Jaguar Brooklyn Parts Center

Jaguar Brooklyn Parts Center ico

(10 reviews)

Auto Repair StationsNew YorkKings CountyConey IslandNeptune Avenue

Kings County . New York

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 929-583-5035
  • www.jaguarbrooklyn.com
  • 809 Neptune Ave, Brooklyn, NY 11224, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Jaguar Brooklyn Parts Center Introduce

For discerning owners of Jaguar and Land Rover vehicles in Brooklyn, NY, and the wider New York City metropolitan area, the Jaguar Brooklyn Parts Center, located at 809 Neptune Ave, Brooklyn, NY 11224, USA, stands as the definitive resource for authentic automotive components. This center is an integral part of the larger Jaguar Land Rover Brooklyn dealership, ensuring a seamless and comprehensive experience for luxury vehicle maintenance and repair. They can be reached directly at (929) 583-5035 or +1 929-583-5035.

Environment and Customer Experience:

The Jaguar Brooklyn Parts Center operates within the sophisticated and well-maintained environment of the Jaguar Land Rover Brooklyn dealership. Customers consistently describe the dealership as "very clean well organized," which extends to the parts department itself. This pristine and orderly setting reflects the premium nature of the brands it serves. The staff, including individuals like "Eddie from parts," are frequently lauded for being "very friendly" and going "above and beyond to take care of me and his customers." This dedication to exceptional customer service ensures that every visit, whether for a specific part or an inquiry, is a welcoming and efficient experience. The presence of comfortable waiting areas, Wi-Fi, and TVs within the broader dealership amenities further enhances the customer experience, making it convenient and pleasant even during service appointments. The professional demeanor and expertise of the team are crucial in fostering an environment of trust and confidence, especially when dealing with high-value luxury vehicle components.

Services and Goods Offered:

As a specialized "Auto Repair Station" within the dealership framework, the Jaguar Brooklyn Parts Center primarily focuses on providing genuine Original Equipment Manufacturer (OEM) parts and accessories for Jaguar and Land Rover vehicles. This commitment to OEM parts is a critical distinction, as these components are "built, tested and certified by the Original Equipment Manufacturer," ensuring a perfect fit, optimal performance, and the preservation of the vehicle's integrity and warranty. Key services and goods include:

  • Genuine OEM Parts Sales: A comprehensive inventory of authentic Jaguar and Land Rover parts, ranging from engine components and brake systems to electrical parts and body panels. This ensures that any replacement part meets the exact specifications and quality standards of the original vehicle.
  • Accessories Sales: A wide selection of genuine accessories designed to enhance the vehicle's functionality, aesthetics, or protection, from roof racks and floor mats to advanced technology upgrades.
  • Parts Ordering: For parts not immediately in stock, the center offers efficient ordering services. Customers can easily inquire about or order specific parts online or by phone, often with the option for installation by certified technicians.
  • Wholesale Parts: The center also caters to wholesale needs, making it a valuable resource for independent repair shops specializing in Jaguar and Land Rover vehicles, ensuring they too can access genuine parts.
  • Expert Parts Consultation: Knowledgeable staff, like Eddie, are available to assist customers in identifying the correct parts for their specific vehicle models and needs, providing expert guidance and ensuring the right purchase the first time. This is particularly crucial for luxury vehicles with complex systems.

The Parts Center works hand-in-hand with the dealership's Service Department, ensuring that all repairs and maintenance are performed using the highest quality, authentic parts, which is essential for maintaining the performance and resale value of Jaguar and Land Rover vehicles.

Features and Distinguishing Aspects:

The Jaguar Brooklyn Parts Center distinguishes itself through several key features:

  • Exclusivity of Genuine Parts: The absolute commitment to only providing genuine OEM Jaguar and Land Rover parts is a significant advantage. This ensures that repairs and replacements maintain the vehicle's original performance, safety, and warranty, unlike aftermarket alternatives.
  • Highly Knowledgeable Staff: Individuals like Eddie from the parts department are consistently praised for their deep product knowledge and ability to assist customers with complex inquiries, showcasing a commitment to expertise.
  • Exceptional Customer Service: The staff's willingness to go "above and beyond" and their friendly demeanor create a superior customer experience, fostering loyalty and trust among premium vehicle owners.
  • Integration with Dealership Services: Being part of the broader Jaguar Land Rover Brooklyn dealership means customers benefit from a cohesive experience, with parts availability directly supporting the certified service center's operations. This synergy ensures efficient and high-quality repairs.
  • Clean and Organized Environment: The well-maintained and orderly nature of the facility contributes to a professional image and a pleasant customer visit.
  • Specialization: The focus on Jaguar and Land Rover ensures that the staff possesses specialized knowledge and the inventory is tailored to the specific requirements of these luxury brands, offering a level of expertise not found in generic auto parts stores.

Promotional Information and Value Proposition:

While specific daily promotions for the parts center might not be widely advertised to the general public, their primary promotional strategy revolves around the inherent value and benefits of using genuine OEM parts and the superior customer experience. The value proposition for local users is compelling:

  • Assurance of Quality and Performance: By exclusively offering genuine OEM parts, the Parts Center guarantees that each component is designed, tested, and certified for specific Jaguar and Land Rover models, ensuring optimal performance, longevity, and safety.
  • Preservation of Vehicle Value and Warranty: Using authentic parts helps maintain the vehicle's integrity and can prevent voiding manufacturer warranties, protecting the owner's investment.
  • Expert Guidance: Customers receive informed and accurate advice from specialists who understand the intricate details of Jaguar and Land Rover vehicles, ensuring they purchase the correct part every time.
  • Convenience and Efficiency: The ability to easily order parts, coupled with the potential for professional installation by the dealership's service department, provides a seamless and time-saving solution for vehicle owners.
  • Peace of Mind: Knowing that parts are authentic and that service is backed by a reputable dealership instills confidence and reduces concerns about future issues.

Testimonials from satisfied customers, like those owning multiple Land Rovers who "highly recommend Brooklyn JLR for all your parts needs," serve as powerful endorsements. The positive feedback for individuals like Eddie in parts and Steve Alessandrini, the Service Manager (who works closely with the parts department), underscores the center's commitment to excellence across all customer touchpoints. For Jaguar and Land Rover owners in Brooklyn, the Jaguar Brooklyn Parts Center is not merely a store; it is a vital partner in maintaining the luxury, performance, and longevity of their prized vehicles.

Jaguar Brooklyn Parts Center Photos

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Jaguar Brooklyn Parts Center Location

Jaguar Brooklyn Parts Center Customer Reviews

I own a couple of Land Rovers and highly recommend Brooklyn JLR for all your parts needs, Eddie from parts is very knowledgeable and always goes above and beyond to take care of me and his customers, the dealership is very clean well organized and staff is very friendly and does the their best to make you feel welcome.

Nov 24, 2023 · Adrian Jimenez

Steve Alessandrini The Service Manager is extremely helpful, it is a delight to work with him every single time. I highly recommend bringing your car to this locations for services..

Oct 20, 2023 · Mariya Gvelesiani

The entire service department is professional, accommodating and fixed my car in a timely manner. 10 out of 10 !! I would definitely recommend JLR on Neptune in Brooklyn.

Jun 30, 2023 · Dana Garrison

Excellent service and very nice personnel. Ben in service is a gem.

Jul 31, 2024 · john cozzi

Misbah and Sanji were awesome the service was stellar.

Dec 08, 2023 · Robert Fulton