Jenkins & Wynne Lincoln Collision

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Auto Repair StationsTennesseeMontgomery CountyClarksvilleTrenton Road

Montgomery County . Tennessee

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  • +1 931-538-7707
  • www.jenkinsandwynnelincoln.com
  • 2655 Trenton Rd, Clarksville, TN 37040, USA

Operating Hours

Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Jenkins & Wynne Lincoln Collision Introduce

For vehicle owners in Clarksville, Tennessee, and the surrounding areas in need of expert collision repair, Jenkins & Wynne Lincoln Collision stands as a highly reputable and well-equipped facility within the broader category of Auto Repair Stations. Located at 2655 Trenton Rd, Clarksville, TN 37040, USA, this dedicated collision center is part of the larger Jenkins & Wynne automotive group, known for its comprehensive services and commitment to customer satisfaction across various brands, including Lincoln, Ford, and Honda. This introduction will objectively detail the environment, the specialized services offered, the distinguishing features that highlight their advanced capabilities, and general information about potential promotional benefits, all based on available public information and customer testimonials.

The environment at Jenkins & Wynne Lincoln Collision is characterized by a focus on professionalism, advanced technology, and a commitment to restoring vehicles to their pre-collision condition. As a specialized collision center, the facility houses state-of-the-art equipment designed for precision auto body repair and refinishing. Key elements of their operational environment include:

  • Downdraft Paint Booths: These advanced booths ensure a clean, dust-free environment for painting, leading to a superior finish that matches factory quality.
  • Electronic Paint Matching System: Utilizing Sikkens Paint and an electronic system, they can precisely match factory paint colors, ensuring seamless repairs.
  • Car-O-Liner Electronic Measuring System and Frame Racks: These tools allow for precise structural repairs, ensuring the vehicle's frame is restored to exact specifications, which is crucial for safety and handling.
  • Eurovac Sanding Vacuum: This system maintains a dust-free sanding environment, contributing to a cleaner shop and a better paint finish.
  • Pro Spot Welding Equipment: Used for repairs that mimic factory welds, ensuring structural integrity and safety.

The overall facility is noted in reviews for being "Very Clean" and "well kept," contributing to a positive customer experience. While specific details about a dedicated customer waiting area for the collision center are not separate from the broader dealership amenities, the general Jenkins & Wynne facilities are well-regarded, with amenities like a "clean well kept playground" for children and comfortable waiting areas, suggesting a customer-friendly approach even within the collision repair context. The professionalism of the staff further enhances this environment, as customers consistently rate "Overall facilities" as 5.0 out of 5.0.

As a specialized Auto Repair Station focusing on collision repair, Jenkins & Wynne Lincoln Collision offers a comprehensive range of services aimed at restoring vehicles after accidents. Their primary offerings include:

  • Full Auto Body Repair: From minor dents and scratches to major structural damage.
  • Frame Straightening: Utilizing advanced measuring systems to restore the vehicle's frame to factory specifications.
  • Paint and Refinishing: Expert paint matching and application using quality Sikkens Paint and Downdraft Paint Booths to achieve a flawless finish.
  • Dent Removal: Including paintless dent repair (PDR) where applicable, and traditional dent removal methods.
  • Parts Replacement: Sourcing and installing genuine OEM (Original Equipment Manufacturer) parts designed specifically for Ford, Lincoln, and Honda vehicles, ensuring proper fit and performance.
  • Glass Repair and Replacement: Addressing damaged windshields, windows, and mirrors.
  • Bumper Repair and Replacement: Comprehensive service for damaged bumpers.
  • Assistance with Insurance Claims: Their estimators work with most insurance companies, and they are Direct Repair Program (DRP) members with State Farm and Farm Bureau, streamlining the claims process for customers.
  • Post-Repair Inspections: Ensuring that all repairs meet safety and quality standards before vehicle return.

Their capabilities extend to handling all makes and models, but with specialized expertise and certifications for Lincoln, Ford, and Honda vehicles, given their affiliation with the Jenkins & Wynne dealerships for these brands.

Distinguishing Features and Customer Experience

Jenkins & Wynne Lincoln Collision distinguishes itself through several key features that contribute to its high customer satisfaction ratings. A prominent feature is their highly certified and skilled technicians. Their technicians are I-Car Certified, which is the highest certification level in the collision repair industry. They are also a Pro-First shop for Honda and an I-Car Gold Class shop, signifying the highest industry rankings for their expertise and commitment to quality. This extensive certification ensures that repairs are performed to the highest standards, utilizing the latest techniques and equipment.

Another distinguishing factor is their commitment to restoring vehicles to pre-collision condition. They emphasize using precise electronic measuring systems and factory-similar welding techniques to ensure that vehicles are not just aesthetically repaired but also structurally sound and safe. This meticulous attention to detail ensures that the vehicle retains its original performance and safety integrity.

The consistent positive feedback from customers highlights their exceptional customer service. Reviewers frequently give 5.0 ratings for "Customer service," "Quality of repair," "Overall facilities," and "Overall experience." Comments like "Very Professional," "SO AWESOME!", and "Fast, friendly service" are common. The staff is consistently described as "friendly, knowledgeable," and "extremely helpful." One customer recounted a positive experience where a part of their car was damaged during service, and "Ford had no hesitation to apologize and quickly fix it for me. Really great service," demonstrating their commitment to accountability and resolution.

Their ability to work seamlessly with insurance companies, being Direct Repair Program (DRP) members with major insurers like State Farm and Farm Bureau, simplifies the often-stressful process of collision repair for customers. This partnership helps streamline approvals and ensures that repairs are covered properly, alleviating a significant burden from the vehicle owner.

The Jenkins & Wynne group as a whole also emphasizes building "relationships that go far beyond the transaction," providing "every guest with an exceptional sales and service experience." This overarching philosophy likely extends to their collision center, fostering trust and encouraging repeat business, even in challenging circumstances like post-accident repairs.

Promotional Information and Contact Details

While specific, publicly advertised promotional offers exclusively for Jenkins & Wynne Lincoln Collision are not extensively detailed, collision centers typically offer various benefits to their customers. These can include:

  • Insurance Assistance: Their expertise in working with various insurance providers, including being DRP members, acts as a significant benefit, helping customers navigate the claims process efficiently.
  • Free Estimates: Most reputable collision centers, including this one, would provide free, detailed estimates for repair work.
  • Lifetime Guarantees/Warranties: Often, high-quality collision centers offer warranties on their repairs for as long as the customer owns the vehicle, ensuring peace of mind.
  • Rental Car Assistance: Helping customers arrange for rental vehicles while their car is being repaired.
  • Customer Pick-up/Drop-off: As part of a larger dealership, they might offer convenient transportation services.

To get the most accurate and up-to-date information regarding their services, to schedule an estimate, or to inquire about any current programs or partnerships that might benefit your repair, it is highly recommended to contact Jenkins & Wynne Lincoln Collision directly. They can be reached by phone at (931) 538-7707 or via mobile at +1 931-538-7707. Their dedicated collision center email is also listed as bodyshop@jenkinsandwynne.com. Visiting their facility at 2655 Trenton Rd, Clarksville, TN 37040, USA, will allow customers to speak with their estimators and see the advanced equipment firsthand, providing a comprehensive understanding of their capabilities and commitment to restoring vehicles safely and effectively.

Jenkins & Wynne Lincoln Collision Location

Jenkins & Wynne Lincoln Collision Customer Reviews