertrains.

Key **features** of the Jim White Honda Service Department distinguish it from independent repair shops. A significant feature is the employment of **factory-trained and certified Honda technicians**. These technicians undergo continuous training directly from Honda, ensuring they are up-to-date with the latest vehicle technologies, diagnostic procedures, and repair methods specific to Honda models. This specialized knowledge often leads to more accurate diagnoses and efficient repairs. Another crucial feature is the exclusive use of **Genuine Honda Parts**. These parts are designed, tested, and manufactured to the exact specifications of Honda vehicles, guaranteeing proper fit, performance, and durability, and often come with a manufacturer's warranty. This commitment to OEM (Original Equipment Manufacturer) parts helps maintain the vehicle's integrity and resale value. The service department also benefits from direct access to **Honda's technical resources and service bulletins**, allowing them to address known issues and perform repairs according to the most current factory recommendations. Many reviews highlight the **professionalism and courteousness of the service staff**, including service advisors, who are often praised for their clear communication and willingness to explain complex repairs. The availability of **online appointment scheduling** provides immense convenience, allowing customers to book service at their leisure. Some locations may offer a **comfortable customer lounge** with amenities such as Wi-Fi, television, and refreshments, creating a positive waiting experience. The dealership's overall commitment to **customer satisfaction** is often a prominent feature, with staff striving to provide a smooth and reassuring service process.

In terms of **promotional information**, the Jim White Honda Service Department frequently offers various incentives to attract and retain customers. Common **promotions** include competitive pricing on routine services like **oil changes and tire rotations**, often advertised with specific discounts or as part of a package deal. You might find **specials on brake service, battery checks, or wheel alignments**. Many dealerships, including Jim White Honda, participate in **Honda Service Pass** programs or offer complimentary maintenance for new vehicle purchases for a certain period or mileage. They regularly provide **service coupons** accessible via their website or through direct mail, offering discounts on specific repairs or parts. Seasonal promotions are also common, such as deals on winterization services or pre-vacation inspections. Online booking platforms often feature these current specials, making it easy for customers to identify cost-saving opportunities. Additionally, they may promote their use of **genuine Honda parts** and the expertise of their certified technicians as a value proposition, emphasizing the long-term benefits of factory-authorized service. Loyalty programs or incentives for repeat customers can also be part of their promotional strategy, aiming to build a strong, ongoing relationship with Honda owners in the community. These promotions are designed to make high-quality, manufacturer-specific service more accessible and appealing to local drivers.

In conclusion, the Jim White Honda Service Department stands as a prime example of an "Auto Repair Station" that combines the convenience of a local service center with the specialized expertise and resources of a factory-authorized dealership. Its professional environment, comprehensive range of services utilizing genuine parts, and commitment to customer satisfaction, coupled with regular promotional offers, establish it as a reliable and preferred choice for Honda owners seeking expert care for their vehicles.

Jim White Honda Service Department Photos

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Jim White Honda Service Department Location

Jim White Honda Service Department Customer Reviews

Samuel Sparmbleck provided outstanding customer service. He was kind, polite, and cummunicated exactly how he and his team of techs were going to service our CRV. While we were waiting, we could see that Sam provided the same excellent services with all customers he worked with. Moreover, Sam was honest. We will definitely keep bringing our two Hondas to Sam for Service.

Jan 04, 2025 · Rob Shell

We were on a road trip, far from home, when our Honda Odyssey began acting up. We made a desperate call to Jim White Honda, and the care and attention we received was top notch from start to finish. Chad Stilwell took care of us, gave us an excellent restaurant recommendation, kept in touch as promised, and had our van back to us within 4 hours so we could get on our way. I wish we lived closer to Jim White Honda - I'm already considering driving back to Maumee the next time we need scheduled service, even though it's 6 hours from home. Our vehicle is running smoother than expected, and the issues are totally fixed, even the recall I had been putting off. Huge thanks to Chad and the service team at Jim White Honda - you're our heroes!!

Oct 14, 2024 · Grace Chong

If I could rate it a zero, I would. Manager is an absolute jerk. My vehicle is in their system, they sold me the incorrect transmission fluid. I dumped one bottle in my vehicle before checking the label— trusting that the guy gave me the right fluid. Called parts department and the guy couldn’t believe his fellow employees mistake. Asked the manager for a flush because of their mistake— they brick walled me, wouldn’t do anything to right their wrong. He said that as far as he was concerned, we asked for transmission fluid and they sold it to us. He did exchange the fluid I had, but wouldn’t do a flush, discount on additional fluid so I could flush, or anything. Acted like it was my fault. Checked with another dealership and this type of transmission fluid has never been used for any of the pilots. It was phased out of any Honda vehicles after 2014. I have a 2018 pilot. Put it all on the little guy. Sick.

Aug 19, 2023 · Russell Fleetwood

I can't give 5 stars yet. I am new to their website. But, they can do better in their calendar in the application, so people don't have to spend all day backing up the years from 2023 to the 1960, it's unprofessional IT person who designed it.

Sep 27, 2023 · mohammad yasin

They took advantage of my 16 year old son! He called to get a new key fob with remote starter for our Honda accord. The quoted him $220. When he showed up they charged him $360 for a new key fob with no remote starter. I’m done here.

Nov 16, 2023 · Daniel Hardern