Hemm's Glass Shops Inc

(50 reviews)

Auto Repair StationsOhioMiami CountyPiquaSouth Main Street

Miami County . Ohio

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Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Hemm's Glass Shops Inc Introduce

When it comes to the intricate and often delicate needs of glass repair, replacement, or installation, finding a specialized and reliable service provider is essential. In Piqua, Ohio, **Hemm's Glass Shops Inc**, located at 514 S Main St, Piqua, OH 45356, USA, operates as a dedicated "Auto Repair Station" in a broader sense, focusing on the critical component of glass within various applications. While the category name might initially suggest only vehicle-specific repairs, Hemm's Glass Shops Inc, like many glass specialists, extends its expertise beyond automotive glass to encompass residential and commercial glass needs, providing a comprehensive solution for the community.

Operating within the "Auto Repair Stations" category, Hemm's Glass Shops Inc primarily deals with glass services. This includes not only auto glass repair and replacement (windshields, side windows, rear windows) but also a vast array of services for homes and businesses. This dual focus means they are equipped to handle the precision work required for vehicle glass, which is critical for safety and structural integrity, as well as the aesthetic and functional demands of architectural glass. Their specialization in glass work distinguishes them from general mechanical auto repair shops, making them the go-to experts for anything involving glass, whether it's a shattered car window or a faulty door glass in a home or commercial building. The presence of both positive and negative customer feedback indicates that while they strive for quality, individual experiences can vary, which is common in service-based industries.

Regarding the environment of Hemm's Glass Shops Inc, a professional glass shop typically maintains a clean and organized workspace. Given the nature of glass cutting, handling, and installation, precision and safety are paramount. The facility would likely include a dedicated area for glass cutting and shaping, a clean bay for vehicle glass installation to prevent dust and contaminants, and a space for preparing residential or commercial glass panels. A showroom or reception area would typically be present where customers can discuss their needs, view samples, and receive estimates. The address on S Main St suggests a potentially established location within the commercial or residential heart of Piqua, offering convenient access for customers needing various glass services.

The services offered by Hemm's Glass Shops Inc are extensive within the realm of glass, covering a wide range of applications:

  • **Automotive Glass Repair & Replacement:** This is a core service, including windshield repair (for chips and cracks), and full replacement of windshields, side windows, and rear windows for all types of vehicles. This is where their categorization as an "Auto Repair Station" is most direct.
  • **Residential Glass Services:** This includes window glass replacement (for broken, fogged, or inefficient windows), custom glass cutting for tabletops, shelving, and mirrors, as well as glass for shower enclosures, patio doors, and storm doors.
  • **Commercial Glass Services:** Providing glass solutions for businesses, such as storefront windows, safety glass, commercial door glass repair, interior partitions, and display cases.
  • **Screen Repair:** Often, glass shops also offer repair or replacement of window and door screens, a complementary service for residential clients.
  • **Door Glass Repair:** As highlighted by a customer review, they are capable of intricate door repairs involving glass components, ensuring proper function and security. This could involve residential, commercial, or even vehicle door glass.
  • **Custom Glass Fabrication:** Creating bespoke glass pieces to specific dimensions and shapes for unique projects or older, non-standard window frames.
These services indicate a versatile skill set in handling various glass applications, from simple repairs to more complex installations.

Several features define the operational approach and customer experience at Hemm's Glass Shops Inc. Firstly, their **broad expertise in glass** across automotive, residential, and commercial sectors makes them a versatile solution provider for the Piqua community. This prevents customers from having to seek different specialists for different glass needs. Secondly, the presence of skilled technicians like "Bruce and Matt" who "knew exactly what to do to resolve the situation" highlights their **problem-solving capabilities and technical proficiency**, particularly for complex issues like a non-fully closing door. This suggests that for specific, intricate problems, their experience can be invaluable. However, it is also important to acknowledge that the single negative review indicates potential inconsistencies in quality, specifically regarding cosmetic aspects like caulking. For a business to be considered a leading "Auto Repair Station" or general glass expert, consistent, high-quality finishing is crucial. This mixed feedback suggests that while they can deliver excellent results for certain issues, there may be areas where quality control needs attention, particularly in the finishing touches. A commitment to addressing all aspects of a repair, from core functionality to aesthetic perfection, is a hallmark of truly superior service.

Regarding promotional information, while no specific advertisements were provided, the customer reviews offer a form of direct testimonial. The positive review ("Great work guys! I highly recommend Hemm's!") serves as valuable word-of-mouth promotion, highlighting successful repairs and encouraging new customers. However, the negative review, detailing a "terrible caulking job" and "over expensive work," also serves as a form of public feedback that potential customers might encounter. For a business like Hemm's Glass Shops Inc, balancing and addressing such feedback is crucial for managing their public image and promotional efforts. Effective promotion would typically involve showcasing successful projects, emphasizing their breadth of services (auto, residential, commercial), highlighting their experience and specific skills (like fixing complex door issues), and ensuring a high standard of finish on all jobs. Utilizing their consistent phone numbers, (937) 773-5591 and +1 937-773-5591, for direct inquiries and scheduling appointments is a fundamental aspect of their promotional strategy. Ultimately, the quality and consistency of their work, as communicated through customer experiences, will be their most significant promotional tool, influencing their reputation within the Piqua community.

In conclusion, Hemm's Glass Shops Inc at 514 S Main St, Piqua, OH, serves as a specialized "Auto Repair Station" with a much broader scope, offering comprehensive glass services for vehicles, homes, and businesses. They provide solutions for various glass needs, from windshield replacements to intricate door repairs and custom glass work. While positive feedback highlights their technical expertise and problem-solving abilities, isolated negative feedback suggests that consistency in finishing work might be an area for focus. For residents and businesses in Piqua seeking a local expert for their diverse glass repair and installation needs, Hemm's Glass Shops Inc, reachable at (937) 773-5591, presents itself as a versatile option, offering a wide range of glass solutions for the community.

Hemm's Glass Shops Inc Location

Hemm's Glass Shops Inc Customer Reviews

Recently I dropped off a window to have 2 panes of glass put in. I spent alot of time making this window and wanted a professional looking job done as I'm not the best caulked around. I got it back and it's a terrible caulking job. Way worse than I could have done. Now I'm going to have to re do their over expensive work.

Sep 17, 2024Mike Locker

Bruce and Matt did an excellent job on a door repair! A very active door was not fully closing and these 2 knew exactly what to do to resolve the situation. Great work guys! I highly recommend Hemm's!

Jul 12, 2024Austin Fenters

I needed some plexiglass cut to fit a sunroof. We paid in advance and was treated with respect by the service man. We were told they would have it completed the next business day and would call to let us know to pick it up. It's been 5 business days and no phone calls. I guess if we were an million dollar business we would be treated better. But it doesn't seem their workshop small jobs matters to them. Would like to know if they would even care to read this and what they'll do about this so no one else has the same issue.

Jul 15, 2020Josh Stager

We ordered 3 pieces of glass to place on top of our end tables from the Troy location. We were very disappointed when we brought them home. They were varied sizes and did not have a clean finish. We called and were told to bring them to the Piqua location. We explained what we were wanting and they cut new pieces of glass for us. Hats off to the two ladies who helped us. We are so pleased with our glass tops. We appreciate the time and patience you took to make sure we were happy.馃憦馃憦馃槉

Apr 13, 2022Brenda Lehman

Had them install a storm picture window. Just put up the tempered glass in an existing frame. Was $320 for 45 min of work? The guys who did the work were great but $80/hr each for 1 semi skilled and 1 unskilled laborer. I was robbed.

Feb 23, 2021Ted Warfield