HIGH SPEED AUTO BODY

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed

HIGH SPEED AUTO BODY Introduce

HIGH SPEED AUTO BODY, located at 4343 E Illinois St, Tucson, AZ 85713, USA, is an auto repair facility categorized under "Auto Repair Stations." The contact numbers provided are (520) 704-0291 and +1 520-704-0291. As a business operating within this category, one would typically expect services related to collision repair, body work, painting, and potentially frame straightening, along with the provision of necessary parts and materials for these repairs.

Environment and Customer Experience

Based on the provided customer reviews, the environment and customer experience at HIGH SPEED AUTO BODY present significant concerns regarding communication and helpfulness. One customer reported a direct encounter where the person who answered the phone stated they did not speak English and then confirmed there was no one available who could. This suggests a notable language barrier that could impede effective communication for English-speaking customers. The reviewer expressed frustration, describing the interaction as "not helpful" and lamenting the situation with "Smh.." (shaking my head). Another review explicitly labels the people as "rude and unhelpful," advising others to "Find a better place to have your vehicle repaired!"

These reviews collectively paint a picture of an environment where customers may encounter difficulties in conveying their needs or understanding repair processes due to a lack of clear communication and a perceived uncooperative attitude from staff. This contrasts sharply with typical expectations for an auto repair service, where clear, empathetic communication is crucial for customer trust and satisfaction.

Services and Goods for Sale

As an "Auto Repair Station," HIGH SPEED AUTO BODY would theoretically provide services commonly associated with auto body work. These generally include:

  • Collision Repair: Addressing damage resulting from vehicle accidents, ranging from minor dents to major structural damage.
  • Body Panel Replacement and Repair: Fixing or replacing damaged exterior panels like fenders, doors, hoods, and bumpers.
  • Auto Painting: Repainting vehicle sections or entire cars to match original finishes after repairs or for aesthetic changes.
  • Dent Removal: Including paintless dent repair (PDR) for minor dents or traditional methods for more significant damage.
  • Frame Straightening: Repairing and restoring the vehicle's structural integrity after severe impacts.

The "goods for sale" would primarily consist of the automotive parts and materials necessary for these body repairs, such as replacement panels, paint, primers, clear coats, and various consumables. However, the provided customer feedback offers no specific details on the quality of the actual repair work or the parts used, as the negative experiences occurred at the initial point of contact (phone communication).

Features and Quality Assurance

Given the limited and entirely negative nature of the provided reviews, it is challenging to objectively highlight positive features or aspects of quality assurance. The only "features" discernible from the reviews are the communication barriers and perceived unhelpfulness of the staff, which are universally considered detrimental to customer service in any industry. There is no information to suggest practices that would assure quality work, such as certifications, guarantees, or testimonials regarding repair outcomes.

In a typical auto body shop introduction, features like certified technicians, advanced equipment, warranty on repairs, or partnerships with insurance companies would be emphasized. However, the available information for HIGH SPEED AUTO BODY does not allow for such an objective assessment of these crucial elements.

Promotional Information

There is no specific promotional information available from the provided customer reviews. Auto repair businesses often use various promotional strategies such as:

  • Offering free estimates for collision repair.
  • Highlighting competitive pricing or insurance claim assistance.
  • Advertising warranties on their repair work or paint jobs.
  • Showcasing before-and-after photos of repaired vehicles.
  • Emphasizing customer satisfaction and clear communication.

However, the given feedback about HIGH SPEED AUTO BODY suggests that basic customer service fundamentals, particularly clear communication, are areas of concern. Consequently, without further information, any discussion of their promotional efforts would be speculative. Prospective customers are advised to consider the documented communication challenges when evaluating this business for their auto body repair needs.

HIGH SPEED AUTO BODY Location

HIGH SPEED AUTO BODY Customer Reviews

I called, and asked 1 question. Person who picked up the phone said they do not speak english. That was not helpful, especially when I asked was there anyone there who could speak english, they said no. Smh..

Oct 07, 2019 · Drew

Rude and unhelpful people. Find a better place to have your vehicle repaired!

Jul 25, 2022 · A.W. Oceanographer

Jan 09, 2019 · CrazyPetesPopcornTreats

Dec 13, 2018 · Chris Kelliher