INFINITI of Las Vegas - Collision Center
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- +1 702-872-2794
- www.infinitioflasvegas.com
- 5555 W Sahara Ave, Las Vegas, NV 89146, USA
Operating Hours
INFINITI of Las Vegas - Collision Center Introduce
For drivers in the Las Vegas area facing the aftermath of a collision, the INFINITI of Las Vegas - Collision Center provides a specialized and highly reputable solution within the "Auto Repair Stations" platform category. As an integral part of a dealership, this facility focuses specifically on comprehensive auto body and structural repairs, ensuring vehicles are restored to their pre-accident appearance, function, and safety standards. While affiliated with the INFINITI brand, it is also equipped to handle repairs for other makes, including Hyundai, showcasing a broader capability in collision services.
The environment at the INFINITI of Las Vegas - Collision Center is characterized by its state-of-the-art facilities and a commitment to precision. A significant investment in modern equipment is evident, including advanced spray booths for flawless paint matching and application, alignment racks, and impeccably kept workstations. The facility is designed to handle everything from minor dings to major structural damage, requiring a clean and organized workspace to ensure high-quality outcomes. The atmosphere is professional, with staff focused on guiding customers through the often stressful post-collision process.
A key aspect of this environment is the presence of certified technicians. These professionals undergo rigorous training specific to the latest repair techniques and technologies, particularly for INFINITI and other modern vehicles with complex safety and electronic systems. This level of expertise ensures that repairs are not just cosmetic, but also restore the vehicle's structural integrity and advanced safety features. The dealership's collision center aims to be a "showpiece" of repair excellence, transparently inviting clients to see how their vehicles are being repaired, which builds trust and confidence.
The INFINITI of Las Vegas - Collision Center offers a comprehensive range of services dedicated to restoring collision-damaged vehicles. Their expertise spans various aspects of auto body repair, emphasizing adherence to manufacturer specifications:
Major Collision Repair: Equipped to handle extensive damage from significant accidents, aiming to restore the vehicle to showroom condition.
Dent & Ding Repair: From minor cosmetic imperfections to larger dents, specialists work to correct damaged panels and restore the vehicle's aesthetic.
Painting & Color Matching: Utilizing state-of-the-art spray booths and specially trained technicians, they achieve precise color matching to the original factory specifications, ensuring a seamless finish. This often involves advanced water-borne lacquer paint systems for superior quality and environmental responsibility.
Frame Repair & Replacement: Certified specialists are equipped to restore a vehicle's frame to its original factory strength and dimensions, a critical service for maintaining structural integrity and safety after a major impact.
Suspension & Wheel Alignment: After a collision, these services are crucial to prevent further damage to tires, improve handling, and increase fuel efficiency. Precise calibration is performed.
Glass Repair & Replacement: Full-range services for auto glass, including windshields, side windows, and rear glass, ensuring proper fitment and integration with vehicle sensors.
OEM (Original Equipment Manufacturer) Parts Usage: A strong preference for using genuine INFINITI or Hyundai (as applicable) replacement parts that are equivalent to the original components on the vehicle. This ensures optimal fit, finish, durability, and functionality.
Advanced Safety System Calibration: Modern vehicles are equipped with sophisticated safety shield technologies (e.g., Intelligent Cruise Control, Blind Spot Intervention®, Lane Departure Warning, Around View® Monitor, Forward Emergency Braking, Backup Collision Intervention®). The collision center is equipped to recalibrate these sensors, radars, and cameras to manufacturer specifications after repairs, ensuring they function correctly.
Post-Repair Scanning: This essential service ensures that all built-in safety and intelligent driving systems are working correctly following any repairs, a critical step for modern vehicles.
Airbag and Safety System Inspections and Repairs: Thorough inspection and necessary repairs to ensure all passive safety systems are fully functional post-collision.
Aluminum Body Panel Repairs: Expertise in handling specialized materials like aluminum, which requires specific tools and techniques.
The INFINITI of Las Vegas - Collision Center offers several key features that provide assurance of quality and customer satisfaction:
INFINITI Factory Certified Collision Repair: This is a paramount feature, indicating that the center has been validated and approved by INFINITI to possess the specific tools, training, and knowledge required to repair INFINITI vehicles properly. This certification often means adherence to rigorous standards for repair work, training, equipment, and customer service.
