Costco Tire Center

(18 reviews)

Auto Repair StationsWisconsinBrown CountyBellevueLandmark Boulevard

Brown County . Wisconsin

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  • Reviews
  • +1 920-469-5700
  • www.costco.com
  • 2355 Landmark Blvd, Bellevue, WI 54311, USA

Operating Hours

Monday 10:00 AM - 8:30 PM
Tuesday 10:00 AM - 8:30 PM
Wednesday 10:00 AM - 8:30 PM
Thursday 10:00 AM - 8:30 PM
Friday 10:00 AM - 8:30 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM

Costco Tire Center Introduce

**Costco Tire Center**, located at **2355 Landmark Blvd, Bellevue, WI 54311, USA**, operates as a specialized branch within the larger Costco warehouse club, falling under the "Auto Repair Stations" platform category. While not a full-service auto repair shop, a Tire Center functions as a crucial component of vehicle maintenance, providing essential services related to tires, which are fundamental to vehicle safety and performance. This particular location serves the Bellevue and greater Green Bay area, catering to Costco members who seek tire-related services.

The environment at a Costco Tire Center is typically integrated into or adjacent to the main Costco warehouse. This means the overall atmosphere is generally clean, well-lit, and designed for high-volume service. The waiting area, often shared with the main store's exit or food court, provides a space for customers to relax or shop while their tires are being serviced. The tire service bays themselves are usually modern and equipped with specialized machinery for tire mounting, balancing, and alignment. Given the high foot traffic of a Costco, the environment is typically busy and geared towards efficiency, aiming to process vehicles swiftly. However, as noted in customer reviews, the actual execution of services within this seemingly efficient environment can vary, leading to reported issues even in a structured setting.

As an establishment within the "Auto Repair Stations" category, Costco Tire Center primarily offers goods and services focused on vehicle tires. The core offerings generally include:

  • **Tire Sales:** A wide selection of new tires from popular brands, including Michelin, BFGoodrich, and Bridgestone, which are often sold at competitive prices to Costco members.
  • **Tire Installation:** Professional mounting and balancing of new tires purchased at Costco, typically included in the price of the tires.
  • **Tire Rotation and Balancing:** Essential services for extending tire life and ensuring even wear. These are often offered as part of the tire purchase package for the life of the tire.
  • **Flat Tire Repair:** Repairing punctures and leaks in tires, provided the damage is within safe repairable limits.
  • **TPMS (Tire Pressure Monitoring System) Service:** Checking, resetting, or replacing TPMS sensors, which are crucial for vehicle safety and compliance.
  • **Road Hazard Warranty:** Tires purchased at Costco typically come with a robust road hazard warranty, providing coverage against non-repairable damage for a specified period or mileage.
  • **Nitrogen Tire Inflation:** Many Costco Tire Centers offer nitrogen inflation for tires, which can help maintain tire pressure more consistently.

Their services are specifically tailored to tire and wheel components, making them a specialized provider within the broader automotive service industry.

The features of Costco Tire Center, as described by customer reviews, present a mixed bag, with notable concerns regarding specific aspects of service and pricing. One of the often-touted features of Costco, including its Tire Centers, is its **competitive pricing on tires** for members. While the base price of tires might be attractive, one review specifically challenges the pricing of associated services: "they use generic TPMS at $45 each brand new genuine Ford are $36 for four that Costco is a rip off scam." This suggests that while tire prices may be a draw, the cost and perceived value of additional services, like TPMS sensor replacement, can be a point of contention.

A significant feature highlighted by negative reviews is concerning the **technical proficiency of the tire technicians**. One customer claims, "Tire techs are garbage" after experiencing a warning code for TPM sensors post-installation and stated, "they won't do anything about it never go back guaranteed garbage." This indicates a potential issue with the quality of technical work, specifically regarding the proper handling and calibration of sensitive electronic components like TPMS. A functioning TPMS is critical for driver safety, and a persistent warning light suggests an unresolved issue with the service performed.

Another crucial feature that has drawn strong criticism is their **customer service and flexibility**. A customer reported a "Horrible customer service" experience, where they were initially told on Friday that their tire could be repaired if dropped off Saturday, only to be refused the repair on Saturday morning. This inconsistency and lack of follow-through led to wasted time and significant frustration, prompting the customer to state, "Very disappointing and a waste of my time. Expected better from Costco and being a membership service. Wouldn’t recommend. I own 4 vehicles. Now I’ll never buy tires from Costco again." This suggests that despite being a membership-based service, which implies a certain level of customer loyalty and service, the execution can fall short of expectations, leading to a strong negative reaction and loss of future business.

