Howard Motors

For local users in and around De Pere, Wisconsin, Howard Motors is presented as a highly reputable auto repair station located at 3510 Monroe Rd, De Pere, WI 54115, USA. They can be contacted at (920) 336-7870 or their mobile number, +1 920-336-7870. As an "Auto Repair Station," Howard Motors offers services related to the maintenance and repair of vehicles. Based on the glowing customer reviews, they appear to prioritize efficient service, trustworthiness, and a positive customer experience.

While the provided information does not explicitly detail the environment of Howard Motors, one can infer some aspects based on the customer feedback. The mention of a head auto technician, Phil, suggests a professional service bay where diagnostic work and repairs are carried out. It is likely to have the necessary tools and equipment for various automotive services. While the reviews don't describe a waiting area, a typical auto repair shop would have a space for customers to wait while their vehicles are being serviced, possibly with amenities like seating and information about the progress of their repair.

The services offered at Howard Motors, as indicated by the customer reviews, include a range of general auto repair and maintenance. One review specifically mentions an alternator replacement, highlighting their ability to handle significant repairs efficiently. The fact that the repair was completed by the next day after the vehicle was towed in on a Sunday speaks to their promptness. Another customer mentions getting an oil change squeezed into their schedule on short notice, indicating flexibility and a willingness to accommodate customers' needs. The "miscellaneous items" addressed for a customer who stopped in late in the day suggest they are willing to handle smaller issues and offer helpful suggestions, showcasing a commitment to comprehensive service.

A key feature of Howard Motors, consistently praised in the reviews, is their head auto technician, Phil. He is described as "amazing," "very easy to work with," "very expedient," and a "straight shooter." These testimonials suggest that Phil is not only highly skilled in his technical work but also excels in customer communication and managing service timelines effectively. The repeated emphasis on his trustworthiness and kindness further distinguishes Howard Motors as a place where customers can feel confident in the advice and service they receive. The willingness to go the extra mile, such as squeezing in an oil change and addressing miscellaneous items, indicates a customer-centric approach that goes beyond standard service.

The two provided customer reviews are overwhelmingly positive and highlight several key features of Howard Motors:

• Expedient Service: The quick turnaround time for the alternator replacement (towed in Sunday, repaired by Monday) is a significant advantage for customers needing urgent repairs.
• Highly Skilled Technician: Phil, the head auto technician, is consistently praised for his expertise and efficiency.
• Excellent Customer Service: Both reviews emphasize Phil's positive attitude, ease to work with, and genuine kindness. The willingness to address issues outside of scheduled appointments demonstrates a commitment to customer satisfaction.
• Trustworthiness: Phil is described as a "straight shooter" and trustworthy, instilling confidence in customers regarding the necessity and fairness of the repairs.
• Flexibility: The ability to squeeze in an oil change on short notice indicates a flexible and accommodating approach to scheduling.

These features collectively paint a picture of an auto repair station that not only provides competent technical service but also prioritizes customer care and efficient handling of repairs.

Currently, there is no promotional information provided in the text. Auto repair shops sometimes offer promotions such as discounts on specific services (e.g., oil changes, tire rotations), seasonal specials (e.g., winterization packages, summer maintenance deals), or coupons for first-time customers. To learn about any current promotions at Howard Motors, local users would need to contact them directly via phone or visit their location. Given their focus on customer satisfaction, it's possible they may offer deals or loyalty programs to their clientele.

In conclusion, Howard Motors in De Pere, WI, stands out as an auto repair station with a strong reputation for excellent service, largely attributed to their head auto technician, Phil. Customers have praised his technical skills, efficiency, trustworthiness, and exceptional customer service. The shop appears to offer a range of auto repair and maintenance services, with a focus on prompt and reliable work. While no specific promotions are mentioned in the provided reviews, the positive experiences shared by customers suggest that local users can expect high-quality service and fair treatment. For those seeking a trustworthy and efficient auto repair station in the De Pere area, Howard Motors comes highly recommended based on the available customer feedback.

For residents of De Pere and the surrounding communities, Howard Motors at 3510 Monroe Rd offers a compelling option for their auto repair and maintenance needs. The consistent praise for their head technician, Phil, and the emphasis on expedient, trustworthy, and kind service suggest a business that values its customers. Whether it's for routine maintenance like an oil change or more significant repairs like an alternator replacement, the positive reviews indicate that Howard Motors is a reliable choice for keeping your vehicle in good working order. Local users are encouraged to contact them directly for their specific service needs and to inquire about any current offers that might be available.