JAM Best-One Fleet Service of Maumee

JAM Best-One Fleet Service of Maumee ico

(11 reviews)

Auto Repair StationsOhioLucas CountyMaumeeIllinois Avenue

Lucas County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 419-891-7973
  • www.jambestone.com
  • 532 Illinois Ave, Maumee, OH 43537, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

JAM Best-One Fleet Service of Maumee Introduce

Welcome to the essential Auto Repair Stations category, where we present JAM Best-One Fleet Service of Maumee. Located conveniently at 532 Illinois Ave, Maumee, OH 43537, USA, this facility is a key provider of comprehensive automotive services, catering to both extensive commercial fleets and individual passenger vehicles. For direct contact and service inquiries, you can reach them at (419) 891-7973, or via mobile at +1 419-891-7973.

While the initial information might label this establishment as an "auto parts store," it's important to clarify that JAM Best-One Fleet Service of Maumee operates as a full-fledged Auto Repair Station with a strong emphasis on fleet services and tire sales and service. Their business model revolves around providing comprehensive maintenance, repair, and tire solutions for a wide range of vehicles. Their association with the "Best-One" network signifies access to collective buying power, suggesting competitive pricing for tires and other services, a valuable benefit for customers. The reviews, despite one critical feedback regarding a specific service, highlight their capability in handling diverse automotive needs, from tire issues on semi-trucks to more general mechanical work.

The environment at JAM Best-One Fleet Service of Maumee is geared towards efficiency and handling a significant volume of vehicles, particularly those of a commercial nature. You can expect a spacious and well-equipped service center with multiple bays to accommodate various vehicle sizes, including semi-trucks. The facility is likely maintained to industry standards for cleanliness and organization, ensuring a professional workspace for their technicians. While specific details about a customer waiting area are not provided, it's reasonable to assume a functional space is available for clients to discuss their vehicle needs and await service. The presence of a team, as indicated in one review mentioning "Justin and Joe worked great as a team," suggests a collaborative and coordinated approach to service delivery. This type of environment is crucial for prompt service, especially for commercial clients where vehicle downtime directly impacts operations.

The services offered by JAM Best-One Fleet Service of Maumee are extensive, making them a comprehensive Auto Repair Station with a specialized focus on fleet management. Their core offerings include a wide range of tire services, from sales of new tires (including commercial and specialty tires) to mounting, balancing, rotation, and flat tire repair. As noted in a positive review, they efficiently handled low air pressure on a semi-tire and also performed a rotation, demonstrating their expertise in this area. Beyond tires, their capabilities likely extend to general vehicle maintenance and repair. For fleet clients, this encompasses preventive maintenance programs designed to keep vehicles running smoothly and minimize unexpected breakdowns. This includes services like oil changes, brake inspections and repairs, suspension work, and wheel alignments. While one customer had a negative experience with an alignment, it highlights that alignments are indeed a service they provide. Their comprehensive approach to fleet maintenance often includes services like radiator and cooling system repair, electrical system repair, and liftgate repair for commercial vehicles. They also offer crucial 24/7 roadside service, a vital offering for commercial fleets that require immediate assistance on the road, ensuring minimal disruption to operations.

Several features stand out for JAM Best-One Fleet Service of Maumee. Their specialization in fleet services is a significant differentiator, indicating tailored solutions for businesses managing multiple vehicles. This focus often translates into a deeper understanding of the unique demands and complexities of commercial vehicle maintenance. The availability of 24/7 emergency assistance ("Road Knight emergency assistance") is a critical feature, offering peace of mind to commercial drivers and fleet managers by ensuring help is always available. The mention of "reasonable pricing and timely service" in a positive review highlights their commitment to value and efficiency. The staff, including individuals like "Mike," appear to be responsive and communicative, setting realistic expectations for service duration. While there was a critical review regarding an alignment and communication, it's important to note that the positive feedback praises the team's coordination and customer-centric approach, where Justin and Joe "communicated to make sure everything was done to my liking." This indicates a general emphasis on customer satisfaction and active listening. Furthermore, their affiliation with the broader Best-One network suggests a commitment to industry standards and potentially access to a wider range of resources and expertise.

Regarding promotional information, JAM Best-One Fleet Service of Maumee leverages its reputation for being a reliable partner for fleet operations and individual vehicle owners. Their direct phone lines, (419) 891-7973 and +1 419-891-7973, serve as primary points of contact for inquiries about services, pricing, and potential promotions. For commercial accounts, they likely offer tailored service contracts and bulk discounts for fleet maintenance. For all customers, their emphasis on "reasonable pricing" and "timely service" acts as an ongoing value proposition. While specific advertisements or discount programs are not provided in the given information, establishments within the Best-One network frequently offer promotions on tires and various auto care services such as brake inspections, battery checks, and general maintenance discounts. Prospective customers, especially fleet managers, are encouraged to directly contact JAM Best-One Fleet Service of Maumee to discuss their specific needs and inquire about any available deals or long-term service agreements. Their commitment to building lasting relationships, as implied by the customer who stated, "I will definitely go back when the time comes," underscores their focus on earning repeat business through consistent, quality service.

JAM Best-One Fleet Service of Maumee Photos

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JAM Best-One Fleet Service of Maumee Location

JAM Best-One Fleet Service of Maumee Customer Reviews

In June, I had an alignment done after installing new struts, trusting the shop to get it right. A few weeks later, I noticed unusual tire wear and checked the camber angle myself, which visibily looked off. I contacted the dealer, who recommended a camber of 0.58 degrees, but the shop had set mine at 2.4 and 2.6—way outside the correct range. I went back to the shop, on a time crunch before a cross country drive, where they nervously brushed off my concerns and shoed me away. Frustrated, I did a manual alignment with the help of a local mechanic, where we found one of the lower strut bolts was not tight—an obvious negligence by the shop on top of their alignment system having the incorrect angles. Their dismissive attitude and refusal to acknowledge the possibility of a mistake led me to write this review.

Oct 24, 2024 · David Lieb

I called and explained to Mike I had low air on a semi tire and needed it looked at. He said, "Bring it in and probably take 1 hour." I asked to have the drives rotated also. Repair and rotate took less than 1 hour! Justin and Joe worked great as a team and communicated to make sure everything was done to my liking. Reasonable pricing and timely service! I will definitely go back when the time comes. Thanks, guys!

May 14, 2024 · Matthew Gillingham

Blew a semi tire and they closed in 30 min but told me to come in and they’d get it changed , awesome team !! Thanks for the good customer service!!

Jan 19, 2023 · Brent Stewart

Very good place, friendly guys. Fair price. Quick and quality. Thank you guys.

Dec 27, 2024 · Ayrat Gareev

I really had a great experience with tire service. Mike and the staff tech were very helpful with a tire issue I had. I would highly recommend them.

Jul 28, 2022 · David Baily