Import Auto Repair

For residents and vehicle owners in the Roswell, GA, and broader Metro Atlanta area, Import Auto Repair stands as a reputable and long-standing "Auto Repair Station." Established in 1988, this family and veteran-owned and operated business has built a strong reputation for providing comprehensive automotive services that prioritize honesty, quality, and customer satisfaction. While their name might suggest a specialization in foreign vehicles, Import Auto Repair is well-equipped and experienced in handling the repair and maintenance needs of both domestic and imported vehicles, making them a versatile choice for a wide range of car owners.

As an "Auto Repair Station," Import Auto Repair offers a complete spectrum of services and goods essential for keeping vehicles in optimal running condition. This encompasses everything from routine preventative maintenance to complex diagnostics and repairs, ensuring that clients can rely on a single, trusted provider for all their automotive needs. Their decades of experience in the industry underscore their commitment to quality and their deep understanding of various vehicle systems.

The environment at Import Auto Repair is designed to be welcoming and efficient, a reflection of their family-owned ethos. Customers can expect a clean, organized, and friendly atmosphere. The waiting area is typically comfortable and well-maintained, providing a pleasant space should you choose to wait while minor services are performed. The service bays are equipped with modern technology and tools, essential for working on the diverse range of vehicles they service. This includes advanced diagnostic equipment to accurately pinpoint issues and specialized tools for specific repairs, such as walnut blasting and ABS module replacement. The overall impression is one of professionalism combined with a personalized touch, aiming to make every customer feel valued and informed throughout their visit.

Import Auto Repair provides a comprehensive list of services designed to cater to the diverse needs of today's vehicles, regardless of their origin. Their team of experienced technicians is proficient in a wide array of automotive tasks, ensuring thorough and reliable service. Key services include, but are not limited to:

• Tire Repair and Replacement: Addressing issues with damaged tires, offering repairs for punctures, and providing sales and installation of new tires to ensure optimal safety and performance.
• Oil and Filter Change: Essential routine maintenance for engine health, involving draining old oil and replacing it with fresh oil, along with a new oil filter.
• Brake and Rotor Replacement: Crucial safety components, they inspect, repair, and replace worn brake pads and rotors to ensure proper braking functionality.
• General Maintenance and Repairs: This broad category covers regular check-ups, fluid changes, and fixing a wide range of common vehicle issues that may arise during everyday use.
• AC Repair: Diagnosis and repair of vehicle air conditioning systems to restore proper function and ensure a comfortable cabin environment.
• Battery Replacement: Testing and replacement of vehicle batteries to prevent unexpected breakdowns and ensure reliable starting power.
• Aftermarket Modifications: Beyond standard repairs, they also offer services for installing upgrades or customizations that go beyond original manufacturer specifications, including performance enhancements or other vehicle modifications.
• Walnut Blasting: A specialized cleaning service, particularly beneficial for direct-injection engines, to remove carbon buildup from intake valves.
• ABS Module Replacement and Programming: Expert service for Anti-lock Braking System (ABS) modules, including replacement and necessary programming to ensure proper brake system operation.
• Suspension Repair Services: Addressing issues with shocks, struts, control arms, and other suspension components to improve ride comfort and vehicle handling.
• Engine Diagnostics: Utilizing the latest technology and equipment to accurately diagnose engine problems, including issues indicated by the "check engine" light.
• Fluid Services: Beyond oil, they handle transmission fluid, coolant, power steering fluid, and other essential fluid changes to maintain vehicle systems.

Several significant features highlight Import Auto Repair's commitment to quality and customer trust. Firstly, their status as a family and veteran-owned and operated business often translates into a more personalized and accountable service approach, where the owners are actively involved and committed to the local community. Secondly, they emphasize the exclusive use of quality, OEM (Original Equipment Manufacturer) parts only. This ensures that replacement components are specifically designed and tested for your vehicle's make and model, leading to better fit, improved performance, and a longer lifespan for your car. Thirdly, they offer a complimentary warranty included for most services they perform. This provides significant peace of mind to customers, knowing that if the same issue arises, Import Auto Repair will address it, standing behind the quality of their work. Fourthly, the presence of the owner and operator, Brad Goldberg, onsite with over 18 years of experience, means customers receive direct, honest, and expert advice, fostering a transparent and no-pressure environment. Finally, their commitment to providing a "friendly, welcoming atmosphere" and treating every car "as if it were our own" consistently appears in customer feedback, underscoring their dedication to building long-term relationships based on trust and positive experience.

In terms of promotional information, Import Auto Repair, like many reputable independent shops, often leverages various offers to provide value to their clientele. While specific promotions should always be confirmed directly with the shop, common examples that align with their business model and customer-centric approach might include:

• New Customer Specials: Incentives such as a percentage off the first service or a discounted diagnostic fee to encourage new clients to experience their service.
• Seasonal Maintenance Packages: Bundled deals for services crucial during specific times of the year, for instance, a comprehensive "Spring Check-up" or "Winterization Package" that includes oil changes, tire rotations, and battery checks.
• Fluid Service Discounts: Special pricing on services like coolant flushes, transmission fluid exchanges, or power steering fluid changes, especially when combined with other maintenance.
• Military and Senior Discounts: As a veteran-owned business, it is common for them to offer special discounts for veterans, active military personnel, and senior citizens, demonstrating their commitment to supporting these communities.
• Free Services: Offers such as a free brake inspection with a paid service, or a complimentary check engine light diagnosis (with repair performed at their shop).
• Warranty Benefits Highlighted: While not a discount, they actively promote their complimentary warranty on services as a key differentiator and a form of long-term value.
• Online Booking Incentives: Occasional small discounts or added benefits for customers who schedule their appointments through their website, promoting convenience.

For the most current information on services, pricing, and any ongoing promotions, it is always advisable for local users to visit the official website of Import Auto Repair or contact their Roswell, GA location directly. With their long-standing presence, commitment to quality OEM parts, skilled technicians, and customer-focused philosophy, Import Auto Repair stands as a reliable and trustworthy choice for all vehicle maintenance and repair needs in the Metro Atlanta area.