Heredos Auto Service

Welcome to Heredos Auto Service, a dedicated auto repair station located at 41849 Adelbert St, Elyria, OH 44035, USA. As a vital part of the local automotive service landscape, Heredos Auto Service strives to provide a range of essential car repair and maintenance services to meet the diverse needs of drivers in Elyria and the surrounding areas. Operating within the broader category of Auto Repair Stations, Heredos aims to be a reliable resource for vehicle owners seeking professional and dependable care for their automobiles.

Based on available information, including direct contact details and customer testimonials, we can offer an objective overview of what Heredos Auto Service appears to offer. For immediate inquiries or to schedule a service, you can reach them at their phone number: (440) 324-4242 or mobile phone: +1 440-324-4242.

While specific details about the physical environment of Heredos Auto Service are not extensively documented online, it is reasonable to infer that as a functioning auto repair station, it is equipped with the necessary infrastructure to conduct various diagnostic, repair, and maintenance procedures. This typically includes service bays with lifts, a range of specialized tools and equipment, and potentially an office or reception area for customer interaction. The mention of a mechanic, Brian, suggests the presence of skilled personnel capable of addressing different automotive issues.

The services offered by Heredos Auto Service, based on the limited available information, appear to be comprehensive, addressing both routine maintenance and more complex repairs. One customer review highlights a battery replacement service, although the reviewer expressed concerns about the pricing compared to a dealership. Another, more detailed review, recounts a positive experience involving an engine temperature issue during a cross-country road trip. This suggests that Heredos Auto Service is capable of handling significant engine-related problems, including diagnostics, part ordering, and replacement. The fact that the mechanic, Brian, was able to quickly diagnose the issue and arrange for the necessary repair, even with a backlog of work, speaks to a level of efficiency and expertise.

Features of Heredos Auto Service, as gleaned from the positive customer review, include a responsive and accommodating approach to urgent situations. The reviewer was "shocked" that they could get their car looked at relatively late in the afternoon, indicating a willingness to assist customers even when the shop was busy. The efficiency of the service, with diagnosis and part ordering on the same day and the repair completed by the next morning, is a significant feature. Furthermore, the review praises the mechanic, Brian, for his communication and the successful resolution of the problem, instilling confidence in the quality of their work.

Beyond the mechanical services, the positive review also highlights exceptional customer care. The secretaries at Heredos Auto Service went above and beyond by providing transportation to and from a nearby hotel for the stranded travelers. This level of service indicates a customer-centric approach where the well-being and convenience of the customer are prioritized. The reviewer explicitly mentions "kindness, compassion, expertise, and the desire to help as many people as possible" as defining characteristics of everyone at Heredos Auto Service, suggesting a positive and supportive service culture.

However, it is important to acknowledge the negative review regarding the cost of a battery replacement. This feedback suggests that pricing might be a point of concern for some customers, and it is advisable for potential customers to obtain clear and upfront quotes for any services needed and compare them with other local options. While one negative experience does not define an entire business, it is a factor to consider when making a decision.

In summary, based on the available information, Heredos Auto Service in Elyria, OH, appears to be an auto repair station that offers a range of services, including engine diagnostics and repair, battery replacement, and potentially other general maintenance and repair work. A significant feature seems to be their responsiveness and willingness to help customers in urgent situations, coupled with a demonstrated commitment to customer care, as evidenced by the transportation assistance provided. The expertise of their mechanic, Brian, is also highlighted in a positive customer account. However, potential customers should be mindful of pricing, as one review indicated a higher cost for a specific service compared to a dealership. It is always recommended to inquire about service costs and seek clarification before proceeding with any repairs.

For local users in Elyria, OH, Heredos Auto Service presents itself as a potential option for their car repair needs. The positive testimonial suggests a shop that values customer service and possesses the technical skills to address significant vehicle issues. The convenience of their location at 41849 Adelbert St and the availability of phone contact at (440) 324-4242 and +1 440-324-4242 make it accessible for inquiries and service scheduling. As with any auto repair service, it is prudent for customers to communicate their needs clearly, ask for estimates, and ensure they are comfortable with the proposed work and associated costs. Heredos Auto Service, operating within the Auto Repair Stations category, aims to serve the local community with its automotive expertise and customer-focused approach.

Further investigation into Heredos Auto Service might reveal more about their specific service offerings, certifications, warranties, and other aspects that could be beneficial for potential customers. However, based on the provided information, they appear to be a local auto repair option with a mix of customer experiences, highlighting both commendable service and potential concerns regarding pricing in certain instances. Local users are encouraged to contact Heredos Auto Service directly to discuss their specific needs and make an informed decision based on their individual circumstances and preferences.