Jacobs Automotive Car-care Center

Jacobs Automotive Car-care Center ico

(2 reviews)

Auto Repair StationsOhioWarren CountyLebanonWest Main Street

Warren County . Ohio

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed

Jacobs Automotive Car-care Center Introduce

Jacobs Automotive Car-care Center, located at 558 W Main St, Lebanon, OH 45036, operates as a versatile and comprehensive "Auto Repair Station" serving the local community. More than just a typical repair shop, Jacobs Automotive provides a unique combination of full-service auto repair, specialized automotive locksmith services, and 24/7 towing and roadside assistance. This makes it a crucial resource for drivers in Lebanon and the surrounding Warren County area. You can reach them at (513) 934-0050 or +1 513-934-0050, though their primary contact number for all services, including towing, is (513) 932-5535.

Environment and Customer Experience

As a multifaceted automotive service provider, Jacobs Automotive Car-care Center likely offers a functional environment tailored to its diverse operations. The repair garage would be equipped to handle various vehicle maintenance and repair tasks, while a designated area for locksmith services would ensure precise key cutting and programming. Given their 24/7 towing service, the operational aspect extends beyond the physical location to cover roadside assistance. The focus, especially as a family-owned shop with 20 years of experience, is on delivering reliable service and building trust within the community.

Customer reviews, though limited in number for direct "Car-care Center" services, paint a picture of efficiency and capability. The specific review provided highlights success in copying a key for a "1987 motorcycle," demonstrating their ability to handle older or less common vehicle needs without issue. Broader reviews for "Jacob's Towing, Automotive Repair & Locksmith" (which appears to be the full business name) frequently commend the staff for being "friendly, efficient, and know what they are doing." Customers report quick response times for roadside assistance and express appreciation for the professionalism and trustworthiness of the team. The sentiment that they "appreciated the help" and experienced "great service" suggests a positive customer journey, characterized by promptness and problem-solving. This indicates a commitment to alleviating customer stress during often challenging automotive situations.

Services Offered

Under the broad category of "Auto Repair Stations," Jacobs Automotive Car-care Center offers a robust suite of services, making it a multifaceted solution for vehicle owners:

  • Full-Service Auto Repair: This is a cornerstone of their operation. They provide comprehensive automotive repair services, ranging from minor maintenance to more severe mechanical issues. This includes repairs for both foreign and domestic vehicles, covering cars, trucks, vans, and SUVs. Specific repair capabilities, while not exhaustively listed in available information, would typically encompass engine diagnostics and repair, brake services, suspension work, AC repair, and general vehicle maintenance to keep vehicles running smoothly.

  • Automotive Locksmith Services: This is a key distinguishing service for Jacobs Automotive Car-care Center. They specialize in various locksmith needs for vehicles, which often include:

    • Key Duplication: As highlighted by the customer review, they can copy keys, even for older or specialized vehicles like a 1987 motorcycle, indicating expertise with various key types.

    • Key Programming: For modern vehicles, this often involves programming transponder keys, key fobs, and remote entry systems.

    • Lost or Stolen Car Key Replacement: They can create new keys from scratch, even if all original keys are lost.

    • Ignition Repair and Replacement: Addressing issues with vehicle ignitions.

    • Car Lockout Services: Assisting drivers who are locked out of their vehicles, often part of their broader roadside assistance.

    This specialized locksmith capability positions them as a crucial resource beyond typical mechanical repairs.

  • Towing and Roadside Assistance: Operating under Jacob's Towing, they provide 24/7 towing and roadside assistance across the greater Dayton-Cincinnati area, including Warren, Butler, and Hamilton counties. This service is critical for drivers experiencing breakdowns, accidents, or lockouts on the road. Offerings typically include:

    • Damage-Free Towing: Ensuring vehicles are transported safely.

    • Jump Starts: For dead batteries.

    • Tire Changes: Assisting with flat tires.

    • Fuel Delivery: For vehicles that run out of gas.

    • Winch-Outs: For vehicles stuck in ditches or off-road.

    The integration of towing, repair, and locksmith services means that a single call to Jacobs Automotive can resolve a wide range of vehicle-related emergencies and maintenance needs.

Features and Distinctive Qualities

Jacobs Automotive Car-care Center possesses several features that contribute to its standing as a reliable "Auto Repair Station" and comprehensive service provider:

  • Integrated Service Model: The combination of auto repair, locksmith services, and 24/7 towing under one roof is a significant advantage. This allows for seamless transitions from roadside emergency to in-shop repair or key replacement, offering a complete solution to customers.

  • Family-Owned and Experienced: With 20 years of experience as a family-owned business, Jacobs Automotive likely emphasizes strong community ties, personalized service, and a long-term commitment to customer satisfaction. This often translates to a more trustworthy and accountable service experience.

  • 24/7 Availability for Emergencies: The round-the-clock towing and roadside assistance is a critical feature, providing peace of mind to drivers who might encounter issues at any time of day or night.

  • Versatility in Vehicle Handling: The ability to service both foreign and domestic vehicles, as well as handle specific requests like keys for older motorcycles, showcases their adaptability and broad expertise across different vehicle types and eras.

  • Problem-Solving Approach: Customer reviews suggest that the staff is adept at problem-solving, quickly assessing situations (like lockouts or minor mechanical issues) and providing efficient solutions, which is highly valued in urgent automotive situations.

  • Local Focus: Serving Lebanon, OH, and surrounding Warren, Butler, and Hamilton counties, they are positioned as a local expert, familiar with the needs of drivers in the region.

Promotional Information

While specific, time-bound promotional offers are not detailed in the provided information, Jacobs Automotive Car-care Center's promotional efforts are likely integrated into its service model and long-standing reputation. Their primary "promotions" would include:

  • Convenience and One-Stop Shop: The integrated services of towing, repair, and locksmith are a major selling point. This convenience eliminates the need for customers to contact multiple providers for different automotive issues, which itself is a powerful draw.

  • Reliability and Trust: As a business with 20 years of experience and a family-owned operation, their reputation for reliability and trustworthiness acts as a continuous "promotion." Positive word-of-mouth and customer loyalty, as evidenced by consistent good reviews for their various services, are invaluable.

  • 24/7 Emergency Service: The constant availability of towing and roadside assistance is a key competitive advantage that they would promote as a promise of immediate help in critical situations.

  • Expertise in Niche Services: Their specialized automotive locksmith services, particularly the ability to handle various key types including those for older motorcycles, would be highlighted as a unique capability for specific customer needs that might not be met by general auto shops.

For any specific pricing, current offers, or to schedule services, local users in Lebanon, OH, and the surrounding areas are best advised to contact Jacobs Automotive Car-care Center directly at (513) 932-5535 (the primary number listed on their website for all services). Their commitment to comprehensive care and prompt response positions them as a valuable asset for local vehicle owners.

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Jacobs Automotive Car-care Center Location

Jacobs Automotive Car-care Center Customer Reviews

Copied a key for a 1987 motorcycle. Nice to be able to do that on a bike of that age without any problem.

Apr 27, 2024 · Scott Walowsky

Nov 17, 2021 · Robert Mosnot