Healey Ford

Healey Ford, conveniently located on NY-17M in Goshen, NY 10924, USA, operates as a well-established and comprehensive Auto Repair Station within the larger Healey Brothers dealership network. As a franchised dealership service center, Healey Ford specializes in providing top-tier automotive care for Ford and Lincoln vehicles, offering a wide array of services, authentic parts, and the expertise of factory-trained technicians. While the provided customer reviews are limited and mixed, general information about large dealership service centers like Healey Ford can provide a detailed overview of what local users can expect.

The environment at Healey Ford, typical of a modern dealership service center, is designed to be professional and accommodating. This usually includes a clean and organized service bay area, equipped with advanced diagnostic tools and specialized machinery for Ford and Lincoln vehicles. For customers, a comfortable waiting area is standard, often featuring amenities such as Wi-Fi, refreshments, and potentially a lounge area. The facility likely boasts dedicated service advisors' desks where customers can discuss their vehicle's needs, schedule appointments, and receive updates on their repairs. The overall ambiance aims to be efficient and streamlined, reflecting the operational standards of a large automotive group. There are separate phone lines for sales, service, and parts, indicating a structured operation: Service can be reached at (845) 378-3600 and Parts at (845) 378-3000. For general inquiries, the sales line is (845) 378-3333.

As a dedicated Ford and Lincoln Auto Repair Station, Healey Ford offers an extensive range of services and goods for sale, designed to meet all maintenance and repair needs for these specific brands. Their services include, but are not limited to, the following:

• **Routine Maintenance:** This forms the backbone of their service offerings, encompassing essential procedures like oil changes (including specialized options like the "Healey 6K Service" which focuses on engine cleaning and restoration using BG products), tire rotations and balancing, fluid flushes and top-offs, and filter replacements (oil, air, cabin).
• **Brake Services:** Comprehensive brake inspections, pad and rotor replacement, and brake fluid services are standard to ensure vehicle safety.
• **Diagnostic Services:** Equipped with factory diagnostic tools, they can accurately troubleshoot check engine lights, electrical issues, transmission problems, and other complex vehicle concerns, as noted in some customer feedback regarding detailed inspections.
• **Tire Sales and Service:** Beyond rotations, they offer new tire sales, with a commitment to price matching local competitors on identical tires.
• **Battery Testing and Replacement:** Ensuring reliable starting power and electrical system health.
• **Suspension and Steering Repair:** Addressing issues related to vehicle handling, alignment, and comfort.
• **Air Conditioning Service:** Repairing and maintaining climate control systems, including refrigerant top-offs.
• **Recall and Warranty Work:** As an authorized Ford dealership, they are fully equipped and certified to perform any manufacturer recalls and warranty-covered repairs, a significant advantage for Ford and Lincoln owners.
• **Commercial Truck Service:** Healey Ford also offers specialized commercial truck service, with lifts capable of handling vehicles over 70,000 lbs, indicating a robust facility for larger fleet and work vehicles.
• **Genuine Ford Parts:** All repairs and maintenance are performed using genuine Ford and Motorcraft parts, ensuring optimal fit, performance, and warranty coverage.

The "goods for sale" are primarily these specialized services and the OEM (Original Equipment Manufacturer) parts necessary for repairs, ensuring that vehicles are maintained to manufacturer standards.

Key features of Healey Ford, particularly as a dealership service center, often include the following: Firstly, the presence of **factory-trained and certified technicians** is a major advantage. These technicians undergo specific training from Ford, ensuring they have the most up-to-date knowledge and skills to work on Ford and Lincoln vehicles, including the latest models and technologies. Secondly, the use of **genuine Ford parts** guarantees quality and compatibility, which can be crucial for vehicle longevity and maintaining manufacturer warranties. Thirdly, the **state-of-the-art diagnostic and repair equipment** is often a hallmark of dealership service centers, allowing for accurate problem identification and efficient resolution. Fourthly, their ability to handle **warranty repairs and recalls** is a key service that independent shops typically cannot provide, making them an essential resource for vehicle owners. Finally, the availability of **commercial truck service** highlights their expanded capabilities beyond standard passenger vehicles.

While customer reviews on specific platforms present a mixed picture, some highlight areas for improvement, particularly concerning communication and appointment management, as seen in a review about a missed transmission inspection and oil change. Conversely, other reviews praise the staff and the successful resolution of complex issues, such as a vehicle that other dealers had botched warranty repair on. This suggests that while there may be occasional inconsistencies, the underlying technical capability to perform challenging repairs is present. The commitment to using quality products like BG products for engine care also reflects their dedication to vehicle longevity and performance.

In terms of promotional information, dealership service centers like Healey Ford frequently offer various incentives to attract and retain customers. While no specific live promotions are provided in the input, it's common for them to have:

• **Service Specials and Coupons:** Often available on their website or through mail, these can include discounts on oil changes, tire rotations, brake services, or multi-point inspections.
• **Pre-Paid Maintenance Plans:** These plans allow customers to pay for a set number of services in advance, often at a discounted rate, ensuring regular vehicle upkeep.
• **Tire Price Match Guarantees:** As mentioned, they aim to match competitors' prices on tires to be competitive in the market.
• **Parts Specials:** Discounts on genuine Ford and Lincoln parts for DIY enthusiasts or specific repairs.
• **Seasonal Service Offers:** Promotions tied to changing seasons, such as winterization checks or summer A/C services.
• **Financing Options for Repairs:** For larger, unexpected repairs, dealerships sometimes offer financing plans to ease the financial burden on customers.

Local users are always encouraged to visit the Healey Ford website or contact their service department directly to inquire about current service specials, available coupons, or to schedule an appointment. Their online service scheduler typically provides a convenient way to book maintenance or repair work.

In summary, Healey Ford in Goshen, NY, serves as a vital Auto Repair Station for the region, particularly for Ford and Lincoln vehicle owners. Its environment is that of a modern, well-equipped dealership service center, prioritizing advanced diagnostics and efficient service. They provide an extensive range of services from routine maintenance and parts sales to complex repairs and specialized commercial truck service, all performed by factory-trained technicians using genuine parts. While customer experiences can vary, the core features emphasize specialized expertise and comprehensive care for their designated vehicle brands. Prospective customers are encouraged to explore their service offerings and inquire about any available promotions to benefit from their specialized automotive solutions.