Jack Morris an Auto Glass Now Company

(312 reviews)

Auto Repair StationsTennesseeMadison CountyJacksonNorth Highland Avenue

Madison County . Tennessee

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  • +1 731-506-4031
  • www.morrisglass.com
  • 2130 N Highland Ave, Jackson, TN 38305, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Jack Morris an Auto Glass Now Company Introduce

Within the broad category of Auto Repair Stations, which encompasses a wide array of services for vehicle maintenance and repair, Jack Morris an Auto Glass Now Company specializes in a crucial, yet often overlooked, aspect of vehicle integrity and safety: automotive glass repair and replacement. While many auto repair stations focus on mechanical components, Jack Morris, under the Auto Glass Now umbrella, dedicates its expertise to windshields, side windows, rear windows, and other vehicle glass. This specialization allows them to provide highly focused and expert services to local users whose vehicles have sustained glass damage, ensuring their cars are safe and road-ready. They are a vital part of the auto repair ecosystem, providing essential services that directly impact driver and passenger safety as well as vehicle aesthetics.

The environment at a Jack Morris an Auto Glass Now Company location is typically designed for efficiency, professionalism, and customer convenience. While specific details may vary between individual branches, the overarching goal is to provide a clean, organized, and welcoming space. Customers can expect a dedicated reception area where they can discuss their glass damage, review service options, and complete necessary paperwork. The service bays themselves are equipped with specialized tools and equipment necessary for precise glass installation and repair, maintaining a sterile and controlled environment to prevent contamination during the delicate process. Many locations also emphasize a comfortable waiting area for customers who choose to wait for their repairs, often providing amenities like Wi-Fi. Furthermore, given the nature of auto glass repair, a key aspect of their environment often includes their mobile service units, which extend their professional environment directly to the customer's home, workplace, or preferred location, ensuring maximum convenience and accessibility.

The core services offered by Jack Morris an Auto Glass Now Company revolve entirely around automotive glass. Their primary offerings include comprehensive windshield repair and replacement. For minor chips and cracks, they provide efficient repair services using specialized resins that restore the integrity and clarity of the glass, preventing further damage. For more extensive damage, such as large cracks or shattered glass, they perform full windshield replacements, ensuring the installation of high-quality new glass that meets safety standards. Beyond windshields, they also handle the replacement and repair of side windows (door glass), rear windows (back glass), and quarter glass. This includes both laminated glass (typically used for windshields for safety reasons, as it shatters into small, blunt pieces) and tempered glass (often used for side and rear windows, designed to break into small, granular chunks upon impact). A critical and increasingly common service they offer is ADAS (Advanced Driver-Assistance Systems) camera calibration following a windshield replacement. Many modern vehicles have cameras and sensors mounted on the windshield that are crucial for features like lane keeping assist, adaptive cruise control, and automatic emergency braking. After a new windshield is installed, these cameras must be precisely recalibrated to ensure the ADAS features function correctly and safely. This highlights their commitment to comprehensive, modern vehicle care beyond just the glass itself. They also offer mobile auto glass service, bringing their expertise directly to the customer's location for added convenience.

Several features distinguish Jack Morris an Auto Glass Now Company in the auto glass repair market. Firstly, their emphasis on speed and convenience is paramount. With a focus on getting customers back on the road quickly and safely, they often offer same-day or next-day appointments and boast efficient service times. The aforementioned mobile auto glass service is a significant feature, providing unparalleled convenience by allowing customers to have their vehicle glass repaired or replaced at their home or office, eliminating the need to drive a damaged vehicle to a shop. Secondly, they pride themselves on using high-quality, OEM (Original Equipment Manufacturer) equivalent or better glass. This ensures that the replacement glass meets or exceeds the original factory specifications for safety, durability, and optical clarity. Thirdly, their expertise in ADAS calibration sets them apart from less specialized providers. As more vehicles incorporate these advanced safety features, proper calibration is crucial for continued safe operation, and Jack Morris an Auto Glass Now Company ensures this critical step is performed correctly. Fourthly, their technicians are highly trained and certified in auto glass repair and replacement techniques, ensuring professional and reliable service. They adhere to strict safety standards and best practices in installation, guaranteeing the structural integrity of the vehicle's glass. Finally, many of their services come with a warranty on workmanship and the installed glass, providing customers with peace of mind and demonstrating confidence in their services. They also frequently assist customers with insurance claims, streamlining the process and reducing customer hassle.

As for promotional information, Jack Morris an Auto Glass Now Company, under the Auto Glass Now brand, frequently runs various offers to attract and retain customers. While specific current promotions for any given location may vary and are best confirmed by contacting the local branch or checking their official website, common promotions in the auto glass industry include discounts on windshield repair or replacement, often advertised as a percentage off the service or a fixed dollar amount discount. Many companies, including Auto Glass Now, will frequently offer a free mobile service, waiving any additional charge for bringing the repair to the customer's location. They might also have promotions for free chip repair if the customer has comprehensive insurance coverage that typically covers such repairs with no deductible. Other common promotions could include package deals for multiple window repairs, or specific discounts for certain vehicle makes or models. Seasonal promotions are also possible, aligning with times when specific types of damage are more common (e.g., winter salt-related chips, summer hail damage). Customers are highly encouraged to visit the official Auto Glass Now website, and use their location finder to navigate to the specific Jack Morris branch they intend to visit. This will allow them to access the most current and relevant promotional offers available in their immediate area. Additionally, inquiring directly when scheduling service is always a good practice to ensure awareness of any ongoing deals or special pricing.

Jack Morris an Auto Glass Now Company Location

Jack Morris an Auto Glass Now Company Customer Reviews

My windshield was hit with a wrench and within an hour and fifteen minutes of the incident the crew here had me scheduled and the chips repaired almost perfectly. The pricing was great and the technicians highly skilled.

Dec 06, 2024 · Michael Richardson

Had an appointment for today. No show- even called about 2:30. Was told the tech would call me, no call. Called back at 4:45- was told the tech or his supervisor would call. No calls. Bad business. Ver unhappy customer after waiting all day. Update- next day- they just put us on schedule for the next day, no call or text. Wouldn't have known but I called in. But still no call until midmorning. Just went with other company for cheaper price and no hassle. Couldn't believe this experience, they should have at least been to our place the first thing the next morning. Poo- poor business manager. And the response is just automatic. You still get the 800 people. And they are wonderful, but have no control over poor management at the store.

Apr 16, 2025 · Dawnell Gentry

When a semi-truck lobs a rock onto your windshield, you can come to Jack Morris Auto Glass and they will fix it before it gets too bad. Everybody is very nice and I only had to wait 30 minutes for them to fix it. If you need a total windshield or other window replacement, it would be advisable to get an appointment, before coming in. I didn't have an appointment and they were very fast and good quality. Thank you

Mar 04, 2024 · Kelly Webb

Cannot attest to the installation of my windshield, because when the tech showed up to change it he saw that wasn’t what needed done. The weatherstripping on the cowl had dry rotted and I mistakenly thought it was for the windshield. The tech took one look, and instead of installing the windshield he told us that this part is basically cosmetic and can be replaced by us with a part from Amazon. HONESTY got that man a decent tip for not doing a damn thing.

Apr 30, 2025 · Bryce Crow

I recently took my Tesla Model 3 in to Jack Morris Auto Glass in Jackson, Tennessee to have my front windshield replaced. I will have to say that it was a great experience! I highly recommend Jack Morris Auto Glass in Jackson to anyone! They are very professional, and stand by their word! You can trust this business!

Apr 01, 2025 · Damon Mays