The **membership requirement** itself is also a defining feature of Costco Tire Centers. Only Costco members can utilize their services and purchase tires, which can be a barrier for non-members, but also a benefit for those already part of the Costco ecosystem due to perceived value and convenience within the warehouse setting.

Regarding promotional information, Costco Tire Centers, being part of a larger retail giant, frequently run promotions. While specific, time-sensitive details are not provided in the given information, common promotions for Costco Tire Centers include:

  • **Seasonal Promotions:** Discounts or special offers on tire brands during peak buying seasons, such as fall or spring.
  • **Installation Deals:** Occasionally, they may offer reduced or complimentary installation services for specific tire brands or during promotional periods.
  • **Manufacturer Rebates:** Costco often partners with tire manufacturers to offer additional rebates on purchases of sets of tires, which can significantly reduce the overall cost.
  • **Value-Added Services:** The inclusion of lifetime tire rotations, balancing, and flat repairs with the purchase of new tires is a form of ongoing promotion, providing long-term value to the customer.

Customers interested in current promotions for Costco Tire Center in Bellevue should typically check the Costco website or the in-store signage at the warehouse. For direct inquiries about services, pricing, or to schedule an appointment, individuals can contact them at **(920) 469-5700** or via mobile at **+1 920-469-5700**. However, based on the customer reviews, potential patrons should be prepared for potential inconsistencies in service delivery and clarify all details, particularly regarding TPMS sensor types and costs, prior to committing to service.

Costco Tire Center Location

Costco Tire Center Customer Reviews

Tire techs are garbage but brand new michelin's and TPM sensors and left the place with a warning code showing on my dashboard for the sensors they won't do anything about it never go back guaranteed garbage also they use generic TPMS at $45 each brand new genuine Ford are $36 for four that Costco is a rip off scam

Nov 26, 2024 · Jerry Pomeroy

Horrible customer service. Called in on Friday and said they would repair my tire if I brought it in on Saturday and left it. Brought it in on Saturday morning and they refused to repair the tire. Very disappointing and a waste of my time. Expected better from Costco and being a membership service. Wouldn’t recommend. I own 4 vehicles. Now I’ll never buy tires from Costco again.

Sep 10, 2022 · JT Heinz

Great service every time we stop here. Even when they are swamped, when it’s our turn we are treated very well. Over the past 3 years, we have purchased, replaced and seasonally switched tires on 4 vehicles. Free rotations are a plus for us as well. Costco Tire-Green Bay has more than earned our business & trust. We go no where else for out tire needs, and strongly recommend them.

Nov 21, 2020 · Tony Bloom

They have terrible customer service. I bought brand new Michelin tires four months ago and when I came in to get my tires rotated, the man noticed that my back tires had completely warn down bald! Now, I don't understand much about tires and asked the man why this would happen. He had no clue, he was bewildered that they were so bad. I sat inside while they looked for about an hour and a half not knowing what was happening. Then they finally came out to tell me they didn't know what to do, and they needed the manager there. I came back a few days later and waited another hour and a half for the manager to decide. He came out saying that he had no clue why it was that bad and there is nothing that he could do. I understand that the insurance doesn't cover abnormal wear, but he offered no other option, sympathy or discount, just told me I needed to buy two new tires for $400. Or buy four new tires again, to get $70 off. I left super discourage, I went to a mechanic and it was just an alignment problem. I fixed that problem and decided to see what other tire shops had to offer. I went across the street to Discount Tires and I never felt so cared for. I explained my situation and they were surprised that Costco didn't do anything about it. Especially that my tires made me a dangerous driver when it rained or snowed a little (and we were in the winter months, so it snowed a lot). They saved me about $100 on the two new tires! On top of that, their customer service was phenomenal! They offered coffee as soon as I walked in and always used my first name. I was able to watch them work on my car in a very clean and open environment. They provided the same services as Costco, but faster and cheaper! I was in and out of the shop in less than 30 minutes with a smile on my face knowing that my car was cared for.

Mar 12, 2018 · Julia Fursov

Terrible customer service at the return center. I was waiting in line for 35 minutes. I had two tires replaced at one costco a few hours away due to a flat tire and then two closer to home. They said I would be able to get the discount for buying four tires if I replaced the other two within two weeks. So when I scheduled an appointment for the second pair, I had paid before getting the service done, the worker said I would get the discount when I picked up the car. They did not give us this discount when we picked up the car. I am trying to get the refund and are telling me that I need both receipts which is fine but I dont have the first one because the service was done on a family members car and is with them. They should be able to look it up on account.

Jan 03, 2020 · Jennifer Harrold