Hyundai Certified Body Shop: The center also serves as a full-service Hyundai body shop, with certified Hyundai technicians and a commitment to using genuine Hyundai replacement parts. This extends their specialized care beyond just INFINITI models.
State-of-the-Art Equipment: Investment in advanced technology, such as Global Finishing Solutions spray booths, new alignment racks, and specialized diagnostic tools, ensures precision and efficiency in all repairs.
Trained and Certified Technicians: Technicians are not only highly experienced but also continuously trained in the latest repair techniques and specific manufacturer guidelines (e.g., I-CAR Gold Class designation, supplemental advanced training specific to INFINITI vehicles).
Use of Genuine OEM Parts: A strong preference for using Original Equipment Manufacturer (OEM) parts, which are designed to fit perfectly and maintain the vehicle's original integrity and performance, although they also manage situations where insurance companies may only approve aftermarket parts.
Limited Lifetime Warranty: Upon completion of repairs, customers typically receive a written limited lifetime warranty, providing significant peace of mind regarding the quality of the work performed.
Transparent Repair Process: The center commits to keeping customers informed of their vehicle's progress from drop-off to delivery, with clear communication about estimates and completion dates.
Free Estimates: Initial estimates are offered for free, requiring a full inspection of the vehicle to provide an accurate assessment of all damage, seen and unseen.
The INFINITI of Las Vegas - Collision Center promotes its services by highlighting its certifications, expertise, and customer benefits:
Emphasis on Manufacturer Certification: Heavily marketing their status as an "INFINITI Factory Certified Collision Repair" center is a core promotional strategy, assuring customers of adherence to the highest brand standards for luxury vehicles.
Showcasing Expertise for Multiple Brands: The mention of being a "full-service Hyundai body shop onsite" expands their appeal beyond just INFINITI owners, promoting their versatile capabilities.
Highlighting Quality and Durability: Promoting the use of genuine OEM parts and the limited lifetime warranty on repairs are key selling points for quality and long-term reliability.
Convenience and Customer Support: Emphasizing aspects like free estimates, assistance with rental vehicles (with agencies conveniently located), and regular communication about repair progress aims to alleviate customer stress during a difficult time.
Safety and Technology Focus: Advertising their ability to repair and recalibrate sophisticated INFINITI Safety Shield technologies and perform post-repair scanning underscores their competence with modern vehicle complexities and commitment to safety.
Customer Testimonials: Positive reviews from satisfied customers (e.g., "quick, efficient and friendly," "fixed perfectly as expected") are often highlighted on their website or related platforms to build trust and credibility.
Accident Assistance Resources: INFINITI USA offers complimentary collision towing for all INFINITI vehicles (regardless of model year or warranty) to the nearest INFINITI Certified Collision Center, a significant benefit that channels customers to their certified network, including the Las Vegas center.
In summary, the INFINITI of Las Vegas - Collision Center provides a high-caliber auto body repair service. Its strong commitment to manufacturer certifications, use of advanced technology, employment of skilled technicians, and focus on customer communication and satisfaction make it a premier choice for restoring collision-damaged vehicles to their original condition and safety standards.
INFINITI of Las Vegas - Collision Center Location
INFINITI of Las Vegas - Collision Center Customer Reviews
Brought my Infiniti for repairs after an accident, assuming that I'll get the best quality service because it is Infiniti collision center. I was wrong. After I picked up my vehicle, I didn't inspect it throughoutly, assuming it would be perfect. It looked so at first sight. But on the next day, I noticed that the seat belt at the middle row is not working anymore. The gap between seats in the middle row is almost 3" now when there was NO gap before... Windows and windshield are sprayed with paint. 3 nuts on wheels are missing now... When I brought it up, I received the answer that they did not do anything to seats, seat belts, or windows, so I guess it magically happened by itself to my vehicle while it was there? It wasn't like that when I brought it there. This is unacceptable. 😡
Jun 23, 2024 · Dmitry G
Collision Rep Todd rude, unprofessional, doesn’t seem like he wants business or to work. Convinced me not to use this place’s services. Told me the information my insurance adjuster gave me was incorrect. I always used my own shop preference. So I didn’t agree with him. Not sure if it’s due to the holiday but he definitely made me feel uncomfortable getting my vehicle repaired here. Website reeled me in and Todd sent me out.
Dec 29, 2021 · JayyZ Jonnsend
Excellent customer service and quality of work! Thank you!
Apr 06, 2023 · Lisa McNamee
Jan 31, 2022 · Andro Rodriguez
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